Security Dispatcher
- Ottawa, ON, Canada
Hourly wage of $21.53 once trained
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Job details
- Pay
- Hourly wage of $21.53 once trained
- Apply by
- Posting language
- English
- Posted
Original job description
Ready to suit up as a Security Dispatcher
If you are looking for a job where you have significant responsibility, this is the one for you. As a Dispatcher, you will play a key role in communication between agents, customers and account Manager!
We’re growing our ranks in Ottawa! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.
What's in it for you?
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Hourly wage of $21.53 once trained
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Set hours weekly
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Uniform provided free of charge
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Opportunities to grow alongside GardaWorld
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Continuing education through GardaWorld Campus like Ambassador Programs
Responsibilities for a Security Dispatcher
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Oversee communications in selected geographic areas
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Respond to service requests and provide information
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Receive or prepare work instructions and establish priorities
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Record and maintain data and dispatch information
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Confirm guards for shifts/sites
- Communicate with National Service Desk on coverage
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Organize the allocation of resources in an efficient manner
Qualifications for a Security Dispatcher
- Computer proficiency required / strong computer skills.
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Customer service-oriented; customer service experience is an asset.
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Ability to multi-task and work under pressure
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Available 24/7 to adhere to rotational shifts
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Proficient in Microsoft Office Suite applications
This posting is for a future position within the organization. SSOG
More about this job
Responsibilities
The Security Dispatcher oversees communications between agents, customers, and managers while managing service requests and resource allocation. They are responsible for maintaining accurate dispatch data and ensuring all shifts and sites are properly covered.
Requirements
Candidates must possess strong computer skills and proficiency in Microsoft Office Suite. The role requires a customer service-oriented mindset and the ability to work under pressure in a 24/7 rotational shift environment.
Skills
- Computer proficiency
- Customer service
- Multi-tasking
- Communication
- Data entry
- Microsoft Office Suite
- Dispatching
- Resource allocation
Benefits
- Uniform provided
- Opportunities to grow
- Continuing education
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Customer Service & Support
- Administrative
Keywords
- Security Dispatcher
- Communication
- Customer Service
- Microsoft Office
- Data Management
- Resource Allocation
- Rotational Shifts
- Security
- Dispatching
- GardaWorld