Customer service representative jobs in Ladner, BC and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
FP
Customer Service Representative/Inside Sales
FASTSIGNS Parker/Castle Rock
Burnaby, BC
- Internship
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 1 month ago
C
Sales & Customer Service Representative
Cognizant
Vancouver, BC
- Full-time
…modern business operations. We are seeking an additional Sales & Customer Service Representative to join our team in Canada. Please note that this role is fully onsite in Vancouver,…
Added 1 month ago
R
Customer Service Associate (Contract)
RONA
Burnaby, BC
- Contract
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 month ago
G&
Service advisor - auto repair
GRANVILLE & AVERY AUTOMOTIVE
Vancouver, BC
- $30 to $45 CAD / hour
- Full-time
- On-site
Added 1 month ago
B
CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Burnaby, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
P
Customer Support Representative
Punt
Vancouver, BC
- Full-time
Punt is an innovative social casino platform on a fast growth trajectory, and we’re looking for a dedicated Customer Support Representative to join our front-line team.
Added 1 month ago
R
Customer Service Associate
RONA
Vancouver, BC
- Full-time
Cashier and customer service experience would be an asset
Added 1 month ago
WC
Customer Service Representative (Inside Sales)
Waste Control Services Inc.
Coquitlam, BC
- Full-time
Must possess a valid Class 5 BC driver’s license
Added 1 month ago
Customer Service Representative
Survitec Group Limited
Delta, BC
Vacancy Title: Customer Service Representative – Sales and Reception
Added 1 month ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 1 month ago
PH
Customer Service Representative, Employee Records and Benefits
Provincial Health Services Authority
Burnaby, BC
- Full-time
…(ERB), and under the work direction of the Team Coordinator, the Customer Service Representative (CSR) provides customer service support to internal and external customers through phone,…
Added 1 month ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Allied Universal is seeking Security Guard Bilingual - Customer Service Representative in Vancouver, British Columbia.
Added 1 month ago
R
Customer Service Associate
RONA
Surrey, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- $55,000 CAD / year
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 2 months ago
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 1 month ago
BB
Customer Service Representative
Busy Bee Gold
Vancouver, BC
- Full-time
The Customer Service Representative at Busy Bee Gold plays an essential role in delivering a welcoming, professional and detail focused customer experience through strong communication…
Added 1 month ago
VH
Customer Service Representative
Vancouver Handyman Services
Burnaby, BC
- Part-time
…well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for…
Added 2 months ago
P
Customer Service Representative - (PT)
Prometric
Vancouver, BC
- $19 CAD / hour
- Part-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor to provide customer service to prospective test takers, end-user clients, and partner…
Added 2 months ago
C
Sr. Client Service Representative
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 2 months ago
PB
Customer Service Representative
Pacific Blue Cross
Burnaby, BC
- Full-time
Under the general supervision of the Team Leader, Customer Experience, the Customer Service Representative, Customer Experience provides inbound and outbound call centre services to…
Added 2 months ago
P
Customer Service Representative - (PT)
Prometric
Vancouver, BC
- $19 CAD / hour
- Part-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor to provide customer service to prospective test takers, end-user clients, and partner…
Added 2 months ago
H
Casual Customer Service Representative
Hertz
Richmond, BC
- $21.51 CAD / hour
- Part-time
Must have the ability to build relationships with customers

Gateway Services Inc

Customer Service Representative

Surrey, BC, Canada

$23 to $26 CAD / hour · Part-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: $23 to $26 CAD / hour
Job type: Part-time
Education: High school diploma
Posting language: English
Posted: Oct 5, 2026

Original job description

Veterinary Route Service Specialist – Gateway Pet Memorial

📍Location: Surrey, BC
💲Compensation: $23.00–$26.00 per hour (DOE)
🕒Schedule: Full-Time
💼 Benefits: Industry-Leading Benefits Package

Before You Apply - What This Role Requires

This is not a desk job and not a traditional driving role.

As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work independently, manage a demanding route, and handle pets in emotionally sensitive situations with precision, professionalism, and care.

This role is physically active, emotionally real, and operationally critical. From the moment a pet is entrusted to you, everything downstream depends on your accuracy, reliability, and judgment.

If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

About Gateway Services

Gateway Services is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time.

Please visit Gateway Services Inc. to learn more about us.

(Don’t worry if you haven’t worked in pet aftercare before - we’ll provide training!)

