General Manager - Bayshore Shopping Centre
- Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 3-5 years of retail experience leading others
- Posting language
- English
- Posted
Original job description
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
More about this job
Responsibilities
Lead the store team and execute the business plan to achieve profitable sales growth, meet performance targets, and manage the operating budget. Develop and coach employees, oversee store operations and procedures, deliver a strong customer experience, and ensure compliance.
Requirements
Requires 3–5 years of retail experience leading others, demonstrated ability to deliver results, and effective communication skills; a college degree or equivalent experience is preferred. Candidates should have business acumen, strong planning and time-management skills, flexibility to work nights, weekends, and holidays, ability to travel as needed, and ability to perform the stated physical tasks, including lifting up to 30 pounds.
Skills
- Retail Leadership
- Sales Growth
- Business Planning
- KPI Analysis
- Forecasting
- Scheduling
- Budget Management
- Profit And Loss Management
- Team Building
- Talent Development
- Coaching And Feedback
- Standard Operating Procedures
- Operational Efficiency
- Customer Experience
- Omnichannel Operations
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail
- Store Management
- Profitable Sales Growth
- Business Plan
- Key Performance Indicators
- Forecasting
- Scheduling
- Store Budget
- Profit And Loss
- Customer Operations
- Merchandising
- Product Operations
- Talent Development
- Coaching
- Standard Operating Procedures
- Action Plans
- Operational Efficiency
- Customer Experience
- Omnichannel
- Compliance
- Community Involvement
- Business Acumen
- Time Management
- Planning And Prioritization