Library Surveillance Security Guard

Ready to suit up as a Library Surveillance Security Guard

Requisition #249753

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Library Security Guard, there is a high focus on customer service since you will be working with people all shift.

What's in it for you?

• Competitive hourly wage of $19.61/hr
• Permanent position: Friday and Saturday 10000-1730
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Library Surveillance Security Guard

• Provide a visible security presence and patrol all floors during operational hours.
• Control access at library entrances, operate metal detection gates, and welcome visitors.
• Monitor security systems (CCTV, alarms, access control) and respond to incidents.
• Collaborate with library staff, Community Safety Hosts, and Crisis Workers to maintain a safe environment.
• Assist the public with information and directions in a professional manner.
• Follow opening/closing procedures, including securing doors, elevators, and rooms.
• Maintain visitor/contractor lists, logs, and reports of unusual occurrences
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Qualifications for Library Surveillance Security Guard

• Be authorized to work in Canada
• Hold a valid Manitoba security license
• First aid certification an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Strong customer service and communication skills (fluent in English).
• Skilled in conflict de-escalation, trauma-informed safety, anti-racism, and cultural awareness.
• Ability to remain calm and professional in emergencies.
• Physically and mentally fit for duties.
• Professional appearance and positive attitude

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.