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Assistant Manager - Westshore T/C

  • Langford, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Experience
A current or former retail employee with 1-3 years of retail management experience.
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What you'll do

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

Who you are

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fastpaced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.

Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
  • Competitive Paid Time Off plans.*
  • Company match for donations and volunteer time*
  • Registered Retirement Savings Plan
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • Virtual health care 24/7*
  • Maternity/Parental Top Up.*
  • See more of the benefits we offer.
  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
More about this job

Responsibilities

The Assistant Manager is responsible for driving profitable sales growth through effective merchandising, operations, and talent development. They lead the store team by coaching associates and ensuring the execution of store strategies to deliver a best-in-class customer experience.

Requirements

Candidates must have 1-3 years of retail management experience and be a high school graduate or equivalent. The role requires the ability to work a flexible schedule, including weekends and holidays, and the physical capability to maneuver around the store and lift up to 30 pounds.

Skills

  • Retail management
  • Sales growth
  • Merchandising
  • Talent development
  • Coaching
  • Mentoring
  • Customer service
  • Team leadership
  • Retail technology
  • Operations management
  • Communication
  • Strategic planning
  • Recruitment
  • Performance management

Benefits

  • Merchandise discount
  • Paid time off
  • Company match for donations
  • Volunteer time
  • Employee stock purchase plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Virtual health care
  • Maternity/parental top up

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales

Keywords

  • Retail
  • Management
  • Sales growth
  • Merchandising
  • Talent development
  • Customer experience
  • Operations
  • Coaching
  • Mentoring
  • Recruitment
  • Omni-channel
  • Compliance
  • Retail technology
  • Leadership
  • Performance goals
  • Strategy execution

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