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Gap Inc.

General Manager - Bayview Village

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of retail experience leading others
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met

Who You Are

3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills

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More about this job

Responsibilities

The General Manager is responsible for leading the store team to achieve profitable sales growth and operational excellence. They oversee merchandising, talent development, and the implementation of standard operating procedures to ensure a high-quality customer experience.

Requirements

Candidates should have 3-5 years of retail leadership experience and strong business acumen. A college degree is preferred, along with the ability to work a flexible schedule including nights, weekends, and holidays.

Skills

Retail management
Sales forecasting
Budget management
Team leadership
Talent development
Coaching
Merchandising
Customer experience
Operations management
Strategic planning
Time management
Communication
Problem solving
Compliance
Inventory management

Visa sponsorship

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Keywords

Retail
General Manager
Sales Growth
P&L Management
Budgeting
Forecasting
Scheduling
Talent Development
Merchandising
Customer Operations
Product Operations
Standard Operating Procedures
Business Acumen
Time Management
Planning
Prioritization
Leadership
Coaching
Training
Compliance
Omni-channel
Inventory
Team Building
Performance Management

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