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Added 4 mins ago
O
Ancillary Services Student
OLG
Toronto, ON · York Mills Office
- Full-time
Reporting to the Manager Ancillary Services, you will be empowered to:
Added 4 mins ago
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Personal Banking Associate
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 4 mins ago
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 4 mins ago
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Maintenance Technician
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
The Maintenance Technician is responsible for providing onsite handyperson services for a portfolio of properties developed or redeveloped by the Community Land Trust, as directed by the…
Added 4 mins ago
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EH&S Manager
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
The Environmental, Health & Safety (EHS) Manager provides strategic and technical leadership for assigned operations in Ontario and other designated locations in the Commercial Operations…
Added 4 mins ago
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Fit4Less Host - Mississauga Derry & Millcreek
GoodLife Fitness
Mississauga, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 4 mins ago
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Fit4Less Host - Sault Ste. Marie Pim Street
GoodLife Fitness
Sault Ste. Marie, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 4 mins ago
YS
Manager, Mental Health Services
Yonge Street Mission
Toronto, ON
- Full-time
We are seeking a Manager, Mental Health Services to provide leadership, program operations oversight, and strategic direction to YSM’s mental health and counselling programs. This role will…
Added 4 mins ago
Manager, GTB Resiliency (12 month contract)
Scotiabank
Toronto, ON
The Manager, Payments Operational Resiliency is responsible for supporting and executing a global payments resiliency framework, focused on documenting and testing preventative measures.…
Added 4 mins ago
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Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Marriott
Calgary, AB
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 4 mins ago
Assistant Manager, Data Analytics & Reporting, Security Operations
Scotiabank
Toronto, ON
…consistency, transparency, and automation across Physical Security operations, helping translate strategy into measurable outcomes. Ultimately, the role supports the Bank’s ability to…
Added 9 mins ago
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Restaurant manager
A&W Restaurant
Nelson, BC
- $39 to $42 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 9 mins ago
ET
Parts manager - retail
Edmonton Tire & Lube Ltd. O/A New Millenium Edmonton Tire & Lube Ltd.
Edmonton, AB
- From $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 18 mins ago
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Grower 1
PRT Offshore an Expro Company
Prince George, BC
- Full-time
The person in the Grower 1 position will work alongside other nursery workers under the supervision of the Operations Manager.
Added 18 mins ago
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Finance Manager
Tla-o-qui-aht First Nations
Tofino, BC
- $69,000 to $78,000 CAD / year
- Full-time
The Finance Manager oversees the day-to-day financial operations of the organization while providing leadership, guidance, and support to finance staff. This role is ideal for someone who…
Added 18 mins ago
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0603 - Part-Time Manager
Claire's
Halton Hills, ON
- $18 USD / hour
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 18 mins ago
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EH&S Manager
Johnson & Johnson MedTech
Markham, ON
- Full-time
The Environmental, Health & Safety (EHS) Manager provides strategic and technical leadership for assigned operations in Ontario and other designated locations in the Commercial Operations…
Added 18 mins ago
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Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 18 mins ago
NC
Manager, Content strategy and Operations
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content…
Added 18 mins ago
C
0603 - Part-Time Manager
Claire's
Halton Hills, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 18 mins ago
P4
Renovations Lead
Pier 4 Ltd.
Cambridge, ON
- Full-time
Ensure required materials, resources, and services are available to meet operational deadlines.
Added 18 mins ago
AE
Project Manager - Digital Services Planning and Governance
Associated Engineering
Calgary, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager, Digital Services and Governance to join our team in our Edmonton…
Added 18 mins ago
I
Clinical FSP Quality Manager
IQVIA
Kirkland, QC
- Full-time
…business line(s), and/or specific tasks as defined by the line manager (LM). The purpose of this role is to work together with global or regional Quality Management team(s), functional…
Added 18 mins ago
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Senior Accountant, Financial Reporting
ATCO
Calgary, AB
- Full-time
…our business and our most valuable asset across our global operations. Without each team members’ unique skills, strengths, and knowledge, we simply wouldn’t be able to achieve our…
Added 18 mins ago
Procurement Lead/Senior Buyer
BWXT
Peterborough, ON
Guide team operations by assigning work, supporting resource planning and recruitment, and onboarding new team members in partnership with the Functional Manager.

gategroup

Specialist, Information Control Centre

Dorval, QC, Canada
CAN_QC_Dorval_YUL, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager / Deputy GM / GM Operations

In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

Acts as communication point within unit for internal and external communication with local customers

Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

Provides short-term customer forecasting data where applicable (linked to reservation system)

Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)

Organizes and validates documentation and transfer to billing for processing including wastage

Assists customer services and invoicing on data queries

Actively monitors the customer's systems for aircraft changes prior to departure and initiates and communicates the changes accordingly

Reviews, maintains and follows the airline SLA's

Sustains and maintains legal/compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence program).

Responsible for weekly schedules to ensure targets are met efficiently with the correct shift manning and responsible for training of new employees.

Numeracy and literacy in local language

Education to high-school / A-Level preferred

Experience in extracting information from data and pulling information together

Computer literacy required including Microsoft Office knowledge preferable.

Previous experience of working in a role where strong attention to detail and accuracy was essential.

Demonstrated Competencies to be Successful in the Position:

· Thinking - Information search and analysis, problem resolution skills

· Engaging - understanding others, team leadership, developing people

· Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

· Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

Apply About employer

More about this job

Responsibilities

Manage accurate passenger and flight data across customer and company systems, coordinate operational documents and short-term forecasts, and ensure exceptional services and wastage are documented for billing. Monitor aircraft changes, maintain airline service-level agreements and compliance requirements, support customer service and invoicing queries, and oversee weekly schedules and new employee training.

Requirements

High-school or A-Level education is preferred, along with computer literacy and preferably Microsoft Office knowledge. Candidates should be able to extract and consolidate information from data and have experience in a role requiring strong attention to detail and accuracy; numeracy and literacy in the local language are also specified.

Skills

Information Search And Analysis
Problem Resolution
Data Extraction
Data Accuracy
Customer Communication
Customer Service
Team Leadership
Employee Training
Scheduling
Forecasting
Documentation Management
Billing Support
Microsoft Office
Attention To Detail
Performance Improvement
Food Safety And Compliance

Visa sponsorship

Not detected in the job text

Keywords

Information Control Centre
Passenger Data
Flight Data
Customer Communication
Airline Operations
Self-Billing System
Air Vision
ERP System
Microsoft Office
Customer Forecasting
Reservation System
Aircraft Changes
Production Documents
Delivery Notes
Billing
Wastage
Health And Safety
Food Safety
Security
GateOPEX
Shift Scheduling
Staff Training
Data Analysis
Customer Service
Invoicing

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