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Added 1 min ago
BS
Senior Enterprise security Engineer
BULLTECH SOLUTIONS LTD
Toronto, ON
- Full-time
Cybersecurity Strategy Governance: Develop long-term cybersecurity strategy and investment roadmap. Partner with Technology, Risk, Compliance, Audit, and Business stakeholders to manage…
Added 1 min ago
MB
Regional Partner
Matched Beyond Labels
Canada
- Other
Join Matched Beyond Labels as a Regional Partner!!
Added 1 min ago
RH
Human Resources Manager
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Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
Partner with managers on workforce planning, succession planning, and talent development.
Added 1 min ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
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- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 2 mins ago
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Sales & Service Lead (Full-Time) - Carrefour Laval
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- Full-time
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Added 17 mins ago
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Telecommunications Payload System Engineer
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- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Telecommunications Payload System Engineer based in…
Added 17 mins ago
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Senior Orbit Dynamics & Mission Analysis Engineer
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Store Cleaner
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- Part-time
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Added 17 mins ago
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Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
…the security roadmap, establish standards and guardrails, and partner with technology and business teams to embed security into how cloud and AI solutions are designed, deployed and…
Added 17 mins ago
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Manager, Purchasing
Worley
Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 17 mins ago
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Manager, Supply Chain
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- Full-time
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Added 17 mins ago
M
Software Engineer II
Microsoft
Vancouver, BC
- Full-time
Added 17 mins ago
M
Senior Software Engineer
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Drive alignment with partner teams on dependencies, shared components, APIs, architecture, security requirements, and engineering patterns needed to deliver end-to-end customer experiences.
Added 17 mins ago
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Digital Producer - Netflix Animation Studios
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barista - Store# 04619, MILLRISE CENTRE
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…everyone is welcome, and we value the unique experiences that each partner brings to our…
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barista - Store# 66525, 1025 Talbot Street
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Added 17 mins ago
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Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
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Resolve all customer service issues and partner with selling management on any issues outside of guidelines
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Beauty Advisor - Clean Beauty
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Added 31 mins ago
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Human Resources Business Partner - People Services
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Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Reporting to the Western Zone People Services Director and working closely with the Senior Human Resources Business Partner and western zone Employee and Labour Relations manager the HRBP…
Added 31 mins ago
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CNC Machine Operator - Precision Equipment
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Gauthier Business Technologies

Senior IT Specialist

North Vancouver, BC, V7J 2C1, Canada

$80,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

We don’t just fix issues - we build systems that prevent them. Gauthier Business Technologies is a process-driven, modern MSP delivering fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology alignment. This is not a help-desk seat; it’s for someone ready to own complex work across our client base and raise the technical standard of the team.

This role suits someone who works well independently, takes pride in quality, and would rather build systems than fight fires.

What You’ll Do

Projects

Scope, plan, and deliver client IT projects end to end - cloud migrations, server and network refreshes, new-site builds, and security rollouts
Produce project documentation, runbooks, and as-builts; coordinate schedules and client communication
Partner with the Service Manager on resourcing and timelines

Networking

Design, implement, and maintain client network infrastructure - firewalls, VLANs, VPNs, routing and switching, and Wi-Fi
Work hands-on across enterprise networking platforms, coordinating structured cabling where needed
Troubleshoot complex connectivity and performance issues across sites

Support Escalation

Act as the senior escalation point for Tier 2/3 incidents, owning complex issues through full resolution
Diagnose across Microsoft 365, cloud, Windows, networking, and mobile environments
Maintain accurate, audit-ready documentation in our PSA and IT documentation systems

Mentoring & Process Development

Mentor and develop junior technicians, sharing knowledge and raising the technical bar
Develop and document SOPs, standards, and best practices, and drive continuous improvement
Identify and apply AI and automation to improve service delivery, documentation, and efficiency
Reduce recurring incidents through root-cause analysis and process fixes

