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Added 2 mins ago
Coordinator of Discharge Planning PTC 2026-7020
Cambridge Memorial Hospital
Cambridge, ON
Other
Reporting to the Manager of Medicine, the Coordinator of Discharge Planning facilitates safe, efficient, and timely discharges within the in-patient Programs. This role focuses on…
Added 2 mins ago
Coordinator, Communications and Community Engagement Centre for Lung Health (CLH)
Vancouver Coastal Health
Vancouver, BC
$32.44 to $46.64 CAD / hour
Temporary
Come work as a Coordinator, Communications and Community Engagement Centre for Lung Health (CLH) with Vancouver Coastal Health (VCH)!
Added 2 mins ago
Junior Recruiter & HR Assistant
BARTLE & GIBSON
Edmonton, AB
Full-time
Support new hire orientations alongside the HR Coordinator, including occasional travel to other branches to facilitate onsite onboarding when required.
Added 2 mins ago
Project Coordinator Capital Development - Redevelopment
William Osler Health System
Brampton, ON
Full-time
Working within the Capital Development Department, the Project Coordinator will report through the AVP/Director, Capital Development.
Added 16 mins ago
Construction Coordinator - Capital Projects
Foresight Recruitment Group
Toronto, ON · Greater Toronto Area, Canada
$72,000 to $85,000 CAD / year
Full-time
…apartment communities, they are looking to add a Construction Coordinator to their Capital Projects team in the…
Added 16 mins ago
Logistics Coordinator: Afternoon Shift
Riverdale Poultry
Kitchener, ON
Full-time
We are looking for a fast-thinking, organized Logistics Coordinator to join our dispatch operations team in Kitchener. You'll help coordinate a time-sensitive live-haul operation where good…
Added 16 mins ago
Education Sales Coordinator, Americas
Merrithew®
Toronto, ON
Contract
Job Title : Education Sales Coordinator, Americas
Added 16 mins ago
Education Sales Coordinator
Merrithew®
Toronto, ON
Full-time
Job Title: Sales Coordinator, Education Sales
Added 16 mins ago
Operations Coordinator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
We’re looking for an organized and adaptable operations professional who thrives in a fast-paced distribution environment. In this role, you’ll play a key part in supporting supervisors and…
Added 16 mins ago
Logistics Coordinator
Bed Bath & Beyond
Toronto, ON
Full-time
We are looking for a detail-oriented and proactive Logistics Coordinator - Retail to join our operations team. In this role, you will be responsible for coordinating retail order…
Added 16 mins ago
Emergency Assistance Coordinator
National Healthcare Solutions Group LLC
Markham, ON
…problems, helping others, and working in a dynamic international environment. As an Emergency Assistance Coordinator, you will coordinate medical and non-medical assistance services for…
Added 16 mins ago
Admissions Coordinator, College of Dentistry
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Interim Associate Dean Academic, this position assists the admissions coordinator with all aspects of the College’s admission processes for all programs.…
Added 32 mins ago
Logistics Coordinator: Afternoon Shift
Riverdale Poultry
Kitchener, ON
Full-time
We are looking for a fast-thinking, organized Logistics Coordinator to join our dispatch operations team in Kitchener. You'll help coordinate a time-sensitive live-haul operation where good…
Added 46 mins ago
Promotions Coordinator
River Cree Resort & Casino
Spruce Grove, AB
Full-time
…concert, dining, and special event experiences. The Promotions Coordinator plays a key role in executing on-property promotions, events, tournaments, and entertainment experiences that…
Added 46 mins ago
Care Coordinator - Sarnia Branch, "Part Time B", Temporary Full-Time
Ontario Health atHome
Sarnia, ON
Full-time · Part-time · Temporary
As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other…
Added 46 mins ago
Care Coordinator #072-26
Ontario Health atHome
Sudbury, ON · Greater Sudbury, ON
Full-time
As a Care Coordinator (Full-Time, Permanent; Start date: Immediately; Location: Sudbury) , you will assess and determine patient care needs and eligibility, provide access and referrals to…
Added 46 mins ago
Care Coordinator #054-26
Ontario Health atHome
North Bay, ON
Full-time
As a Care Coordinator ( Full-Time, Start Date: Immediately, Location: North Bay Regional Health Cent re ) , you will assess and determine patient care needs and eligibility, provide access…
Added 46 mins ago
Project Coordinator Capital Development - Redevelopment
William Osler Health System
Brampton, ON
Full-time
Working within the Capital Development Department, the Project Coordinator will report through the AVP/Director, Capital Development.
Added 46 mins ago
Account Coordinator, Influencer Marketing
Ad Culture
Toronto, ON
Full-time
We’re looking for a proactive, eager and client-focused Account Coordinator to join our team! At TIA this is a junior member of our Client Success team who is responsible for account…
Added 47 mins ago
Logistics Coordinator - Temporary Assignment
Ryder Supply Chain Solutions
Milton, ON · CAN - Milton ON Reading Ct
Full-time
A safe, friendly and respectful work environment
Added 47 mins ago
Activity Aide, Adult Day Program - Casual
VON Canada (Ontario)
Bracebridge, ON
$18.25 to $22.57 CAD / hour
Collaborates with the Recreational Therapist and/or Program Coordinator in planning and implementing social and recreational programs.
Added 47 mins ago
Coordinateur(trice) des services administratifs - Administrative Services Coordinator
Moneris
Montreal, QC
Full-time
The Administrative Services Coordinator provides a variety of office and site support activities. Identifies, improves, and follows specific processes and procedures to maximize the…
Added 47 mins ago
Referrals Service Coordinator
Medcan
Toronto, ON
$36,374 to $50,014.25 CAD / year
Full-time
Medcan is currently recruiting for a Referrals Service Coordinator for the Client Care Centre team in a full-time 18-month contract position. The ideal candidate possesses excellent written…
Added 47 mins ago
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Ingersoll, ON
Part-time
This position reports directly to the Community Ministries Coordinator or designate
Added 47 mins ago
Quality Coordinator – Civil – Major Projects - EHTH
Bird Construction
Mississauga, ON
Full-time
Quality Coordinator – Civil – Major Projects - EHTHReporting to the Quality Lead, the Quality Coordinator will work directly with the execution team to ensure that work completed by Bird…

