Closed listing
Truck Dispatcher
- Stoney Creek, NB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Role Description This is a full-time, on-site Truck Dispatcher role based in Stoney Creek, ON. The Truck Dispatcher is responsible for coordinating daily truck routes, assigning loads, and communicating with drivers to ensure timely pick-ups and deliveries. Responsibilities include monitoring driver locations, updating schedules, and resolving issues such as delays, breakdowns, or route changes. The role involves maintaining accurate records in dispatch systems, confirming load details with customers, and providing updates on shipment status. The Truck Dispatcher will also collaborate with operations and logistics teams to optimize routes, manage driver hours, and support compliance with safety and regulatory requirements.
Qualifications
- Experience in truck dispatching, transportation, or logistics operations, with the ability to coordinate routes and assign loads effectively.
- Strong communication and customer service skills to interact with drivers, clients, and internal teams in a clear and professional manner.
- Proficiency with dispatch software, GPS tracking tools, and basic computer applications (e.g., spreadsheets, email, data entry).
- Ability to multitask, prioritize, and make decisions quickly in a fast-paced environment while maintaining attention to detail.
- Knowledge of highway regulations, driver hours-of-service rules, and general transportation safety practices is an asset.
- Strong problem-solving skills, including the ability to handle unexpected delays, route changes, and scheduling conflicts.
- Previous experience in trucking or freight brokerage is preferred; formal training or education in logistics or transportation is an advantage.
- Willingness to work flexible hours as needed to support operational demands and ensure coverage for dispatch activities.
More about this job
Responsibilities
Coordinate truck routes, assign loads, communicate with drivers, and monitor shipments to support timely pickups and deliveries. Maintain dispatch records, resolve operational disruptions, update customers, and collaborate with operations and logistics teams on routing, driver hours, and compliance.
Requirements
Experience in truck dispatching, transportation, or logistics is sought, along with strong communication, customer service, problem-solving, and organizational skills. Candidates should be comfortable using dispatch software, GPS tools, and basic computer applications; knowledge of regulations and safety practices is an asset, and flexible hours may be required.
Skills
- Truck Dispatching
- Route Coordination
- Load Assignment
- Driver Communication
- GPS Tracking
- Dispatch Software
- Customer Service
- Schedule Management
- Problem-Solving
- Multitasking
- Prioritization
- Recordkeeping
- Hours-of-Service Compliance
- Transportation Safety
- Logistics Planning
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
- Management & Leadership
Keywords
- Truck Dispatching
- Transportation
- Logistics
- Fleet Management
- Route Planning
- Load Assignment
- Dispatch Software
- GPS Tracking
- Driver Hours-of-Service
- Highway Regulations
- Transportation Safety
- Shipment Status
- Customer Service
- Freight Brokerage
- Data Entry
- Spreadsheets
- Scheduling
- On-Time Deliveries
- Driver Coordination