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Added 1 min ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Laserfiche, escribe or other document repository systems
Added 1 min ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 min ago
TP
Specialist, Ground Transportation
Toronto Pearson International Airport
Toronto, ON
- Full-time
As a Specialist, Ground Transportation, you will:
Added 1 min ago
CI
Spécialiste, entrepôt et bâtiment - Warehouse and Facilities Specialist
Christie Innomed
Saint-Eustache, QC
- Full-time
Based in St-Eustache, the Warehouse and Facilities Specialist is responsible for ensuring the smooth operation of warehouse activities, from receiving goods through to shipping, while also…
Added 1 min ago
V
Financial Services Representative - North Vancouver (8-Month Contract)
Vancity
North Vancouver, BC
- Full-time
…and ensuring smooth, seamless hand-offs when another team or specialist is…
Added 1 min ago
T
IT Governance and Reporting Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $84,480 to $126,720 CAD / year
- Full-time
The IT Governance and Reporting Specialist is responsible for the implementation and optimization of governance and control initiatives in support of the overall Business Technology…
Added 1 min ago
P
Logistics Coordinator - Canada
Priority1
Dollard-Des Ormeaux, QC
- Full-time
…unit based in Montreal. P1-Canada is seeking a Carrier Sales Specialist - Canada to operate with this business unit with an emphasis on inbound and outbound Canadian…
Added 1 min ago
HO
Grid Technology Specialist (Temporary - 12 months)
Hydro Ottawa
Ottawa, ON
- Full-time
The Grid Technology Specialist is responsible for the administration, design, development, implementation, and maintenance of multiple Class A and Class B Operations Smart Grid Technology…
Added 1 min ago
KC
Spécialiste de l'expérience client à bord / On Board Customer Experience Specialist
Keolis Canada
Montreal, QC
- Full-time
Added 17 mins ago
FB
Talent Acquisition Specialist
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
The Talent Acquisition Specialist will report directly to the Sr Manager, Talent Acquisition and will be part of the Talent & Development team. Responsible for the full life-cycle…
Added 17 mins ago
UH
Clinical Nurse Specialist, Cancer Prevention and Interception Clinic
University Health Network
Toronto, ON
- Full-time
The Clinical Nurse Specialist (CNS) will assist in the development of patient pathways, including triage, consent, sample acquisition, return-of-results processes, and downstream…
Added 17 mins ago
C
Legal Operations Specialist
Chemtrade
Toronto, ON
- Other
…managing legal documentation and associated document repository systems, and ensuring the efficient operation of department…
Added 17 mins ago
CM
Senior Regulatory Specialist, AI/ML Projects
Clarius Mobile Health
Toronto, ON
- Temporary
We're seeking an experienced Regulatory Specialist to support our Data Science and Regulatory Affairs teams in defining and executing regulatory strategies for AI/ML-enabled medical…
Added 31 mins ago
F
Learning & Development Specialist, P&C - Fixed-Term
FYidoctors
Calgary, AB
- Full-time
Join our team as a Learning and Development Specialist, People & Culture! In this role, you’ll collaborate with our Learning and Organizational Effectiveness team to source appropriate…
Added 31 mins ago
EI
Business Application Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
Job Title: Data Maintenance Specialist – Business Systems
Added 31 mins ago
S
Staff Security Engineer
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
…agreed coverage and backup support. You will also coordinate specialist support when needed. Routine availability, capacity management and backup operations are shared with service owners;…
Added 31 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 31 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 46 mins ago
AL
AltaGas - Sr. Specialist, AI & Data Governance
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…products, analytics, automation, and AI. We’re looking for a Senior Specialist, AI & Data Governance to help make our data trusted, measurable, and ready for business…
Added 46 mins ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
Added 46 mins ago
B
Mortgage Specialist
BMO
Westmount, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 46 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 46 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 46 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
C
Team Leader
Co-op
Paddockwood, SK
- Full-time
…inventory, and support Asset Protection and Safety Management systems for a store generating $2.2 million in…

gategroup

Specialist, Information Control Centre

Dorval, QC, Canada
CAN_QC_Dorval_YUL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager / Deputy GM / GM Operations

In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

Acts as communication point within unit for internal and external communication with local customers

Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

Provides short-term customer forecasting data where applicable (linked to reservation system)

Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)

Organizes and validates documentation and transfer to billing for processing including wastage

Assists customer services and invoicing on data queries

Actively monitors the customer's systems for aircraft changes prior to departure and initiates and communicates the changes accordingly

Reviews, maintains and follows the airline SLA's

Sustains and maintains legal/compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence program).

Responsible for weekly schedules to ensure targets are met efficiently with the correct shift manning and responsible for training of new employees.

Numeracy and literacy in local language

Education to high-school / A-Level preferred

Experience in extracting information from data and pulling information together

Computer literacy required including Microsoft Office knowledge preferable.

Previous experience of working in a role where strong attention to detail and accuracy was essential.

Demonstrated Competencies to be Successful in the Position:

· Thinking - Information search and analysis, problem resolution skills

· Engaging - understanding others, team leadership, developing people

· Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

· Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

Apply About employer

More about this job

Responsibilities

Manage accurate passenger and flight data across customer and company systems, coordinate operational documents and short-term forecasts, and ensure exceptional services and wastage are documented for billing. Monitor aircraft changes, maintain airline service-level agreements and compliance requirements, support customer service and invoicing queries, and oversee weekly schedules and new employee training.

Requirements

High-school or A-Level education is preferred, along with computer literacy and preferably Microsoft Office knowledge. Candidates should be able to extract and consolidate information from data and have experience in a role requiring strong attention to detail and accuracy; numeracy and literacy in the local language are also specified.

Skills

Information Search And Analysis
Problem Resolution
Data Extraction
Data Accuracy
Customer Communication
Customer Service
Team Leadership
Employee Training
Scheduling
Forecasting
Documentation Management
Billing Support
Microsoft Office
Attention To Detail
Performance Improvement
Food Safety And Compliance

Visa sponsorship

Not detected in the job text

Keywords

Information Control Centre
Passenger Data
Flight Data
Customer Communication
Airline Operations
Self-Billing System
Air Vision
ERP System
Microsoft Office
Customer Forecasting
Reservation System
Aircraft Changes
Production Documents
Delivery Notes
Billing
Wastage
Health And Safety
Food Safety
Security
GateOPEX
Shift Scheduling
Staff Training
Data Analysis
Customer Service
Invoicing

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