GardaWorld

Bilingual Operations Support & Customer Service Coordinator

Moncton, NB, Canada

Pay: We offer competitive wages $23 & comprehensive health benefits.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Jul 9, 2026

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Applications open in a new tab.

Original job description

Business Unit: Security Services

Career Area: Security Guard

Location:

Moncton, New Brunswick, CA

Ready to suit up as a Operations Support & Customer Service Coordinator

if you’re looking for a role with real responsibility and impact, this opportunity is for you. As an Operations Support & Customer Service Coordinator you will play a critical role in coordinating communications between security personnel, clients, and account managers to ensure smooth and efficient operations.

We’re growing our team in Moncton! With a wide range of security contracts, we offer flexible opportunities designed to match your availability while supporting your professional growth and long-term career goals.

What's in it for you?

We offer competitive wages $23 & comprehensive health benefits.
This position follows a 2-on / 2-off rotation schedule and is a day and night shift position.
Opportunities to grow alongside GardaWorld.
Continuing education through GardaWorld Campus.

Responsibilities For Operations Support & Customer Service Coordinator

The Customer Service Coordinator is the first point of contact for clients requesting security services. This role combines customer service, operational coordination, and administrative support to ensure services are delivered efficiently and professionally.

Answer incoming calls and emails from clients.Receive, assess, and document service requests.
Schedule and dispatch Security Guards based on operational requirements, availability, qualifications, and client needs.
Monitor active assignments and make real-time scheduling adjustments as operational needs change.
Communicate with Security Guards before, during, and after assignments to ensure services are completed successfully.
Proactively identify operational issues and implement appropriate solutions while minimizing service disruptions.
Troubleshoot scheduling conflicts, staffing shortages, and unexpected incidents in a timely and professional manner.
Escalate urgent operational issues or customer concerns to Supervisors, Coordinators, Operations, or the Account Manager when required.
Maintain accurate documentation of all calls, incidents, schedule changes, and client communications.
Perform a variety of administrative duties, including updating databases, maintaining records, preparing reports, and processing operational documentation.
Collaborate with internal departments to ensure accurate information sharing and efficient workflow.
Ensure confidentiality and accuracy when handling sensitive client and employee information.
Support continuous improvement by identifying opportunities to enhance processes and customer service.
Perform other duties assigned by the Coordinator, Operations team, or Account Manager as required.

Qualifications For Operations Support & Customer Service Coordinator

Canadian citizen or permanent resident.
Canadian high school diploma or equivalent.
Clear criminal record and a valid Security Guard Licence.
Minimum typing speed of 40 words per minute.
Fluent in both French and English (spoken); advanced written English skills required (French writing not required).
Strong customer service, communication, and problem-solving skills.
Ability to multitask and remain organized in a fast-paced environment.
Proficient with Microsoft 365 applications.
Comfortable answering high volumes of calls and communicating effectively with clients and employees.
“Willingness to work rotating shifts, including nights, weekends, and statutory holidays.
Previous experience in dispatching, customer service, scheduling, administration, or a call centre environment is considered an asset.

SSMONC

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Operations Manager, Administrative Assistant, Call Center, Bilingual, Night, Operations, Administrative, Customer Service

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More about this job

Responsibilities

Serve as the first point of contact for client service requests, assess and document needs, and schedule and dispatch security guards. Monitor assignments, resolve operational and staffing issues, maintain accurate records, and coordinate with clients, guards, and internal teams.

Requirements

Applicants must be Canadian citizens or permanent residents, have a Canadian high school diploma or equivalent, a clear criminal record, and a valid Security Guard Licence. They must speak French and English, have advanced written English, type at least 40 words per minute, and be proficient with Microsoft 365; relevant customer service, dispatch, scheduling, administrative, or call centre experience is an asset.

Skills

Customer Service
Communication
Problem-Solving
Scheduling
Dispatching
Multitasking
Organization
Microsoft 365
Call Handling
Administrative Support
Recordkeeping
Incident Documentation
Conflict Resolution
Confidentiality
Bilingual Communication
Operational Coordination

Benefits

Health Benefits
Continuing Education

Visa sponsorship

Not detected in the job text

Keywords

Security Services
Security Guard Licence
Customer Service
Operations Support
Dispatching
Scheduling
Security Guards
Client Communications
Call Centre
Microsoft 365
French
English
Administrative Support
Service Requests
Incident Management
Operational Coordination
Staffing
Database Updates
Recordkeeping
Reporting
Confidentiality
Rotating Shifts
Night Shifts
Statutory Holidays

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