Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 22 mins ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Sia Partners is seeking a high-performing Program Manager - Capital Markets Transformation to support complex regulatory and strategic transformation initiatives within the Financial…
Added 22 mins ago
A
Recruiting Analyst
Accenture
St. Catharines, ON · Toronto, ON
- Full-time
Added 37 mins ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Manager, Third Party Risk supports the development and ongoing execution of a strong operational risk management program across Equitable Bank and provides independent oversight and…
Added 37 mins ago
M
Manager, Payments Data Governance
Metrolinx
Toronto, ON
- Full-time
The Manager, Payments Data Governance is responsible for operationalizing data governance requirements across Payments, including data governance strategies and frameworks,…
Added 37 mins ago
BI Analyst
PACT
ON · Mississauga, Ontario
…capacity, licensing and workspace governance are set by the Manager, Data & Innovation; the BI Analyst builds to those standards and raises…
Added 52 mins ago
B
Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 52 mins ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Added 52 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.
Added 1 hour ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Review property manager cash calls and weekly cash flow forecasts and liquidity reporting, identifying funding requirements and trends.
Added 1 hour ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
…consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with…
Added 1 hour ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 1 hour ago
WT
Specialist, Counterparty Credit Risk
Wealthsimple Technologies
Remote, Canada
- $69,600 to $87,000 CAD / year
- Full-time
- Remote
As a Specialist, Counterparty Credit Risk, reporting to the Manager, Counterparty Credit Risk you will join our Credit Risk Operations team to help build and operationalize a centralized…
Added 1 hour ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
Develop and maintain payroll reports, queries, and analytics that support decision-making, compliance, financial accountability, and operational effectiveness.
Added 2 hours ago
CM
Manager - Procurement & Stores
Compass Minerals
Goderich, ON
- Full-time
We are currently hiring a Manager – Procurement & Stores to join the team at our Goderich Mine facility in Goderich, Ontario.
Added 2 hours ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in…
Added 4 hours ago
NB
Chief Functional Analyst
National Bank of Canada
Montreal, QC
- Full-time
You’ll be on a large team of 15 colleagues and report to the Senior Manager.
Added 4 hours ago
AA
Principal Product Manager
Asensean Advisory
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
We are seeking a Principal Product Manager to lead product strategy and execution across multiple products and initiatives. You will own customer problems and product outcomes from…
Added 7 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON · Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 8 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 8 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 11 hours ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 11 hours ago
Q
FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
Added 12 hours ago
Q
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
Added 13 hours ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
QIMA is seeking a Regional Marketing Manager – North America to own and drive marketing performance for our consumer product division. This role is responsible for turning market…
Added 13 hours ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
The Mission of the Manager, Inventory Control at Cozey

GC AI

Customer Success Manager, Enterprise

Canada

Compensation Range: $128K - $180K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation Range: $128K - $180K
Job type: Full-time
Experience: 3-7 years of experience in B2B SaaS Customer Success or a similar customer-facing role.
Posting language: English
Posted: Oct 20, 2026

Original job description

GC AI is the legal intelligence platform built for in-house legal teams and companies. Your decisions shape the product, your impact is immediate, and you own your work from day one.

More than 2,100 companies run their legal work on GC AI, including 300+ public companies, 75+ unicorns, and teams at Nestlé, Hitachi Digital, Lockheed Martin, Miro, Bass Pro Shops, Riot Games, SKIMS, Liquid Death, Vercel, TIME, and Post Holdings. The platform holds an 80 NPS, more than double the B2B SaaS industry average, reinforcing GC AI as the leading legal AI platform for companies of all sizes.

GC AI has doubled ARR in six months. We won #1 Highest Customer Satisfaction at the 2026 SaaS Awards. Our investors include Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

You’ll define how things get built, not follow someone else’s playbook. Six principles guide how the team works:

📈 1% Better Every Day: small, compounding improvements across everything you ship.
❤️‍🔥 Customer Obsession: start with the customer and work backward.
🚀 Ship Today: bias toward action and iteration over perfection.
🧗 Find a Way: resourcefulness and ambition over constraint.
🤝 Care: be direct, like an honest friend, even when it’s uncomfortable.
🎯 Own It: full accountability, proactive communication, and attention to detail.

About The Role

As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by building rollout plans, training users, monitoring adoption, identifying risk, and showing measurable value to legal leaders.

This is a hands-on role for someone who wants commercial ownership, close customer relationships, and direct impact at a fast-growing B2B SaaS startup. You will work closely with Sales, Product, Support, and the founding team to make sure customers are successful from kickoff through renewal.

