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Security Dispatcher - Educational Facility

  • Toronto, ON, Canada

Hourly wage of $24.77

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Job details

Pay
Hourly wage of $24.77
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Posting language
English
Posted

Original job description

Ready to suit up as a Dispatcher?

What matters most in a role like this is your ability to read the environment, anticipate risk and act accordingly. Your keen sense of observation and strong social skills are your greatest strengths.

As a Dispatcher, communication is essential as you will be the person spotting threats before they escalate at a post-secondary educational institute, located at Downtown, Toronto.

What's in it for you?

  • Hourly wage of $24.77
  • We will invest in you, covering the costs of continuing education through GardaWorld Academy
  • Full-Time Shift Schedule: Monday to Sunday: 8AM-8PM & 8PM-8AM (12-hour Continental Rotation) (2 weeks days/2 weeks nights)
  • Location: M5B 1Y2  
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities for Dispatcher

  • Receive incoming emergency and non-emergency calls from community and non-community members
  • Initiate the appropriate response promptly including connecting and transferring the caller to the right person
  • Operate with various computerized communication devices and associated equipment to receive, assess, and relay information from the public to security personnel in a courteous, professional, and expedient manner
  • Remain calm under pressure and be able to multitask during high call volumes from telephone and radio communications
  • Be able to prioritize and dispatch accordingly
  • Problem-solve on the go utilizing tools and training you’ve acquired

Qualifications for Disptacher

  • Be authorized to work in Canada
  • Must have valid Ontario Security Guard License
  • Must have Standard First Aid & CPR Level C certification(WSIB Approved)

  • Must be able to commmit to Full-Time 12 hour continental rotation schedule (Monday - Sunday including days & nights)

  • Must be able to commute to Downtown Toronto with no onsite parking
  • Working Knowledge of Criminal Code and Trespass to Property Act enforcement

  • Excellent communication and interpersonal skills

  • Ability to handle sensitive situations with discretion and professionalism

  • Strong documentation and report-writing abilities

  • Computer proficiency (MS Office, Google Suite)

This posting is for a position that is currently vacant within the organization.

SSTOR

More about this job

Responsibilities

The dispatcher is responsible for receiving emergency and non-emergency calls and initiating appropriate responses by coordinating with security personnel. They must operate communication equipment, multitask under pressure, and maintain accurate documentation of all incidents.

Requirements

Candidates must possess a valid Ontario Security Guard License, Standard First Aid, and CPR Level C certification. Applicants are required to have strong communication skills and the ability to work a full-time 12-hour continental rotation schedule.

Skills

  • Communication
  • Observation
  • Multitasking
  • Problem-solving
  • Report-writing
  • Computer proficiency
  • MS Office
  • Google Suite
  • Emergency response
  • First Aid
  • CPR
  • Security enforcement

Benefits

  • Continuing education
  • Uniform provided

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Customer Service & Support
  • Administrative

Keywords

  • Security Dispatcher
  • Emergency Response
  • Ontario Security Guard License
  • First Aid
  • CPR Level C
  • Criminal Code
  • Trespass to Property Act
  • MS Office
  • Google Suite
  • Continental Rotation
  • Communication
  • Report-writing
  • Surveillance
  • Risk Assessment
  • Dispatching

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