Technology Alignment

Conduct alignment reviews of client environments against internal standards, identifying gaps and risks
Track lifecycle and roadmap needs, surfacing remediation and upgrade opportunities
Contribute technical input to QBRs and client technology planning

What You Bring

Core experience

5+ years in IT, MSP experience strongly preferred, with a mix of support, project, and infrastructure work
Proven ability to independently own complex technical issues and deliver projects
Strong client-facing experience in professional environments

Technical expertise

Microsoft 365, cloud, and Windows administration
Networking design and implementation: firewalls, VPNs, LAN/WAN, VLANs, routing and switching, and Wi-Fi
Modern endpoint management and identity/access administration
Experience with PSA and RMM platforms
Backup and BCDR administration - verification, testing, and restores
Mobile device support (iOS and Android)

Bonus points for

Experience applying AI tools to IT work - automation, scripting, documentation, and troubleshooting
Scripting and automation (PowerShell or similar)
Endpoint security, conditional access, and data loss prevention
Project management experience or certification; ITIL familiarity

Professional skills

Strong troubleshooting and root-cause analysis; organized project execution; clear communication with non-technical users; calm under pressure; detail-oriented and process-driven

Why Join Gauthier Business Technologies

A structured, process-driven MSP - not constant firefighting
Clear expectations, accountability, and systems that support your success
A team that values doing things the right way, not just the fast way
Opportunity to mentor others and influence technical standards
Ongoing investment in training, certifications, and professional growth

Compensation and Benefits

$80,000–$95,000 CAD per year, based on experience and demonstrated capability
Performance-based growth aligned with skill development and contribution
Extended health and dental benefits
Paid certifications and technical training
Three weeks vacation plus paid sick leave (BC employment standards)
Mileage reimbursement for onsite client travel
Company-provided laptop and tools

Success in This Role Looks Like

Client projects delivered on time and to standard
Complex escalations resolved efficiently and effectively
Client networks and environments aligned to internal standards
Junior technicians leveling up through mentorship
Stronger systems, documentation, and operational standards

Requirements

Valid Class 5 BC Driver’s License and reliable transportation (regular onsite client work)
Willingness to participate in a shared after-hours / on-call rotation
Legally authorized to work in Canada

Hiring Process

Initial screening call · Technical interview · Final interview and culture-fit discussion · Reference checks

If you want a role where you can take ownership, deliver projects, and raise the technical standard of a team focused on quality and continuous improvement, we encourage you to apply.

Gauthier Business Technologies · gauthiertech.com

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More about this job

Responsibilities

The Senior IT Specialist will lead the end-to-end delivery of client IT projects, including cloud migrations and network infrastructure refreshes. They will also serve as a senior escalation point for complex technical issues while mentoring junior staff and developing standardized operational processes.

Requirements

Candidates must have 5+ years of IT experience, preferably in an MSP environment, with strong expertise in Microsoft 365, networking, and cloud administration. A valid Class 5 BC Driver’s License and reliable transportation are required for regular onsite client work.

Skills

Microsoft 365
Networking design
Firewalls
VPN
LAN/WAN
VLANs
Routing and switching
Wi-Fi
Endpoint management
PSA platforms
RMM platforms
Backup and BCDR
PowerShell
Root-cause analysis
Project management
ITIL

Benefits

Extended health benefits
Dental benefits
Paid certifications
Technical training
Three weeks vacation
Paid sick leave
Mileage reimbursement
Company-provided laptop and tools

Visa sponsorship

Not detected in the job text

Keywords

MSP
Microsoft 365
Cloud migration
Networking
Firewalls
VLANs
VPN
Routing
Switching
Wi-Fi
PSA
RMM
BCDR
PowerShell
Automation
Scripting
Endpoint security
ITIL
Project management
Infrastructure
Windows administration
Identity management
Access administration
Root-cause analysis
SOPs
QBRs
Technical alignment
Mentorship
System architecture
Security rollouts

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