Full-Time Customer Service Guard - Educational Facility

Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Campus Customer Service Security Guard, there is a high focus on customer service since you will be working with students, professors, and the general public in a post-secondary institution located at Toronto, ON, M5B 1Y2.

What's in it for you?

• Hourly wage: $19.18
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Full-Time Schedule: Must be available Monday to Sunday 8AM-8PM and 8PM-8AM (12-hour continental rotation schedule (2 weeks days and 2 weeks nights)
• Location: M5B 1Y2
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Customer Service Security Guard

• Welcome visitors, verify ID, and provide directions

• Control building access

• Conduct foot patrols to identify risks

• Check security equipment and report issues

• Complete computer-based monitoring and reports

• Respond to incidents and provide first aid

• Write incident reports and communicate concerns

• Answer questions in person and by phone

Qualifications for Customer Service Security Guard

• Must be legally authorized to work in Canada
• Must hold a valid Ontario Security Guard License
• Must have a valid WSIB Approved First Aid & CPR Level C Certification
• Exceptional customer service skills
• Proficient in basic phone & computer skills 
• Minimum 1 year experience working in a customer service or concierge role

This posting is for a position that is currently vacant within the organization.