Closed listing
Operations Manager
- Sudbury, ON, Canada
- Greater Sudbury, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Minimum of 5 years of people leadership experience, ideally in a unionized environment;
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Business Unit: Cash Services
Career Area: Operations and Administration
Location:
Sudbury, Ontario, CA
GardaWorld Cash, an internationally recognized security company, is currently looking for an Operations Manager for its Cash Transportation division. This role will have joint responsibilities in the Secured Transport and Cash Vault Services departments of the Sudbury branch.
GardaWorld Cash offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.
Why choose GardaWorld Cash?
We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Operations Manager, Workers Compensation, Claims, Manager, Operations, Human Resources, Insurance, Management
Career Area: Operations and Administration
Location:
Sudbury, Ontario, CA
GardaWorld Cash, an internationally recognized security company, is currently looking for an Operations Manager for its Cash Transportation division. This role will have joint responsibilities in the Secured Transport and Cash Vault Services departments of the Sudbury branch.
GardaWorld Cash offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.
Why choose GardaWorld Cash?
- Competitive salary and bonus structure;
- Benefits: Drugs, vision, dental, life, disability;
- Matching RRSP Plan;
- Employee Assistance Program;
- Wellness Program (Halo Sleep Clinic);
- 3 weeks of leave after 1 year;
- Free on-site parking;
- Corporate Discounts;
- Dynamic work team;
- International company offering several long-term career opportunities;
- Opportunity for mentoring, coaching and training and development.
- Foster relationships with and provide leadership for employees on the cash processing and secured transportation teams;
- Engage, motivate and develop employees on your team;
- Plan, organize and manage the work of unionized employees;
- Ensure customer satisfaction by exceeding service level agreements;
- Ensure that staff members comply with policies, administrative procedures, safety rules, collective agreements and government regulations;
- Act as a resource person for all employees in the assigned branch and territory;
- Establish, implement, monitor and enforce policies, procedures and objectives;
- Implement action plans to achieve productivity objectives;
- Participate in all process optimization initiatives;
- Promote safe work practices, by conducting safety audits, participating in company safety meetings, and meeting one-on-one with staff members;
- Collaborate with internal and external stakeholders to determine the causes of accidents that occur during transport and improve safety procedures;
- Manage expenditures to ensure compliance with approved budgets;
- Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims and to resolve customer or shipper complaints;
- Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs;
- Participate in the disciplinary process or the settlement of grievances;
- All other related tasks.
- Valid Restricted and Non-Restricted Federal Firearms License (PAL: Possession and Acquisitions License);
- Minimum of 5 years of people leadership experience, ideally in a unionized environment;
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Teams;
- Valid driver's license with a good driving record;
- Possession of a firearm licence (an asset) or willingness to obtain one;
- Cash processing experience an asset;
- Very good leadership, negotiation, conflict resolution and judgment skills;
- Driven by offering exceptional customer service;
- Strong focus on teamwork and partnership;
- Sense of urgency, exceptional communication and problem-solving skills;
- Critical thinking and active listening skills;
- Working knowledge of Workers Compensation reporting process.
We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Operations Manager, Workers Compensation, Claims, Manager, Operations, Human Resources, Insurance, Management
More about this job
Responsibilities
Lead and develop employees across cash processing and secured transportation, manage unionized teams, and ensure customer service, policy compliance, and safe operations. Oversee budgets, productivity and process improvements, investigations, hiring and training, and employee relations matters.
Requirements
Requires at least five years of people leadership experience, a valid driver's license with a good driving record, and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams. A valid federal firearms licence is specified, along with strong leadership, negotiation, conflict-resolution, communication, judgment, and problem-solving skills; cash processing experience and knowledge of workers' compensation reporting are assets.
Skills
- People Leadership
- Employee Development
- Unionized Workforce Management
- Customer Service
- Policy And Procedure Implementation
- Productivity Improvement
- Process Optimization
- Workplace Safety
- Budget Management
- Investigations
- Hiring And Training
- Negotiation
- Conflict Resolution
- Communication
- Problem-Solving
- Microsoft Office
Benefits
- Competitive Salary And Bonus Structure
- Prescription Drug Coverage
- Vision Coverage
- Dental Coverage
- Life Insurance
- Disability Insurance
- Matching RRSP Plan
- Employee Assistance Program
- Wellness Program
- Three Weeks Of Leave After One Year
- Free On-Site Parking
- Corporate Discounts
- Mentoring, Coaching, And Training And Development
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Transportation
- Security & Safety
- Human Resources
Keywords
- Cash Services
- Cash Transportation
- Secured Transport
- Cash Vault Services
- Cash Processing
- People Leadership
- Unionized Employees
- Service Level Agreements
- Safety Audits
- Safety Procedures
- Process Optimization
- Productivity Objectives
- Budget Management
- Claims Investigations
- Customer Complaints
- Hiring
- Employee Training
- Disciplinary Process
- Grievance Settlement
- Federal Firearms Licence
- Possession And Acquisition Licence
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Workers' Compensation Reporting
- Valid Driver's Licence