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Added 10 mins ago
CA
Peer Tutor - Rattler Success Center
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Internship
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 10 mins ago
CA
Graduate Assistant - Student Solutions Hub
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Internship
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 10 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
Added 10 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
Added 10 mins ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 10 mins ago
CC
Service Sales Representative - First Aid and Safety
Cintas Canada
Calgary, AB
- Full-time
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and…
Added 24 mins ago
A
Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
…the future of our Energy business. Serving as the Canadian representative on our Americas Energy leadership team, you will work closely with Energy leaders across the United States and…
Added 40 mins ago
VM
Sales Representative - Summer 2027
Vantage Marketing Canada
Mississauga, ON
- Full-time
Added 54 mins ago
U
Route Trainee - UniFirst Canada
UniFirst
Calgary, AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 1 hour ago
IS
Intermediate Interior Designer, Corporate
iN STUDIO
Toronto, ON
- Full-time
· Industry Participation – Attendance at non-industry related events and ID industry events as a representative of iN Studio
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 1 hour ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 1 hour ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
Added 1 hour ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
Added 1 hour ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Added 1 hour ago
B
Conseiller.ère, Service à la clientèle - Lebeau (temporaire)
Belron
Trois-Rivières, QC · Lebeau - Cap-de-la-Madeleine
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 1 hour ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
We are seeking an Inside Sales Representative to join our team!
Added 1 hour ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
Added 1 hour ago
M
Summer Intern 2027 - Commercial Mortgage
Manulife
Montreal, QC
- Full-time
Added 1 hour ago
M
Summer Intern 2027 - Canadian Real Estate Finance Group
Manulife
Toronto, ON
- Full-time
Added 1 hour ago
M
Summer Intern 2027 - ESG & Sustainable Finance Intern
Manulife
Toronto, ON
- Full-time
Added 1 hour ago
S
Sales Representative
SLB
Calgary, AB
- Full-time
The Sales Development Representative (SDR) is responsible for generating new business opportunities, managing customer relationships, and supporting revenue growth through outbound and…
Added 2 hours ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
…looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to service an…
Added 2 hours ago
SH
Sales Representative & Technical Support
SWS Hemodialysis Care Co.,Ltd
Toronto, ON
- Full-time

Gateway Casinos

Dual Guest Services Supervisor

Woodstock, ON, Canada

Wage: Guest Services Representative $21.92 per hour /Guest Services Supervisor $26.58 · Part-time · Temporary

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Job details

Pay: Wage: Guest Services Representative $21.92 per hour /Guest Services Supervisor $26.58
Job type: Part-time · Temporary
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Type: Contract Part-Time - 6 months

Wage: Guest Services Representative $21.92 per hour /Guest Services Supervisor $26.58

The Gateway to Your Future

You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you.

In this pivotal role as the Dual Guest Services Supervisor, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay. This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Don't miss this chance to put yourself in the center of the action.

We Provide

Full benefits for full-time employees, options for part-time
Retirement savings plan for full and part-time employees
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner.
Manage employee performance through training, coaching, evaluation and mentoring.
A relationship-builder who encourages open communication and collaboration.
Ensure that quality and standards meet expectations on a day-to-day basis.
Handle complaints, room issues, and conflicts graciously.
Customer service skills that exceed guest expectations.

What You Bring

Minimum two years of experience in the guest services and/or hospitality industry preferred
Ability to direct and supervise staff.
A relationship-builder who encourages open communication and collaboration.
Time-management savvy and expert multitasker who thrives in the service industry.
Ability to work flexible hours, evenings, and weekends.
Efficient multitasker who thrives in a fast-paced environment.
Excellent customer service skills, including the ability to be friendly, efficient, polite and patient.
Ability to obtain AGCO License
Currently have or the ability to obtain Smart Serve

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Dual Guest Services Supervisor will mentor and guide a team of representatives to ensure exceptional guest experiences. They are responsible for managing employee performance, handling complaints, and maintaining high service standards.

Requirements

Candidates should have at least two years of experience in the hospitality industry and the ability to supervise staff effectively. Applicants must possess strong multitasking skills and be willing to work flexible hours, including evenings and weekends.

Skills

Staff supervision
Customer service
Mentoring
Coaching
Conflict resolution
Time management
Multitasking
Communication
Collaboration
Performance management
Hospitality management

Benefits

Retirement savings plan
Family and friends discounts on travel
Family and friends discounts on tech
Family and friends discounts on food
Family and friends discounts on beverage
Family and friends discounts on fitness
Development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Supervision
Mentoring
Coaching
Performance Management
Customer Service
Conflict Resolution
Time Management
Multitasking
AGCO License
Smart Serve
Leadership
Team Building
Communication

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