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Added 11 mins ago
CF
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
- Full-time
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 11 mins ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
…AI Service, Workforce Management (WFM), Training & Quality, Data & Reporting, and Operational Excellence - under a cohesive, technology-driven operating model. Accountable for translating…
Added 11 mins ago
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 11 mins ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
Reporting to the KCNI Operations Manager, the full-time, contract (12 months) Solution Architect leads the cloud and solution architecture for the IYS data platform. Built on Google Cloud…
Added 26 mins ago
TE
Customer Service Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Triple Eight Transport Inc. is seeking a results-driven Customer Service Manager to lead the Customer Service and Account Management teams, strengthen customer relationships, and drive…
Added 26 mins ago
TE
Account Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $70,000 to $80,000 CAD / year
Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery…
Added 26 mins ago
NC
Shift Scheduling Specialist
NAV CANADA
Winnipeg, MB · Toronto, ON
- Full-time
…Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for preparing, adapting, establishing and maintaining critical…
Added 57 mins ago
T
Director Enterprise Applications, Data
TEEMA
Vancouver, BC
- $160,000 to $215,000 CAD / year
- Full-time
You’ll build and lead the firm’s enterprise application, data and integration capabilities. A key part of the mandate is transforming how the development team works through AI-assisted…
Added 57 mins ago
D
Manager, Finance Data and Systems - Operate
Deloitte
Toronto, ON
- Full-time
We are seeking a Manager, Finance Data and Systems to support the delivery and evolution of enterprise financial reporting, business intelligence, and data solutions. This role will work at…
Added 1 hour ago
AI
Full Stack Developer
Alberta iGaming Corporation (AiGC)
AB · Edmonton, AB
- Full-time
…underpin Alberta's regulated iGaming market. Reporting to the Manager, Data Platforms, this position is responsible for end-to-end application development, from requirements gathering and…
Added 1 hour ago
B|
Gestionnaire des opérations | Operations Manager
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
Added 1 hour ago
B
Gestionnaire des opérations | Operations Manager
Bloom
Montreal, QC
- Full-time
Added 1 hour ago
A
SOC Manager (Secret Cleared)
Accenture
Ottawa, ON
- Full-time
…with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems,…
Added 1 hour ago
FI
Project Control Officer - Treasury, Liquidity Cash Management
FP Inc.
Toronto, ON
- Contract
…actions, and escalate items requiring attention to the Project Manager or…
Added 2 hours ago
TI
Project Control Officer
TekStaff IT Solutions
Toronto, ON
- Contract
…actions, and escalate items requiring attention to the Project Manager or…
Added 2 hours ago
WU
Associate Director, Identity and Access Management
Western University
London, ON
- Full-time
…oversight of IAM strategy, architecture, governance, and service delivery, ensuring that identity services support the University's academic, research, administrative, and security…
Added 2 hours ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role,…
Added 2 hours ago
TH
Senior Laboratory Technologist -CVH Microbiology
Trillium Health Partners
ON · ON, Canada
- Full-time
Role Level: Allied Technical 10.7 ($47.04hr-$ 59.29hr)
Added 2 hours ago
V
Project Manager
VitalHub
Toronto, ON
- Full-time
Support the Senior Project Manager to ensure effective preparation and presentation of project financial data within the NetSuite program and Ruddr platform. Making sure planned hours and…
Added 2 hours ago
A
eDiscovery Client Services Manager
Array
Canada HQ
- Full-time
The eDiscovery Client Services Manager (ECSM) is a hands-on, client-facing role responsible for managing matters throughout the full Electronic Discovery Reference Model (EDRM) lifecycle.…
Added 2 hours ago
PI
Project Technologist
Pinchin in Canada
Mississauga, ON · Oshawa, ON · Toronto, ON
- Full-time
…compliance. This role works closely with Project Managers and senior technical staff to deliver Phase I and Phase II Environmental Site Assessments (ESAs), Excess Soil planning documents,…
Added 3 hours ago
M
Business Analyst III
Moneris
Toronto, ON
- Full-time
Facilitate end-to-end collaboration across product and platform owners to ensure solution design and delivery approach is understood and achieve agreement between business and technical…
Added 3 hours ago
Application Specialist - Power & Drives
Spartan Controls Ltd.
Calgary, AB
…panels, and industrial AC motors. Compare viable approaches for technical suitability, value, cost and…
Added 4 hours ago
S
Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We seek a hands-on Engineering Manager to lead ContentIQ's development, quality, delivery, and operation. You'll mentor engineers while actively coding, making architectural decisions, and…
Added 4 hours ago
XI
Senior Engineering Manager
Xplore Inc.
Markham, ON
- Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a team of software developers as we embark on a company-wide transformation. This is your chance to use…

Gauthier Business Technologies

Senior IT Specialist

North Vancouver, BC, V7J 2C1, Canada

$80,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

We don’t just fix issues - we build systems that prevent them. Gauthier Business Technologies is a process-driven, modern MSP delivering fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology alignment. This is not a help-desk seat; it’s for someone ready to own complex work across our client base and raise the technical standard of the team.