Job Overview

The Veterinary Route Service Specialist role sits at the very start of the pet aftercare process.

You are the link between Gateway and our veterinary partners, responsible for:

Building and maintaining trusted clinic relationships
Ensuring pets are handled and transported with dignity
Executing pickups and deliveries accurately and on time
Protecting trust through professionalism and attention to detail

This is a relationship-driven role with high accountability, requiring independence, organization, and composure in sensitive environments.

The Veterinary Route Service Specialist role reports to the Care Center Manager.

The Veterinary Route Service Specialist supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. This role requires exceptional accuracy, integrity, and sensitivity.

Key Responsibilities

Review daily routes, load required equipment, and ensure all items are correct before departure
Visit assigned veterinary clinics, maintain strong professional relationships, and follow clinic procedures
Retrieve deceased pets respectfully, often from chest freezers, with awareness of public and clinic environments
Use company technology to scan pets at pickup and delivery; double check names, IDs, and instructions
Accurately document requests and complete all follow through
Interact with pet parents occasionally, with compassion and professionalism
Return to the Care Center to unload pets, place them correctly, and complete scanning and handoff to Operations
Maintain full responsibility for each pet until properly received and documented
Serve as the primary point of contact for clinics, building strong, respectful relationships and addressing questions or concerns promptly
Deliver consistent, compassionate, high quality service while gathering feedback to improve the clinic experience
Complete all route stops accurately and on time; anticipate clinic needs and follow all safety and company policies
Maintain cleanliness and professionalism of vehicle, equipment, and uniform
Support basic account related administrative tasks
Provide clinics with information on available services and commemorative options; distribute approved materials
Identify service opportunities and refer potential leads to Business Development

Role Focus

You are not a salesperson - you are a trusted partner delivering care, accuracy, and dignity at every step.

What We’re Looking For

This role is best suited for someone who:

Is personable, calm, and compassionate
Takes pride in professionalism and personal accountability
Is physically capable of frequent lifting and active workdays
Is highly reliable, organized, and detail-oriented
Builds trust naturally and communicates clearly
Understands that accuracy and consistency are essential
Loves pets and respects the emotional weight of this work

Pet lovers and pet parents often thrive in this role.

Education, Training & Qualifications

High school diploma or GED required
Prior customer service, account management, or route-based experience preferred
Valid driver’s license with a clean driving record
Comfortable using mobile technology and CRM systems
Ability to work early mornings, weekends, or holidays as needed

Working Conditions

Frequent heavy lifting up to 100 lbs and physical activity
Driving in all weather and road conditions
Exposure to emotionally sensitive situations
Independent work with high accountability
Fast-paced, non-desk-based work environment

What You’ll Get

At Gateway, we support our people with meaningful benefits and growth opportunities:

Competitive hourly pay + overtime eligibility
Medical, Dental, and Vision insurance
Company-paid Life, AD&D, and LTD insurance
401(k) with employer match
Tuition assistance (up to $2,000)
Paid holidays and PTO
Career development and internal advancement opportunities
The chance to do work that truly matters

Join Us

If you’re looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we’d love to hear from you.

Apply today and help us serve pet parents with the care and dignity their companions deserve.

Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com

Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov

Monday - Friday; 8AM - 4PM

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Veterinary Route Service Specialist is responsible for building relationships with veterinary clinics and performing respectful, accurate pickups and deliveries of pets. They must manage assigned routes, maintain equipment, and ensure all documentation and scanning procedures are completed with precision.

Requirements

Candidates must have a high school diploma or GED and a valid driver's license with a clean driving record. The role requires the physical ability to lift up to 100 lbs and the capacity to work in emotionally sensitive environments.

Skills

Customer service
Route management
Relationship building
Physical lifting
Attention to detail
Compassion
Professionalism
Mobile technology
CRM systems
Account management
Time management
Safety compliance
Documentation
Communication

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
LTD insurance
401(k) with employer match
Tuition assistance
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Hiring contact email

mlozada@gatewayservicesinc.com

Keywords

Veterinary aftercare
Route service
Logistics
Customer service
Account management
CRM
Mobile technology
Pet care
Transportation
Safety
Documentation
Relationship management
Compassion
Professionalism
Physical labor
E-Verify

Report this job

Hiring at a glance

Advertised starting pay

Where work happens