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Added 7 mins ago
Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Moncton, NB
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 7 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 7 mins ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Moncton, NB
…wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate…
Added 7 mins ago
SHIFT LEADER - ORFUS OUTLET
Kitchen Stuff Plus
Toronto, ON
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores.…
Added 7 mins ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
At least 3 years of experience serving in a general manager role in a multi-unit retail environment with progressively responsible retail experience is preferred
Added 7 mins ago
1
Accounting Manager
1b4a4f63-59bd-460a-90f3-9adc3a8fd3f0
Mississauga, ON
- Full-time
Employee discount program on our coffee and tea products.
Added 7 mins ago
TT
GTM (Go-To-Market) Partner
Tundra Technical Solutions
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 7 mins ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Added 7 mins ago
S
Project Manager 2, BCCA
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position.The Project Manager II leads and co-ordinates all aspects of the current projects undertaken by the department. The role will ensure the…
Added 7 mins ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 10 mins ago
A(
Marketing & Retail Sales Coordinator
ADL (Amalgamated Dairies Limited)
Charlottetown, PE
- Full-time
Employee Assistance Program (EAP) providing confidential support for personal and work-related challenges.
Added 22 mins ago
GD
GARAGE - Store Manager - Grandview Corners
Groupe Dynamite, Inc Garage
Surrey, BC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 22 mins ago
LS
MARINE DIVISION MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
Landmark Solutions Ltd. (Landmark) is growing and we’re seeking an experienced Marine Division Manager to lead our Marine Division and manage the delivery of marine and waterfront projects.…
Added 22 mins ago
M
Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
…response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system…
Added 22 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Added 22 mins ago
CM
Registered Nurse
Canadian Mental Health Association- Peel Branch
Brampton, ON
- Contract
In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:
Added 22 mins ago
CE
Front of House Manager - National 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 22 mins ago
BC
Registered Practical Nurse - Part Time
Berkshire Care Centre
Windsor, ON
- Part-time
Employee and Family Assistance Program (only included if specific to the role)
Added 22 mins ago
T
Project Manager
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible for the delivery of the assigned project, its business rhythm and all associated governance aspects in order to…
Added 22 mins ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 22 mins ago
Licensed Practical Nurse, Outreach
Fraser Health
Surrey, BC
Graduation from a recognized program of Practical Nursing or an equivalent combination of education, training and experience.
Added 22 mins ago
SS
Health Care Aide | Permanent Part Time Days
Sienna Senior Living
Fort Saskatchewan, AB
- Part-time
…form a deep understanding of your residents and their living experience. You will build relationships with the residents and their family members, offering a variety of support options and…
Added 37 mins ago
C
Manager Client Advise - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
…working towards a shared goal – delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their…
Added 37 mins ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Manager - Buildings WestReporting to the Director of Operations, the Project Manager - Buildings West will be responsible for total project delivery including planning, execution…
Added 37 mins ago
Sr/Lead Expeditor
Kiewit
Calgary, AB
…escalation, and resources. Formal staffing, personnel management, and program governance remain with the designated lead or…

gategroup

Specialist, Information Control Centre

Dorval, QC, Canada
CAN_QC_Dorval_YUL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager / Deputy GM / GM Operations

In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

Acts as communication point within unit for internal and external communication with local customers

Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

Provides short-term customer forecasting data where applicable (linked to reservation system)

Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)

Organizes and validates documentation and transfer to billing for processing including wastage

Assists customer services and invoicing on data queries

Actively monitors the customer's systems for aircraft changes prior to departure and initiates and communicates the changes accordingly

Reviews, maintains and follows the airline SLA's

Sustains and maintains legal/compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence program).

Responsible for weekly schedules to ensure targets are met efficiently with the correct shift manning and responsible for training of new employees.

Numeracy and literacy in local language

Education to high-school / A-Level preferred

Experience in extracting information from data and pulling information together

Computer literacy required including Microsoft Office knowledge preferable.

Previous experience of working in a role where strong attention to detail and accuracy was essential.

Demonstrated Competencies to be Successful in the Position:

· Thinking - Information search and analysis, problem resolution skills

· Engaging - understanding others, team leadership, developing people

· Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

· Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

Apply About employer

More about this job

Responsibilities

Manage accurate passenger and flight data across customer and company systems, coordinate operational documents and short-term forecasts, and ensure exceptional services and wastage are documented for billing. Monitor aircraft changes, maintain airline service-level agreements and compliance requirements, support customer service and invoicing queries, and oversee weekly schedules and new employee training.

Requirements

High-school or A-Level education is preferred, along with computer literacy and preferably Microsoft Office knowledge. Candidates should be able to extract and consolidate information from data and have experience in a role requiring strong attention to detail and accuracy; numeracy and literacy in the local language are also specified.

Skills

Information Search And Analysis
Problem Resolution
Data Extraction
Data Accuracy
Customer Communication
Customer Service
Team Leadership
Employee Training
Scheduling
Forecasting
Documentation Management
Billing Support
Microsoft Office
Attention To Detail
Performance Improvement
Food Safety And Compliance

Visa sponsorship

Not detected in the job text

Keywords

Information Control Centre
Passenger Data
Flight Data
Customer Communication
Airline Operations
Self-Billing System
Air Vision
ERP System
Microsoft Office
Customer Forecasting
Reservation System
Aircraft Changes
Production Documents
Delivery Notes
Billing
Wastage
Health And Safety
Food Safety
Security
GateOPEX
Shift Scheduling
Staff Training
Data Analysis
Customer Service
Invoicing

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