What You'll Do

Lead customers from kickoff through adoption, including implementation planning, stakeholder mapping, workflow discovery, training, launch readiness, and post-launch follow-up.
Monitor usage, identify blockers, and help legal teams build GC AI into daily workflows across contracts, research, drafting, policies, and playbook-based review.
Own or partner on renewal strategy for enterprise and strategic accounts, using adoption data, customer outcomes, stakeholder engagement, and ROI analysis to support renewal and expansion conversations.
Develop trusted relationships with General Counsel, Legal Operations leaders, legal team champions, and other executive stakeholders.
Translate customer feedback into clear product insights, adoption themes, and roadmap input for the Product team.
Lead live demos, onboarding sessions, office hours, and executive business reviews tailored to legal audiences.

Required Experience

3-7 years of experience in B2B SaaS Customer Success or a similar customer-facing role.
Experience owning onboarding, adoption, renewals, or expansion for enterprise and strategic customers.
Strong presentation skills, including comfort leading live demos, customer trainings, office hours, and executive business reviews.
Ability to use customer data, product usage, and business outcomes to build renewal and expansion narratives.
Strong discovery and relationship management skills, including the ability to identify adoption blockers and customer risk early.
Comfort learning technical products and explaining them clearly to non-technical users.
Ownership mindset, sound judgment, and comfort operating in a fast-paced startup environment.
Experience working at a startup or scale-up where a process is still being built.

Nice To Have

Experience supporting legal, compliance, finance, HR, or other professional-services-oriented teams.
Experience with AI, legal tech, productivity software, workflow automation, knowledge management, or collaboration tools.

This role is based in one of our hub cities. For most of our team, being in a hub is how the distributed model works: it's where we concentrate in-person collaboration, community, and the investment we make in people over time. We strongly prefer candidates already in a GC AI hub metro, and expect regular in-person time - coworking, team meals, and quarterly offsites - plus up to 10% travel.

If you're not in a hub today, we'll consider candidates open to relocating to one.

A Note On Pace

We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.

How We Work Together

GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you’re in a location without an office, expect up to 10% travel (and more for customer-facing roles).

Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada.

Perks & Benefits

We proudly offer the following benefits for our full-time employees:

🏥 Medical, Dental & Vision - Comprehensive coverage for you and your family

❤️ Life & Disability Insurance - Added protection when you need it most

💰 Retirement Plan - Plan and save for your future

👶 Parental Leave - Time to focus on what matters most

📚 Continuous Development - Up to $3,000/year for job-related learning & development

🍽️ In-Office Meals - DoorDash credits for breakfast, lunch & dinner

🌴 Paid Time Off - 15 PTO days + 5 sick days, with opportunities to accrue more

🎉 Company Holidays - 15 company holidays + 3 additional “Me Days”

💻 Home Office Setup - $500 for new hires to build out their workspace

📱 Cell Phone Reimbursement - $50/month toward your phone bill

🚚 Relocation Support - Assistance to help make your move easier

Equal Opportunity Employment

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Fraud Notice to GC AI Applicants

To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address.

GC AI Will Never

Refer you to external websites to apply
Conduct interviews over email, chat platforms, or messaging apps
Ask you to provide payment or purchase equipment
Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process

Examples Of Fraudulent Email Addresses

info.gcai.careers.com@gmail.com
info.gc.aicareers.online.com@gmail.com
Any email address ending in @gmail.com, @yahoo.com, or other free email services

If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.

Compensation Range: $128K - $180K

Apply About employer

More about this job

Responsibilities

Lead enterprise customers from kickoff through onboarding, adoption, and renewal by planning implementations, training users, monitoring usage, and demonstrating measurable value. Build trusted relationships with legal and executive stakeholders, support renewal and expansion conversations, and relay customer insights to Product.

Requirements

Candidates need 3–7 years of B2B SaaS Customer Success or similar customer-facing experience, including responsibility for onboarding, adoption, renewals, or expansion with enterprise customers. They should be strong presenters and relationship managers, able to use customer data to communicate value, learn technical products, identify risks, and thrive in a fast-paced startup environment.

Skills

Customer Success
Customer Onboarding
Customer Adoption
Renewal Strategy
Expansion Strategy
Enterprise Account Management
Stakeholder Management
Product Demonstrations
Customer Training
Executive Business Reviews
Usage Analytics
ROI Analysis
Risk Identification
Workflow Discovery
Relationship Management
Product Feedback

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan
Parental Leave
Professional Development
In-Office Meals
Paid Time Off
Sick Leave
Company Holidays
Home Office Setup Allowance
Cell Phone Reimbursement
Relocation Support

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Legal Technology
Legal AI
Artificial Intelligence
Enterprise Customers
Customer Onboarding
Implementation Planning
Stakeholder Mapping
Workflow Discovery
User Training
Product Adoption
Renewals
Expansion
Usage Data
ROI Analysis
Risk Management
Executive Business Reviews
Product Demonstrations
Customer Feedback
Product Roadmap
Contracts
Legal Research
Legal Drafting
Policy Workflows
Playbook-Based Review
Workflow Automation
Knowledge Management
Collaboration Tools
Startup Environment

Report this job