Retail Security Guard

Ready to suit up as a Retail Security Guard

What matters most in a role like this is your ability to remain alert, provide excellent customer service, and confidently respond to situations as they arise. Your keen observation skills, sound judgment, and professional approach will help create a safe and welcoming environment for customers, staff, and visitors.

As a Retail Security Guard, you'll spend the majority of your shift on your feet, conducting patrols throughout the store, monitoring for theft or suspicious activity, responding to incidents, and assisting customers and employees when needed. Physical stamina, strong communication skills, and the ability to stay calm under pressure are essential to succeeding in this role.

What's in it for you?

• Competitive hourly wage of $20.50/hr
• Part-time schedule: Saturday & Sunday | 10:00 AM – 7:00 PM (commitment to this fix schedule for at least 6 months needed)
• We invest in your future by covering the costs of continuing education through GardaWorld Academy
• Paid on-the-job training and ongoing professional development
• Opportunities to grow your career with Canada's leading security company
• Employee recognition programs and referral incentives
• Uniform provided at no cost
• Work in a supportive team environment where your contributions are valued
• Gain valuable experience in retail security, customer service, conflict resolution, and emergency response that can open doors to future career opportunities

Responsibilities for Retail Security Guard

• Conduct regular patrols throughout the retail store to deter theft and ensure a safe environment for customers and staff
• Monitor for suspicious activity, shoplifting, fraud, and other security concerns
• Provide exceptional customer service by assisting shoppers and acting as a visible security presence
• Respond promptly and professionally to incidents, emergencies, and customer concerns
• Complete detailed incident reports and maintain accurate daily activity logs
• Monitor CCTV systems and investigate potential security issues
• Support loss prevention initiatives by identifying and reporting theft or policy violations
• Control access to restricted areas, including stockrooms and employee-only spaces
• Work collaboratively with store management, loss prevention teams, and law enforcement when required
• Ensure all safety procedures and emergency protocols are followed to help maintain a secure shopping environment

Qualifications for Retail Security Guard

• Be authorized to work in Canada
• Hold a valid BC security license
• First aid certification - an asset
• Ability to stand and walk throughout shift 

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!