Find work in Canada.

607,889 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
W
Senior Group Director, People Operations
Worley
Calgary, AB · Edmonton, AB
- Full-time
…Worley’s Major Projects & Programs group. You will translate business, portfolio and project priorities into integrated workforce, talent and organisational strategies that strengthen…
Added 22 mins ago
MD
Health Policy Assistant Division Director - Health Assistant Division Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Health Policy Assistant Division Director - Health Assistant Division Director
Added 22 mins ago
G
Account Director for SaaS Solution | REMOTE (Ontario)
Gatekeeper
Remote, Canada
- Full-time
- Remote
Following private equity investment from Vista Equity Partners we are scaling rapidly and looking to build out our Account Director team.
Added 51 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
The Director, Child Care Services is accountable for the overall leadership, vision, and management of the unit’s programs and contributes to the long-term planning required to achieve…
Added 51 mins ago
A&
Director - Performance Improvement - Transactions Advisory Group - Canada
Alvarez & Marsal
Toronto, ON
- $135,000 CAD / year
- Full-time
A&M’s Performance Canada, With Offices In Toronto And Montreal, Partners With Corporate And Private Equity Clients To Drive Sustainable Improvements In Operational Performance And Maximize…
Added 1 hour ago
GC
Set and Production Design Expert
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
Workload: Project-based, with assignments offered according to business needs and expert availability.
Added 1 hour ago
K
Director of Retention & Lifecycle
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
…moves fast, and every person here has a massive impact on the…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
SS
Program Coordinator
Summit Search Group
Winnipeg, MB
- $60,000 to $69,000 CAD / year
- Full-time
Reporting to the Director of Services, the Program Coordinator is a senior management role responsible for the oversight of five to seven departments in Winnipeg, spanning residential…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
Added 2 hours ago
CN
Director, Marketing Partnerships Lead – NBA Canada
CAN NBA Canada
Toronto, ON
- Full-time
…best-in-class servicing standards, and fostering collaboration with the Business Development, Marketing, Events, and Merchandising/Licensing teams to deliver integrated…
Added 3 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 3 hours ago
VG
Director, Planning, Procurement & Inventory
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and…
Added 4 hours ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck
Kirkland, QC
- Full-time
Added 6 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…banking centre and advisor channels. Reporting to the Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports…
Added 6 hours ago
H
Manager Financial Planning Capital
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director, Corporate Reporting, the Manager is responsible for contributing to the development, and achievement of, strategy, by…
Added 6 hours ago
DC
Marketing & Communications Director
Decor Cabinets Ltd
Morden, MB
- Full-time
Turn strategy into measurable results. Develop and execute marketing and communications plans aligned with Decor's business priorities. Work across departments to coordinate initiatives,…
Added 6 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…banking centre and advisor channels. Reporting to the Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 7 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
This role will support the Senior Finance Manager and Sr. Director CEX Finance in articulating the finance and business story behind Customer Experience Results.
Added 7 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 7 hours ago
L
Manager, Financial Planning & Analysis | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
FP&A is responsible for planning and managing lululemon's overall financial performance. We are an amazing team of passionate, active and dedicated leaders who are counted on as a key…
Added 8 hours ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver
Added 8 hours ago
J
Director, Product Line Management
Jobgether
Canada
- $170,500 to $272,300 CAD / year
- Full-time
The Director, Product Line Management will lead product strategy, roadmap execution, and lifecycle management for a portfolio of advanced optical networking solutions. This senior…
Added 8 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
…package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a…

Gatekeeper

Account Director for SaaS Solution | REMOTE (Ontario)

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 6, 2026

Original job description

Gatekeeper is the ONLY unified contract & third-party-risk management platform that protects compliance-centric organisations by delivering company-wide control to reduce risk and cost. Powered by our AI engine, AI Services, we embed risk checks, accelerate contracting, and surface savings in one platform - helping lean teams stay compliant, efficient, and audit-ready.

Gatekeeper has consistently achieved significant, profitable growth YoY, with our customer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle.

Following private equity investment from Vista Equity Partners we are scaling rapidly and looking to build out our Account Director team.

Note: This is a fully remote position, open to applicants based in Ontario.

Role Overview

As an Account Director at Gatekeeper, you will be the primary contact and owner of a portfolio of high-value existing accounts, responsible for retaining, growing, and expanding these relationships. This strategic role requires a customer-centric approach to strengthen relationships, drive renewals, identify upsell and cross-sell opportunities, and ensure our customers achieve maximum value from our solutions.

