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Added 7 mins ago
WP
Sales Advisor - West 4th Ave
Warby Parker
Vancouver, BC
- Part-time
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles…
Added 7 mins ago
Finance Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
We help to ensure that services provided by service centre partners (i.e. ConnectionPoint) are timely, accurate and effective.
Added 7 mins ago
1
Accounting Manager
1b4a4f63-59bd-460a-90f3-9adc3a8fd3f0
Mississauga, ON
- Full-time
…use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are…
Added 7 mins ago
TT
Intermediate Project Controls – Planner/Scheduler Burlington, ON
TWD Technologies Ltd.
Burlington, ON
- Full-time
…project managers, engineering teams, and clients, you will help ensure projects are delivered on time and within budget while maintaining compliance with company processes and project…
Added 8 mins ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 8 mins ago
CB
Delivery Driver
Cornerstone Building Brands
Lethbridge, AB
- Full-time
Resources and support to help you manage your personal wellness
Added 8 mins ago
FB
Cashier
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
…smooth and memorable. Here are some of the other ways you’ll help us stand…
Added 8 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 8 mins ago
S
Alarms and Controls Technician- FT Perm- Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Full-time
Added 8 mins ago
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GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
Collaborate with the General Manager, Canada through regular touch bases while ensuring teams have structured time for strategy, plan development, and goal setting;
Added 9 mins ago
TF
Fire equipment servicer helper
TOTAL FIRE PROTECTION SERVICES LTD.
Whitehorse, YT
- $25 to $27 CAD / hour
- Full-time
Signal safety procedures to other workers and to the general public
Added 10 mins ago
IS
Boom Truck Operator, Class 3
Integrated Staffing Limited
Kensington, PE
- Full-time
Help customers with product pickups and provide product information as needed.
Added 23 mins ago
LS
CIVIL CONSTRUCTION ESTIMATOR
Landmark Solutions
Salmon Arm, BC
- Full-time
Landmark Solutions Ltd. (Landmark) is growing, and we’re looking for a Civil Construction Estimator to help build what comes next. Join a team that values practical expertise, fresh ideas,…
Added 23 mins ago
B
INGÉNIEUR(E) MANUFACTURIER(ÈRE) / Manufacturing Engineer
bdb7d3fc-4d65-4696-8f5b-625ae24d6a93
Guelph, ON
- Full-time
Added 23 mins ago
NF
Claims Adjuster, Casualty & Litigation
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC
- Full-time
When our clients have been accused of doing something wrong, our Casualty Claims Adjusters are there to help save the day. With a focus on Auto Bodily Injury (BI) and Commercial General…
Added 23 mins ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
AI & Automation Fluency: Embed AI and automation considerations into all workforce planning and transformation efforts and help shape how human and digital work coexist across functions
Added 37 mins ago
Hardware Engineering, Staff Engineer- 19028
Synopsys
Ottawa, ON
Help refine strategies to address signal and power integrity challenges in cutting-edge technologies.
Added 37 mins ago
CG
Laboratory Tech I
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Added 37 mins ago
C
VIP BOH SUPERVISOR
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Markham, ON · CPX Markham and VIP
- Part-time
· Work closely with entire team, including the General Manager, sharing information openly to enhance learnings and problem solving on an on-going basis.
Added 37 mins ago
B
Client Services Assistant
BMO
Newmarket, ON
- Full-time
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a…
Added 37 mins ago
AC
Aircraft Maintenance Engineer – (CAT 19) - Structures
Air Canada
Dorval, QC
- Full-time
Perform general visual inspections (GVI), detailed visual inspections (DVI), conformity inspections, self-checks and required inspection items (RII);
Added 37 mins ago
BT
Safety & Compliance Administrator
Bison Transport Inc.
Winnipeg, MB
- Full-time
Handle incoming calls and emails from the general public regarding driving concerns, document and assign for counselor follow up.
Added 37 mins ago
Human Resources Advisor
Domtar Products
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Update employee information stored in the system as changes occur including general and specific accountabilities, position changes, organization structure changes etc. in order to maintain…
Added 37 mins ago
Senior Buyer
Domtar Products
Port Mellon, BC
…support Company operations and projects, and accountable/support general purchasing as assigned while assuring all activities are performed in an ethical, economical and quality manner.…
Added 37 mins ago
CT
Warehouse Team Lead
Cam Tran
Spruce Grove, AB
- Full-time
…distribution transformers. From coast to coast, our products help utilities deliver safe and reliable power to homes, businesses, and industries. As a company, we combine strong values with…

gategroup

Specialist, Information Control Centre

Dorval, QC, Canada
CAN_QC_Dorval_YUL, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager / Deputy GM / GM Operations

In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

Acts as communication point within unit for internal and external communication with local customers

Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

Provides short-term customer forecasting data where applicable (linked to reservation system)

Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)

Organizes and validates documentation and transfer to billing for processing including wastage

Assists customer services and invoicing on data queries

Actively monitors the customer's systems for aircraft changes prior to departure and initiates and communicates the changes accordingly

Reviews, maintains and follows the airline SLA's

Sustains and maintains legal/compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence program).

Responsible for weekly schedules to ensure targets are met efficiently with the correct shift manning and responsible for training of new employees.

Numeracy and literacy in local language

Education to high-school / A-Level preferred

Experience in extracting information from data and pulling information together

Computer literacy required including Microsoft Office knowledge preferable.

Previous experience of working in a role where strong attention to detail and accuracy was essential.

Demonstrated Competencies to be Successful in the Position:

· Thinking - Information search and analysis, problem resolution skills

· Engaging - understanding others, team leadership, developing people

· Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

· Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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More about this job

Responsibilities

Manage accurate passenger and flight data across customer and company systems, coordinate operational documents and short-term forecasts, and ensure exceptional services and wastage are documented for billing. Monitor aircraft changes, maintain airline service-level agreements and compliance requirements, support customer service and invoicing queries, and oversee weekly schedules and new employee training.

Requirements

High-school or A-Level education is preferred, along with computer literacy and preferably Microsoft Office knowledge. Candidates should be able to extract and consolidate information from data and have experience in a role requiring strong attention to detail and accuracy; numeracy and literacy in the local language are also specified.

Skills

Information Search And Analysis
Problem Resolution
Data Extraction
Data Accuracy
Customer Communication
Customer Service
Team Leadership
Employee Training
Scheduling
Forecasting
Documentation Management
Billing Support
Microsoft Office
Attention To Detail
Performance Improvement
Food Safety And Compliance

Visa sponsorship

Not detected in the job text

Keywords

Information Control Centre
Passenger Data
Flight Data
Customer Communication
Airline Operations
Self-Billing System
Air Vision
ERP System
Microsoft Office
Customer Forecasting
Reservation System
Aircraft Changes
Production Documents
Delivery Notes
Billing
Wastage
Health And Safety
Food Safety
Security
GateOPEX
Shift Scheduling
Staff Training
Data Analysis
Customer Service
Invoicing

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