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Added 9 mins ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
Drive business development by architecting and developing proposals and SOWs with the support of a Senior Manager
Added 9 mins ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…
Added 9 mins ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Operations Manager (Construction) based in Canada.
Added 9 mins ago
W
Senior Piping Designer
Worley
Sarnia, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 9 mins ago
FH
Lead, Health Informatics
Fraser Health
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- Full-time
…effective use of information and digital solutions to improve care…
Added 24 mins ago
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Added 24 mins ago
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RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 24 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 24 mins ago
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RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 24 mins ago
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RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 24 mins ago
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RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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Added 24 mins ago
SC
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- Full-time
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RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
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Added 24 mins ago
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RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
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- Internship
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Added 24 mins ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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RQ00833 – Program Manager – Senior
S M Software Solutions Inc
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29954-RFR-DTS-071 – Project Manager
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- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
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29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
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29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
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- Full-time
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Added 1 hour ago
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Senior Manager, Cloud & AI Security
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As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 1 hour ago
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Manager, Purchasing
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Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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- Full-time
Reporting functionally to the Supply Chain Director, the Supply Chain Manager is responsible for managing and coordinating integrated supply chain activities from planning through execution…
Added 1 hour ago
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Human Resources Business Partner - People Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…Business Partner and western zone Employee and Labour Relations manager the HRBP provides strategic human resources leadership and consultation to an assigned group of senior leaders and…
Added 1 hour ago
NS
Occupational Therapy Assistant - Rehabilitation & Supportive Care
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Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…

Gauthier Business Technologies

Senior IT Specialist

North Vancouver, BC, V7J 2C1, Canada

$80,000 to $95,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

We don’t just fix issues - we build systems that prevent them. Gauthier Business Technologies is a process-driven, modern MSP delivering fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology alignment. This is not a help-desk seat; it’s for someone ready to own complex work across our client base and raise the technical standard of the team.

This role suits someone who works well independently, takes pride in quality, and would rather build systems than fight fires.

What You’ll Do

Projects

Scope, plan, and deliver client IT projects end to end - cloud migrations, server and network refreshes, new-site builds, and security rollouts
Produce project documentation, runbooks, and as-builts; coordinate schedules and client communication
Partner with the Service Manager on resourcing and timelines

Networking

Design, implement, and maintain client network infrastructure - firewalls, VLANs, VPNs, routing and switching, and Wi-Fi
Work hands-on across enterprise networking platforms, coordinating structured cabling where needed
Troubleshoot complex connectivity and performance issues across sites

Support Escalation

Act as the senior escalation point for Tier 2/3 incidents, owning complex issues through full resolution
Diagnose across Microsoft 365, cloud, Windows, networking, and mobile environments
Maintain accurate, audit-ready documentation in our PSA and IT documentation systems

Mentoring & Process Development

Mentor and develop junior technicians, sharing knowledge and raising the technical bar
Develop and document SOPs, standards, and best practices, and drive continuous improvement
Identify and apply AI and automation to improve service delivery, documentation, and efficiency
Reduce recurring incidents through root-cause analysis and process fixes

Technology Alignment

Conduct alignment reviews of client environments against internal standards, identifying gaps and risks
Track lifecycle and roadmap needs, surfacing remediation and upgrade opportunities
Contribute technical input to QBRs and client technology planning

What You Bring

Core experience

5+ years in IT, MSP experience strongly preferred, with a mix of support, project, and infrastructure work
Proven ability to independently own complex technical issues and deliver projects
Strong client-facing experience in professional environments

Technical expertise

Microsoft 365, cloud, and Windows administration
Networking design and implementation: firewalls, VPNs, LAN/WAN, VLANs, routing and switching, and Wi-Fi
Modern endpoint management and identity/access administration
Experience with PSA and RMM platforms
Backup and BCDR administration - verification, testing, and restores
Mobile device support (iOS and Android)

Bonus points for

Experience applying AI tools to IT work - automation, scripting, documentation, and troubleshooting
Scripting and automation (PowerShell or similar)
Endpoint security, conditional access, and data loss prevention
Project management experience or certification; ITIL familiarity

Professional skills

Strong troubleshooting and root-cause analysis; organized project execution; clear communication with non-technical users; calm under pressure; detail-oriented and process-driven

Why Join Gauthier Business Technologies

A structured, process-driven MSP - not constant firefighting
Clear expectations, accountability, and systems that support your success
A team that values doing things the right way, not just the fast way
Opportunity to mentor others and influence technical standards
Ongoing investment in training, certifications, and professional growth

Compensation and Benefits

$80,000–$95,000 CAD per year, based on experience and demonstrated capability
Performance-based growth aligned with skill development and contribution
Extended health and dental benefits
Paid certifications and technical training
Three weeks vacation plus paid sick leave (BC employment standards)
Mileage reimbursement for onsite client travel
Company-provided laptop and tools

Success in This Role Looks Like

Client projects delivered on time and to standard
Complex escalations resolved efficiently and effectively
Client networks and environments aligned to internal standards
Junior technicians leveling up through mentorship
Stronger systems, documentation, and operational standards

Requirements

Valid Class 5 BC Driver’s License and reliable transportation (regular onsite client work)
Willingness to participate in a shared after-hours / on-call rotation
Legally authorized to work in Canada

Hiring Process

Initial screening call · Technical interview · Final interview and culture-fit discussion · Reference checks

If you want a role where you can take ownership, deliver projects, and raise the technical standard of a team focused on quality and continuous improvement, we encourage you to apply.

Gauthier Business Technologies · gauthiertech.com

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More about this job

Responsibilities

The Senior IT Specialist will lead the end-to-end delivery of client IT projects, including cloud migrations and network infrastructure refreshes. They will also serve as a senior escalation point for complex technical issues while mentoring junior staff and developing standardized operational processes.

Requirements

Candidates must have 5+ years of IT experience, preferably in an MSP environment, with strong expertise in Microsoft 365, networking, and cloud administration. A valid Class 5 BC Driver’s License and reliable transportation are required for regular onsite client work.

Skills

Microsoft 365
Networking design
Firewalls
VPN
LAN/WAN
VLANs
Routing and switching
Wi-Fi
Endpoint management
PSA platforms
RMM platforms
Backup and BCDR
PowerShell
Root-cause analysis
Project management
ITIL

Benefits

Extended health benefits
Dental benefits
Paid certifications
Technical training
Three weeks vacation
Paid sick leave
Mileage reimbursement
Company-provided laptop and tools

Visa sponsorship

Not detected in the job text

Keywords

MSP
Microsoft 365
Cloud migration
Networking
Firewalls
VLANs
VPN
Routing
Switching
Wi-Fi
PSA
RMM
BCDR
PowerShell
Automation
Scripting
Endpoint security
ITIL
Project management
Infrastructure
Windows administration
Identity management
Access administration
Root-cause analysis
SOPs
QBRs
Technical alignment
Mentorship
System architecture
Security rollouts

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