This role suits someone who works well independently, takes pride in quality, and would rather build systems than fight fires.

What You’ll Do

Projects

Scope, plan, and deliver client IT projects end to end - cloud migrations, server and network refreshes, new-site builds, and security rollouts
Produce project documentation, runbooks, and as-builts; coordinate schedules and client communication
Partner with the Service Manager on resourcing and timelines

Networking

Design, implement, and maintain client network infrastructure - firewalls, VLANs, VPNs, routing and switching, and Wi-Fi
Work hands-on across enterprise networking platforms, coordinating structured cabling where needed
Troubleshoot complex connectivity and performance issues across sites

Support Escalation

Act as the senior escalation point for Tier 2/3 incidents, owning complex issues through full resolution
Diagnose across Microsoft 365, cloud, Windows, networking, and mobile environments
Maintain accurate, audit-ready documentation in our PSA and IT documentation systems

Mentoring & Process Development

Mentor and develop junior technicians, sharing knowledge and raising the technical bar
Develop and document SOPs, standards, and best practices, and drive continuous improvement
Identify and apply AI and automation to improve service delivery, documentation, and efficiency
Reduce recurring incidents through root-cause analysis and process fixes

Technology Alignment

Conduct alignment reviews of client environments against internal standards, identifying gaps and risks
Track lifecycle and roadmap needs, surfacing remediation and upgrade opportunities
Contribute technical input to QBRs and client technology planning

What You Bring

Core experience

5+ years in IT, MSP experience strongly preferred, with a mix of support, project, and infrastructure work
Proven ability to independently own complex technical issues and deliver projects
Strong client-facing experience in professional environments

Technical expertise

Microsoft 365, cloud, and Windows administration
Networking design and implementation: firewalls, VPNs, LAN/WAN, VLANs, routing and switching, and Wi-Fi
Modern endpoint management and identity/access administration
Experience with PSA and RMM platforms
Backup and BCDR administration - verification, testing, and restores
Mobile device support (iOS and Android)

Bonus points for

Experience applying AI tools to IT work - automation, scripting, documentation, and troubleshooting
Scripting and automation (PowerShell or similar)
Endpoint security, conditional access, and data loss prevention
Project management experience or certification; ITIL familiarity

Professional skills

Strong troubleshooting and root-cause analysis; organized project execution; clear communication with non-technical users; calm under pressure; detail-oriented and process-driven

Why Join Gauthier Business Technologies

A structured, process-driven MSP - not constant firefighting
Clear expectations, accountability, and systems that support your success
A team that values doing things the right way, not just the fast way
Opportunity to mentor others and influence technical standards
Ongoing investment in training, certifications, and professional growth

Compensation and Benefits

$80,000–$95,000 CAD per year, based on experience and demonstrated capability
Performance-based growth aligned with skill development and contribution
Extended health and dental benefits
Paid certifications and technical training
Three weeks vacation plus paid sick leave (BC employment standards)
Mileage reimbursement for onsite client travel
Company-provided laptop and tools

Success in This Role Looks Like

Client projects delivered on time and to standard
Complex escalations resolved efficiently and effectively
Client networks and environments aligned to internal standards
Junior technicians leveling up through mentorship
Stronger systems, documentation, and operational standards

Requirements

Valid Class 5 BC Driver’s License and reliable transportation (regular onsite client work)
Willingness to participate in a shared after-hours / on-call rotation
Legally authorized to work in Canada

Hiring Process

Initial screening call · Technical interview · Final interview and culture-fit discussion · Reference checks

If you want a role where you can take ownership, deliver projects, and raise the technical standard of a team focused on quality and continuous improvement, we encourage you to apply.

Gauthier Business Technologies · gauthiertech.com

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More about this job

Responsibilities

The Senior IT Specialist will lead the end-to-end delivery of client IT projects, including cloud migrations and network infrastructure refreshes. They will also serve as a senior escalation point for complex technical issues while mentoring junior staff and developing standardized operational processes.

Requirements

Candidates must have 5+ years of IT experience, preferably in an MSP environment, with strong expertise in Microsoft 365, networking, and cloud administration. A valid Class 5 BC Driver’s License and reliable transportation are required for regular onsite client work.

Skills

Microsoft 365
Networking design
Firewalls
VPN
LAN/WAN
VLANs
Routing and switching
Wi-Fi
Endpoint management
PSA platforms
RMM platforms
Backup and BCDR
PowerShell
Root-cause analysis
Project management
ITIL

Benefits

Extended health benefits
Dental benefits
Paid certifications
Technical training
Three weeks vacation
Paid sick leave
Mileage reimbursement
Company-provided laptop and tools

Visa sponsorship

Not detected in the job text

Keywords

MSP
Microsoft 365
Cloud migration
Networking
Firewalls
VLANs
VPN
Routing
Switching
Wi-Fi
PSA
RMM
BCDR
PowerShell
Automation
Scripting
Endpoint security
ITIL
Project management
Infrastructure
Windows administration
Identity management
Access administration
Root-cause analysis
SOPs
QBRs
Technical alignment
Mentorship
System architecture
Security rollouts

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