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Added 2 mins ago
BA
Duty Maintenance Manager
British Airways
Toronto, ON
- Full-time
To Manage a Station or Shift within their DMM accountability Region
Added 32 mins ago
Clinical Resource Nurse - Charge Nurse
Winnipeg Regional Health Authority
Neepawa, MB
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 32 mins ago
Ward Clerk
Winnipeg Regional Health Authority
Virden, MB
The Ward Clerk is directly responsible to the manager for provision of effective clerical functions of a unit.
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Swan River, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Erickson, MB
Completes general group exercise or mobility programs as directed by the therapist, nurse or care team manager.
Added 32 mins ago
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Winnipeg Regional Health Authority
Roblin, MB
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Housekeeping Aide is responsible for performing the following activities according…
Added 32 mins ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - PY2 Psychealth GTU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 32 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Brandon, MB
The Pharmacy Assistant shall be accountable to the location manager and is responsible for performing the technical functions necessary for the general day-to-day operation of the…
Added 32 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Winnipeg Regional Health Authority
Elkhorn, MB
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 32 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
Brandon, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 32 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 32 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Housekeeping Aide is responsible for performing the following activities according…
Added 32 mins ago
Community Mental Health Worker
Winnipeg Regional Health Authority
Dauphin, MB
…their families, and acts as the primary counsellor and/or case manager for all newly referred clients as well as those with long-term service needs. In collaboration and partnership with…
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Swan River, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 32 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Dauphin, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 32 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 32 mins ago
RC
Night Houseman
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
The Night Houseman reports to the Support Services Manager and/or designate and is responsible for the night janitorial and security duties at the community. This role maintains the…
Added 32 mins ago
K
Quality Control Technician
Komatsu
Fort McMurray, AB
- Full-time
Shift: 7x7, 12h shifts rotation of days and nights
Added 32 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…

gategroup

Specialist, Information Control Centre

Dorval, QC, Canada
CAN_QC_Dorval_YUL, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager / Deputy GM / GM Operations

In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

Acts as communication point within unit for internal and external communication with local customers

Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

Provides short-term customer forecasting data where applicable (linked to reservation system)

Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)

Organizes and validates documentation and transfer to billing for processing including wastage

Assists customer services and invoicing on data queries

Actively monitors the customer's systems for aircraft changes prior to departure and initiates and communicates the changes accordingly

Reviews, maintains and follows the airline SLA's

Sustains and maintains legal/compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence program).

Responsible for weekly schedules to ensure targets are met efficiently with the correct shift manning and responsible for training of new employees.

Numeracy and literacy in local language

Education to high-school / A-Level preferred

Experience in extracting information from data and pulling information together

Computer literacy required including Microsoft Office knowledge preferable.

Previous experience of working in a role where strong attention to detail and accuracy was essential.

Demonstrated Competencies to be Successful in the Position:

· Thinking - Information search and analysis, problem resolution skills

· Engaging - understanding others, team leadership, developing people

· Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

· Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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More about this job

Responsibilities

Manage accurate passenger and flight data across customer and company systems, coordinate operational documents and short-term forecasts, and ensure exceptional services and wastage are documented for billing. Monitor aircraft changes, maintain airline service-level agreements and compliance requirements, support customer service and invoicing queries, and oversee weekly schedules and new employee training.

Requirements

High-school or A-Level education is preferred, along with computer literacy and preferably Microsoft Office knowledge. Candidates should be able to extract and consolidate information from data and have experience in a role requiring strong attention to detail and accuracy; numeracy and literacy in the local language are also specified.

Skills

Information Search And Analysis
Problem Resolution
Data Extraction
Data Accuracy
Customer Communication
Customer Service
Team Leadership
Employee Training
Scheduling
Forecasting
Documentation Management
Billing Support
Microsoft Office
Attention To Detail
Performance Improvement
Food Safety And Compliance

Visa sponsorship

Not detected in the job text

Keywords

Information Control Centre
Passenger Data
Flight Data
Customer Communication
Airline Operations
Self-Billing System
Air Vision
ERP System
Microsoft Office
Customer Forecasting
Reservation System
Aircraft Changes
Production Documents
Delivery Notes
Billing
Wastage
Health And Safety
Food Safety
Security
GateOPEX
Shift Scheduling
Staff Training
Data Analysis
Customer Service
Invoicing

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