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Added 4 mins ago
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Business Analytics Manager
OSL Retail Services Inc
Mississauga, ON
- Other
Partner with senior business leaders to identify strategic questions, opportunities, and problems that can be addressed through data and analytics
Added 18 mins ago
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Director, Global Trade Credit
Nutrien
Calgary, AB
- Full-time
…candidate will challenge long-standing practices, introduce more data-driven decision-making, modernize credit processes, and help build a more scalable, efficient, and forward-looking…
Added 18 mins ago
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Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
Evolve ContentIQ architecture, enterprise search, document intelligence, RAG, semantic retrieval, and data integrations.
Added 18 mins ago
XI
Senior Engineering Manager
Xplore Inc.
Markham, ON
- Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a team of software developers as we embark on a company-wide transformation. This is your chance to use…
Added 34 mins ago
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Agentic Engineering Architect
OSEDEA
Montreal, QC
- Full-time
You can lead technical conversations with both senior stakeholders and development teams, explain trade-offs clearly, and build confidence in your recommendations.
Added 48 mins ago
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Bilingual Senior Integration Platform Engineer
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Montreal, QC
- $130,000 to $140,000 CAD / year
- Full-time
We currently have a role as an Bilingual Senior Integration Platform Engineer - AI Modernization with our large consulting client, working for a large modernization project for a public…
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Mechanical Engineer
RBR Ltd.
Ottawa, ON
- $100,000 to $150,000 CAD / year
- Full-time
…deepest trenches to the polar ice caps, capturing essential data on water temperature, salinity, pH, and more. This data empowers researchers in the global fight against climate change, and…
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Sensor Engineer
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Ottawa, ON · Greater Ottawa Metropolitan Area
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Principal Designer, Otherlife
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- Full-time
The Principal Designer is a senior individual contributor who takes on Otherlife’s highest-profile, highest-priority projects. Reporting to Executive Creative Director Nick Ace, you will…
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Senior Full-Stack Java Developer (Front-Office / Capital Markets)
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8+ years of professional software engineering experience, with demonstrable experience as a Full-Stack Developer transitioning into a Forward Deployed Engineer-style, customer-facing…
Added 1 hour ago
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Senior Process Journey Owner
iA Financial Group
Toronto, ON · Montreal, QC
- Full-time
Are you driven by digital transformation and eager to improve the experiences of advisors and clients? As a Senior Process Journey Owner, you will lead the evolution of business processes…
Added 2 hours ago
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Développeur(euse) logiciel senior / Senior Software Developer
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- Full-time
Eaton’s utility digital solutions division has an opening for a Senior Software Developer to join our Embedded Devices Control System team, responsible for developing, maintaining, and…
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Site Reliability Engineer - Application Security
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Toronto, ON
- $130,000 to $150,000 CAD / year
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…including guardrails, access controls, and keeping sensitive data…
Added 2 hours ago
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IT & Innovation Consultant, SR&ED
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Windsor, ON
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Draft clear technical narratives and supporting project descriptions for review by senior team members.
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Senior Accountant, Audit & Accounting
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Toronto, ON
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Test Engineer – MDM & Data Quality
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Toronto, ON
- Full-time
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Waterloo, ON
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
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Data Engineer - Up to $200k CAD + Bonus
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Montreal, QC
- Full-time
We are looking for a Data Engineer / Database Developer (2–5 years’ experience) to join a growing data team. You will be responsible for designing, building, and optimising scalable…
Added 7 hours ago
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Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
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Added 7 hours ago
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Proposal Lead
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Canada
- Full-time
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Director, People & Culture
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AB · Alberta, Canada
- Full-time
…comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture…
Added 7 hours ago
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Intermediate Software Engineer
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Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
Technical Autonomy: Resolves the large majority of technical blockers independently, without routinely escalating to senior engineers.
Added 7 hours ago
A
Software Development Manager, Integration ML Models
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Toronto, ON
- Full-time
Report: You will report to a Senior Software Development Manager in the Architecture, Engineering, and Construction (AEC) Solutions Team.
Added 7 hours ago
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Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
Report: You will report to a Senior Software Development Manager in the Architecture, Engineering, and Construction (AEC) Solutions Team.

Gauthier Business Technologies

Senior IT Specialist

North Vancouver, BC, Canada

$80,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We don’t just fix issues - we build systems that prevent them. Gauthier Business Technologies is a process-driven, modern MSP delivering fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology alignment. This is not a help-desk seat; it’s for someone ready to own complex work across our client base and raise the technical standard of the team.

This role suits someone who works well independently, takes pride in quality, and would rather build systems than fight fires.

