Jobs in Canada

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Added 4 months ago
TS
Sr. Software Developer - Hybrid/Secret Cleared
The Source Staffing
ON · Ottawa West, Ontario
- Full-time
Senior Software Developer - Hybrid/Secret Cleared 90-110k
Added 3 months ago
G
Implementation Consultant | REMOTE (Vancouver)
Gatekeeper
Remote, Canada
- Full-time
- Remote
…customer knowledge whilst gaining valuable mentorship from a Senior Solutions…
Added 4 months ago
Geotechnical Engineer - Senior
Talencity Inc.
ON · Mississauga, Ontario
Added 4 months ago
Geotechnical Engineer - Director/Lead
Talencity Inc.
ON · Mississauga, Ontario
…organization, the successful candidate will play a key role in guiding project delivery, supporting operational excellence, and driving the continued growth of the geotechnical…
Added 3 months ago
AM
Sr. Software Engineer – Kernel & Device Drivers (Temp 1 Year Contract)
Advanced Micro Devices, Inc
Markham, ON
- Temporary
AMD is looking for a senior software engineer to join our growing team. As a key contributor you will be part of a leading team to drive and enhance AMD's abilities to deliver the highest…
Added 3 months ago
KI
Intermediate/Senior Mechanical Engineer
Kleinfelder Inc
Edmonton, AB · Calgary, AB
- Full-time
We are looking to hire an Intermediate/Senior Mechanical Engineer who will provide mechanical engineering expertise to our project teams, ensuring that technical excellence, cost, schedule,…
Added 3 months ago
Order Engineering Manager
Trench Group GmbH
Toronto, ON
Reporting to senior Engineering leadership, the Order Engineering Manager is an experienced Electrical Engineer who leads the Order Engineering team responsible for converting won orders…
Added 4 months ago
MW
Product Engineer
Minth Windsor Manufacturing
Windsor, Ontario
- $90,000 CAD / year
- Full-time
The Product Engineer is responsible for the development of new or modifications of existing Sealing/GHM products for the door systems. Utilizing rubber and plastic injection mould,…
Added 3 months ago
WI
Senior Mining Engineer
WSP in Canada
Vancouver, British Columbia
- Full-time
Step into a leadership role where your expertise helps shape the future of responsible resource development. As a Senior Mining Engineer based in Calgary or Vancouver, you will play a…
Added 3 months ago
WI
Senior Mining Engineer
WSP in Canada
Vancouver, British Columbia
- Full-time
Step into a leadership role where your expertise helps shape the future of responsible resource development. As a Senior Mining Engineer based in Calgary or Vancouver, you will play a…
Added 3 months ago
WI
Senior Mining Engineer
WSP in Canada
Calgary, Alberta
- Full-time
Step into a leadership role where your expertise helps shape the future of responsible resource development. As a Senior Mining Engineer based in Calgary or Vancouver, you will play a…
Added 3 months ago
A
Senior ITS/Intelligent Mobility Engineer
Arup
Toronto, Ontario
- Full-time
Arup is seeking a Senior ITS Engineer to join our Intelligent Mobility Systems team. In this role, you will help deliver safe, sustainable, and innovative transportation solutions that…
Added 3 months ago
A
Senior ITS/Intelligent Mobility Engineer
Arup
Calgary, Alberta
- Full-time
Arup is seeking a Senior ITS Engineer to join our Intelligent Mobility Systems team. In this role, you will help deliver safe, sustainable, and innovative transportation solutions that…
Added 3 months ago
A
Senior ITS/Intelligent Mobility Engineer
Arup
Vancouver, British Columbia
- Full-time
Arup is seeking a Senior ITS Engineer to join our Intelligent Mobility Systems team. In this role, you will help deliver safe, sustainable, and innovative transportation solutions that…
Added 3 months ago
A
Senior ITS/Intelligent Mobility Engineer
Arup
Ottawa, Ontario
- Full-time
Arup is seeking a Senior ITS Engineer to join our Intelligent Mobility Systems team. In this role, you will help deliver safe, sustainable, and innovative transportation solutions that…
Added 3 months ago
IP
Senior Process Engineer
IPS-Integrated Project Services
Vaughan, Ontario
- Full-time
Must possess the ability to stoop, kneel, crouch, and crawl as required · Must have access to reliable transportation
Added 3 months ago
HA
Engineer - Mechanical
H.H. Angus & Associates Ltd.
Vancouver, BC
- Full-time
In this role, you’ll work closely with a Senior Manager and experienced team members who bring deep industry knowledge and mentorship. You’ll apply your mechanical engineering expertise and…
Added 3 months ago
T
AI Solutions Engineer
Thales
Ottawa, ON
- Full-time
The AI Solutions Engineer will bridge the gap between traditional mission-critical software engineering and next-generation autonomous decision support in the context of Land C4ISR under…
Added 3 months ago
S
Senior Lead Airfield Electrical Engineer
Stantec
Markham, ON
- Full-time
In the capacity of Senior Lead Airfield Electrical Engineer, you will interface directly with clients and stakeholders to effectively manage project deliverables, with a focus on quality…
Added 3 months ago
PC
Senior Transportation Project Engineer
Parsons Corporation
Ottawa, ON · ON
- Full-time
…huge impact on society? Parsons is now hiring an experienced Senior Transportation Project Engineer with a desire to work on transportation design and construction projects that change the…
Added 2 months ago
Senior Tailings Geotechnical Engineer
Hatch
Mississauga, ON
The Tailings, Mine Waste and Mine Closure (Tailings) Practice group at Hatch is seeking to hire a Senior level, Geotechnical Tailings Engineer to become a practitioner in the field and part…
Added 2 months ago
Senior Tailings Geotechnical Engineer
Hatch
Mississauga, ON · Calgary, AB
The Tailings, Mine Waste and Mine Closure (Tailings) Practice group at Hatch is seeking to hire a Senior level, Geotechnical Tailings Engineer to become a practitioner in the field and part…
Added 2 months ago
Civil/Structural Engineer, Senior, Nuclear
Hatch
Mississauga, ON
Are you looking to take the next step in your career? Hatch is currently seeking a highly motivated Senior Civil/Structural Engineer – Nuclear to join our team in Mississauga/Bowmanville.
Added 2 months ago
Piping Field Coordinator - Energy Construction
Kiewit
Calgary, AB · Edmonton, AB
…completed in a professional and ethical manner. Reporting to a Project Engineer or Project Manager, your main functions will include contract administration, project planning, scheduling,…
Added 2 months ago
Structural Field Coordinator - Energy & Nuclear Construction
Kiewit
Calgary, AB · Edmonton, AB
…completed in a professional and ethical manner. Reporting to a Project Engineer or Project Manager, your main functions will include contract administration, project planning, scheduling,…