Key Responsibilities

Expansion & Growth: Identify opportunities for upselling and cross-selling additional Gatekeeper solutions by understanding customer needs and aligning our products to their business goals to help drive net revenue retention (NRR).
Account Retention: Build strong, long-lasting relationships with key stakeholders within your accounts, ensuring high customer satisfaction and loyalty to drive renewals to reduce logo churn.
Customer Success & Professional Services Collaboration: Partner with the Customer Success & Professional Services team to ensure smooth onboarding, product adoption, and continued engagement, maximising customer value and product utilisation.
Strategic Account Planning: Develop, collaborate on and execute customised account plans that align with customer goals and Gatekeeper’s growth objectives.
Problem Solving: Act as a trusted advisor to customers, proactively identifying and addressing potential issues, providing solutions, and ensuring positive outcomes.
Domain & Product Expertise: Become a subject matter expert in Gatekeeper’s product offerings and the broader domain of Vendor & Contract Lifecycle Management (VCLM). Leverage this expertise to guide customers in maximising the value of our solutions and to position yourself as a trusted consultant.
Data-Driven Insights: Use data and analytics to monitor account health, and customer usage to help identify growth opportunities. Regularly report on account performance and forecast renewal and expansion revenue.
Customer Advocacy: Serve as a voice of the customer within Gatekeeper, relaying product feedback to the product and development teams to help drive improvements that align with customer needs.

8+ years of experience in a customer-facing, account management, sales or customer success role within mid-market or enterprise SaaS, with a focus on retention, expansion, and account growth.
Customer-Centric Mindset: A deep understanding of customer needs and the ability to develop strategies that drive customer satisfaction, retention, and growth.
Relationship Management: Proven ability to build strong, trusted relationships with senior stakeholders in enterprise organisations.
Commercial Acumen: Strong ability to identify revenue growth opportunities within existing accounts and achieve upsell and cross-sell targets.
Analytical Skills: Comfortable using data and insights to make informed decisions and develop strategies for account growth and retention.
Strategic Thinking: Ability to create and execute account plans that align customer goals with Gatekeeper’s offerings.
Adaptability: Thrives in a fast-paced, ever-evolving environment, with a high degree of ownership and autonomy.

100% remote working: no offices and no commute
Generous paid vacation allowance
Comprehensive benefits package including:
- Private Medical & Dental cover
- GRSP Matching
- Employee Assistance Program
Learning & Development opportunities for lifelong learners
Technology: we provide everything you need to do your best work
Gatekeeper for Good: Match funding to support non-profit organisations in your local community
Gatekeeper retreats

We live by our company vision and values. If these ring true and if you’re a customer-focused professional passionate about growing and retaining high-value accounts, we’d love to hear from you!

Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other’s differences and welcome candidates from all backgrounds.

Apply now to join Gatekeeper in our exciting journey of growth and innovation. Please note, this role is likely to involve some national and international travel.

Apply About employer

More about this job

Responsibilities

The Account Director will manage a portfolio of high-value enterprise accounts to drive retention, expansion, and revenue growth. They will act as a trusted advisor, collaborating with internal teams to ensure product adoption and customer success.

Requirements

Candidates must have 8+ years of experience in customer-facing roles within the SaaS industry, specifically focusing on account management or sales. Strong commercial acumen, strategic planning abilities, and experience managing senior stakeholders are essential for this role.

Skills

Account Management
SaaS
Customer Success
Sales
Relationship Management
Upselling
Cross-selling
Strategic Account Planning
Contract Lifecycle Management
Data Analysis
Revenue Retention
Stakeholder Management
Consultative Selling
Problem Solving
Enterprise Software

Benefits

Private Medical cover
Dental cover
GRSP Matching
Employee Assistance Program
Learning & Development opportunities
Technology equipment provided
Match funding for non-profits
Company retreats
Paid vacation allowance

Remote locations

Ontario, Canada

Remote locations (standardized)

Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Director
Contract Management
Third-party Risk Management
VCLM
Net Revenue Retention
Enterprise
Mid-market
Customer Success
Account Growth
Renewal Management
Upselling
Cross-selling
Data Analytics
Stakeholder Engagement
Remote Work
Vendor Management
Compliance
Professional Services
Strategic Planning

Report this job