What You’ll Do

Projects

Scope, plan, and deliver client IT projects end to end - cloud migrations, server and network refreshes, new-site builds, and security rollouts
Produce project documentation, runbooks, and as-builts; coordinate schedules and client communication
Partner with the Service Manager on resourcing and timelines

Networking

Design, implement, and maintain client network infrastructure - firewalls, VLANs, VPNs, routing and switching, and Wi-Fi
Work hands-on across enterprise networking platforms, coordinating structured cabling where needed
Troubleshoot complex connectivity and performance issues across sites

Support Escalation

Act as the senior escalation point for Tier 2/3 incidents, owning complex issues through full resolution
Diagnose across Microsoft 365, cloud, Windows, networking, and mobile environments
Maintain accurate, audit-ready documentation in our PSA and IT documentation systems

Mentoring & Process Development

Mentor and develop junior technicians, sharing knowledge and raising the technical bar
Develop and document SOPs, standards, and best practices, and drive continuous improvement
Identify and apply AI and automation to improve service delivery, documentation, and efficiency
Reduce recurring incidents through root-cause analysis and process fixes

Technology Alignment

Conduct alignment reviews of client environments against internal standards, identifying gaps and risks
Track lifecycle and roadmap needs, surfacing remediation and upgrade opportunities
Contribute technical input to QBRs and client technology planning

What You Bring

Core experience

5+ years in IT, MSP experience strongly preferred, with a mix of support, project, and infrastructure work
Proven ability to independently own complex technical issues and deliver projects
Strong client-facing experience in professional environments

Technical expertise

Microsoft 365, cloud, and Windows administration
Networking design and implementation: firewalls, VPNs, LAN/WAN, VLANs, routing and switching, and Wi-Fi
Modern endpoint management and identity/access administration
Experience with PSA and RMM platforms
Backup and BCDR administration - verification, testing, and restores
Mobile device support (iOS and Android)

Bonus points for

Experience applying AI tools to IT work - automation, scripting, documentation, and troubleshooting
Scripting and automation (PowerShell or similar)
Endpoint security, conditional access, and data loss prevention
Project management experience or certification; ITIL familiarity

Professional skills

Strong troubleshooting and root-cause analysis; organized project execution; clear communication with non-technical users; calm under pressure; detail-oriented and process-driven

Why Join Gauthier Business Technologies

A structured, process-driven MSP - not constant firefighting
Clear expectations, accountability, and systems that support your success
A team that values doing things the right way, not just the fast way
Opportunity to mentor others and influence technical standards
Ongoing investment in training, certifications, and professional growth

Compensation And Benefits

$80,000–$95,000 CAD per year, based on experience and demonstrated capability
Performance-based growth aligned with skill development and contribution
Extended health and dental benefits
Paid certifications and technical training
Three weeks vacation plus paid sick leave (BC employment standards)
Mileage reimbursement for onsite client travel
Company-provided laptop and tools

Success in This Role Looks Like

Client projects delivered on time and to standard
Complex escalations resolved efficiently and effectively
Client networks and environments aligned to internal standards
Junior technicians leveling up through mentorship
Stronger systems, documentation, and operational standards

Requirements

Valid Class 5 BC Driver’s License and reliable transportation (regular onsite client work)
Willingness to participate in a shared after-hours / on-call rotation
Legally authorized to work in Canada

Hiring Process

Initial screening call
Technical interview
Final interview and culture-fit discussion
Reference checks

If you want a role where you can take ownership, deliver projects, and raise the technical standard of a team focused on quality and continuous improvement, we encourage you to apply.

Gauthier Business Technologies

gauthiertech.com
+1 604.424.9590

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More about this job

Responsibilities

Deliver client IT projects from planning through completion, including cloud migrations, infrastructure refreshes, network deployments, and security rollouts. Resolve complex escalations, maintain client environments and documentation, mentor junior technicians, improve processes, and advise clients on technology alignment and lifecycle needs.

Requirements

Requires at least five years of IT experience, preferably in an MSP, with demonstrated ability to independently resolve complex technical issues and deliver projects. Candidates should have broad Microsoft, cloud, Windows, networking, endpoint, backup, and mobile support experience, strong client communication skills, a valid Class 5 BC driver's license, reliable transportation, and willingness to join an on-call rotation.

Skills

Microsoft 365 Administration
Cloud Administration
Windows Administration
Network Design and Implementation
Firewall Configuration
VPNs
Routing and Switching
Wi-Fi
Endpoint Management
Identity and Access Administration
Backup and Disaster Recovery
Mobile Device Support
Project Delivery
Root-Cause Analysis
Mentoring
PowerShell Automation

Benefits

Extended Health Benefits
Dental Benefits
Paid Certifications
Technical Training
Three Weeks of Vacation
Paid Sick Leave
Mileage Reimbursement
Company-Provided Laptop and Tools

Visa sponsorship

Not detected in the job text

Keywords

Managed Service Provider
Microsoft 365
Cloud Migrations
Windows Administration
Firewalls
VLANs
VPNs
LAN/WAN
Routing and Switching
Wi-Fi
Enterprise Networking
Endpoint Management
Identity and Access Management
PSA Platforms
RMM Platforms
Backup and Disaster Recovery
iOS
Android
PowerShell
Scripting and Automation
Endpoint Security
Conditional Access
Data Loss Prevention
ITIL
Project Management
Root-Cause Analysis
Standard Operating Procedures
Runbooks
QBRs
AI Tools

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