Gatekeeper

Implementation Consultant | REMOTE (Vancouver)

Remote, Canada

Remote

Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 3+ years of experience in a customer facing technical role (like Technical Support, IT, Junior Implementation, or similar) supporting SaaS implementations.
Posting language: English
Posted: Aug 6, 2026

Original job description

Gatekeeper is the ONLY unified contract & third-party risk management platform that protects compliance-centric organisations by delivering company-wide control to reduce risk and cost. Powered by our AI engine, AI Services, we embed risk checks, accelerate contracting, and surface savings in one platform - helping lean teams stay compliant, efficient, and audit-ready.

Gatekeeper has achieved consistent, profitable growth year-over-year, serving customers such as Ford, The Telegraph, Autotrader, SumUp, Crocs, and Funding Circle. Following investment from Vista Equity Partners, we’re expanding our global customer facing team and we’re looking for a Solutions Engineer to help shape the next generation of delivery excellence.

Note: This is a fully remote position, open to applicants based in Vancouver

Role Overview

As an Implementation Consultant you will be the consistent day to day technical contact for our customers. Your role is to build trusted relationships ensuring our customers achieve their strategic goals with Gatekeeper.

You will be acting as the trusted expert for handling configuration tasks, managing technical actions, and guiding customers from implementation through their long-term journey for a portfolio of accounts. In the process, you'll build deep product expertise and customer knowledge whilst gaining valuable mentorship from a Senior Solutions Engineer.

You will own the customer's phased implementation, consulting on their business processes translating them into efficient workflows configuring core features to drive immediate usage and meet key goals. Beyond the initial setup, you'll guide them through their full adoption journey, proactively updating their workflows incorporating new AI and automation features and identifying growth opportunities raising expansion leads. Your goal is to maximise value, secure renewals, and transform the way they manage compliance, risk, and supplier relationships, powered by Gatekeeper’s AI-first platform.

