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Gateway Casinos

Security Officer

Sault Ste. Marie, ON, Canada

Starting Wage: $23.43 / hour · Part-time

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Job details

Pay: Starting Wage: $23.43 / hour
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Type: Part-Time (Permanent)

Starting Wage: $23.43 / hour

The Gateway to Your Future

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment where others feel the assuring calm of your presence. Internally, you will protect the company from theft and/or fraud, while delivering a rock-solid commitment to customer service.

At all times, you are aware of the gaming operations and will work under provincial gaming regulations and comply with all applicable laws, policies and procedures. This exciting opportunity at a national company offers you the chance to nourish and grow your career with the promise of an excellent benefits package and competitive salary for full-time employees.

We Provide

Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Maintain a presence on the gaming floor and be able to respond to guest inquiries quickly.
Control access to the facility and particularly to sensitive areas.
Monitor alarm panels and control and issue keys.
Write reports, maintain a daily log and conduct investigations.
Provide First Aid and medical attention as required.

What You Bring

Minimum 6 months experience in a security role.
Proven, high level of customer service.
Detail-orientated and organized nature.
Solid analytical and communication skills, both written and verbal.
Current First Aid/CPR certification.
Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Sensitive in dealing with people and proactive in providing solutions.
Good judgment and understanding of casino operations.
Experience with computers and surveillance equipment.
Benefit from working flexible hours, evenings, and weekends.
Completion of Smart Serve certificate prior to start date
Ability to stand and walk for long periods.
Capacity to physically restrain and secure individuals using prescribed techniques.
Social perceptiveness and good vision to identify people.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Security Officer is responsible for maintaining a secure environment on the gaming floor by monitoring activities, controlling access to sensitive areas, and responding to guest inquiries. They must also conduct investigations, maintain logs, and provide medical assistance when necessary.

Requirements

Candidates must have at least 6 months of security experience and possess current First Aid/CPR certification. Applicants are also required to obtain a Category 2 Gaming Assistant registration and complete a Smart Serve certificate.

Skills

Security operations
Customer service
Surveillance equipment
First Aid
CPR
Report writing
Conflict resolution
Access control
Alarm monitoring
Analytical skills
Communication skills
Detail-oriented
Smart Serve
Physical restraint techniques

Benefits

Retirement savings plan
Family and friends discounts on travel
Family and friends discounts on tech
Family and friends discounts on food
Family and friends discounts on beverage
Family and friends discounts on fitness
Development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security
Casino
Gaming operations
Surveillance
First Aid
CPR
Smart Serve
Access control
Alarm systems
Investigations
Customer service
Risk management
Compliance
Gaming regulations
Safety

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