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Added 21 mins ago
HI
Auto Mobile Advisor
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Duncan, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 21 mins ago
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Account Manager
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- $65,000 to $75,000 CAD / year
- Full-time
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Added 21 mins ago
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Account Manager
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London, ON
- $65,000 to $75,000 CAD / year
- Full-time
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Added 36 mins ago
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- Full-time
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Added 36 mins ago
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- Part-time
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Added 50 mins ago
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Added 50 mins ago
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Added 51 mins ago
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London, ON
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- Full-time
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Dartmouth, NS
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Added 51 mins ago
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Customer Experience Associate
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Vancouver, BC
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Added 1 hour ago
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Added 1 hour ago
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Client Advisor
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Added 1 hour ago
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…kitchen support as necessary. This position reports to the Manager, Early Learning and Childcare center and does not have any direct…

GardaWorld

Operations Manager

Sudbury, ON, Canada

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Job details

Experience: Minimum of 5 years of people leadership experience, ideally in a unionized environment;
Posting language: English
Posted: Oct 8, 2026

Original job description

GardaWorld Cash, an internationally recognized security company, is currently looking for an Operations Manager for its Cash Transportation division. This role will have joint responsibilities in the Secured Transport and Cash Vault Services departments of the Sudbury branch.

GardaWorld Cash offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.

Why choose GardaWorld Cash?

Competitive salary and bonus structure;
Benefits: Drugs, vision, dental, life, disability;
Matching RRSP Plan;
Employee Assistance Program;
Wellness Program (Halo Sleep Clinic);
3 weeks of leave after 1 year;
Free on-site parking;
Corporate Discounts;
Dynamic work team;
International company offering several long-term career opportunities;
Opportunity for mentoring, coaching and training and development.

Your responsibilities:

Foster relationships with and provide leadership for employees on the cash processing and secured transportation teams;
Engage, motivate and develop employees on your team;
Plan, organize and manage the work of unionized employees;
Ensure customer satisfaction by exceeding service level agreements;
Ensure that staff members comply with policies, administrative procedures, safety rules, collective agreements and government regulations;
Act as a resource person for all employees in the assigned branch and territory;
Establish, implement, monitor and enforce policies, procedures and objectives;
Implement action plans to achieve productivity objectives;
Participate in all process optimization initiatives;
Promote safe work practices, by conducting safety audits, participating in company safety meetings, and meeting one-on-one with staff members;
Collaborate with internal and external stakeholders to determine the causes of accidents that occur during transport and improve safety procedures;
Manage expenditures to ensure compliance with approved budgets;
Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims and to resolve customer or shipper complaints;
Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs;
Participate in the disciplinary process or the settlement of grievances;
All other related tasks.

Your profile:

Valid Restricted and Non-Restricted Federal Firearms License (PAL: Possession and Acquisitions License);
Minimum of 5 years of people leadership experience, ideally in a unionized environment;
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Teams;
Valid driver's license with a good driving record;
Possession of a firearm licence (an asset) or willingness to obtain one;
Cash processing experience an asset;
Very good leadership, negotiation, conflict resolution and judgment skills;
Driven by offering exceptional customer service;
Strong focus on teamwork and partnership;
Sense of urgency, exceptional communication and problem-solving skills;
Critical thinking and active listening skills;
Working knowledge of Workers Compensation reporting process.

Are you dynamic, autonomous and results-oriented? Does the idea of working in an ever-changing environment excite you? Join our team and take part in all the many challenges that GardaWorld offers!

We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.

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More about this job

Responsibilities

The Operations Manager will lead and motivate unionized employees within the cash processing and secured transportation departments to ensure operational efficiency. They are responsible for maintaining safety standards, managing branch budgets, and ensuring high levels of customer service through effective policy implementation.

Requirements

Candidates must possess a valid Federal Firearms License (PAL) and have at least 5 years of leadership experience, preferably in a unionized setting. Proficiency in Microsoft Office and a valid driver's license are also required for this role.

Skills

People leadership
Unionized environment management
Conflict resolution
Negotiation
Customer service
Safety auditing
Budget management
Critical thinking
Active listening
Problem-solving
Microsoft Office
Teamwork
Process optimization
Investigation
Communication

Benefits

Drugs insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Matching RRSP plan
Employee assistance program
Wellness program
Paid leave
Free on-site parking
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Cash Transportation
Secured Transport
Cash Vault Services
Unionized Environment
Firearms License
PAL
Safety Audits
Budgeting
Process Optimization
Leadership
Conflict Resolution
Customer Service
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
Workers Compensation
Security
Logistics
Management
Staff Training
Grievance Handling
Regulatory Compliance

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