Key Responsibilities

Partner with the Senior Solutions Engineer and Account Director to manage a portfolio of established customers, acting as their key technical point of contact.
Take ownership of the full customer journey, guiding them from implementation to long-term success and ensuring phased implementation metrics are met and adopted.
Manage day-to-day technical actions, including configuration requests, workflow configuration updates, user permissions, and data updates.
Help customers translate their business processes into efficient Gatekeeper workflows.
Act as the first line of technical support for your customer portfolio, troubleshooting issues and collaborating with the wider Gatekeeper team to ensure fast, effective resolutions.
Build deep relationships with your portfolio to understand their business processes, strategic goals, and usage requirements.
Be the voice of your customer, championing their needs and suggesting Gatekeeper functionality enhancements.
Proactively monitor customer health and usage, identifying opportunities for optimisation from product releases and raising any engagement or usage risks to the Senior Solutions Engineer.
Track key success metrics such as Time to First Value for your customers inline with the phased implementation approach.
Meticulously document customer configurations and key interactions to ensure transparency across Gatekeeper colleagues.
Identify and surface expansion opportunities based on deep customer knowledge and pass them to the relevant Account Director.
Support the renewal process by preparing data for strategic business reviews, demonstrating long-term value, and highlighting key platform engagement.
Stay curious and up to date with new product releases, best practices and AI advancements.

3+ years of experience in a customer facing technical role (like Technical Support, IT, Junior Implementation, or similar) supporting SaaS implementations.
You have a genuine passion for helping customers succeed and an interest in learning about SaaS customer success models.
Experience in achieving implementation milestones including driving Time to First Value and delivering success criterias.
Analytical minded, love learning new software, configuration management and comfortable helping customers with data mapping and migration.
Genuine interest to explore new AI advancements, a commitment to learning how to leverage AI tools, and are actively seeking how it can evolve your work.
Natural problem-solver with exceptional attention to detail. You're organised and have experience supporting technical projects, tracking time, reporting on progress, and identifying risks.
Clear and professional communication skills (verbal, video, and written) and are comfortable in customer-facing interactions and documenting business processes.
Excited to build a career in customer value, eager to learn from a senior team member, and thrive in a fast-paced, collaborative environment.

Nice to Have

Experience with Vendor Management or Contract Lifecycle Management (CLM) platforms.

- 100% remote working: no offices and no commute
- Generous paid vacation allowance
- Comprehensive benefits package including:
- - Private Medical & Dental cover
  - GRSP Matching
  - Employee Assistance Program
- Learning & Development opportunities for lifelong learners
- Technology: we provide everything you need to do your best work
- Gatekeeper for Good: Match funding to support non-profit organisations in your local community
- Gatekeeper retreats
We live by our company vision and values. If these ring true and if you’re a customer-focused professional passionate about growing and retaining high-value accounts, we’d love to hear from you!

Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other’s differences and welcome candidates from all backgrounds.

Apply now to join Gatekeeper in our exciting journey of growth and innovation. Please note, this role is likely to involve some national and international travel.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Implementation Consultant acts as the primary technical contact for a portfolio of customers, managing their full journey from initial configuration to long-term adoption. They are responsible for translating business processes into efficient workflows, troubleshooting technical issues, and identifying opportunities for product expansion.

Requirements

Candidates must have 3+ years of experience in a customer-facing technical role supporting SaaS implementations. Strong analytical skills, proficiency in data mapping, and a commitment to learning AI-driven tools are essential for this position.

Skills

SaaS implementation
Technical support
Workflow configuration
Data mapping
Data migration
Project management
Problem-solving
Communication skills
Technical documentation
AI tools
Contract lifecycle management
Vendor management
Configuration management

Benefits

Private Medical & Dental cover
GRSP Matching
Employee Assistance Program
Learning & Development opportunities
Technology equipment provided
Match funding for non-profit organizations
Company retreats
Paid vacation allowance

Remote locations

Vancouver, British Columbia, Canada

Remote locations (standardized)

Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation Consultant
Customer Success
AI
LuminIQ
Workflow Automation
Contract Management
Risk Management
Compliance
Data Mapping
Technical Support
Configuration Management
Vendor Management
CLM
Time to First Value
Business Process Optimization
Professional Services
Remote Work

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Work requirements

Jobs in Canada