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GE Vernova

Chef de projet services/Service Project Manager

La Prairie, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 26, 2026

Original job description

English section of this bilingual listing.

Responsible of the Project Management activities of GSI Service over the North America region. Manage Grid Services PM to ensure projects execution in line with Safety, Quality, Delay and Costs standards as well as maximizing Customers satisfaction

Planification

PM support to field specialists with 24/7 technical support team
Manage communications with customers (meetings, reviews (FAT,…), conference call, …
Responsible to improve the PM processes : project preparation, Service contracts, …
Ensure the profitability (no margin deviation) of the projects as per budget defined at tendering stage.

Management of Service projects : New install, Service contract,...

Review customer PO vs GE offer during transfer meeting to identify potential risks and contractual deviations.
Responsible to entertain kick-off meeting with customer with the different parties involved to define properly the roles and responsibilities and contractual commitments.
Responsible to issue the variation orders
Responsible of all communications with customers
Ensure the availability of equipment and software required
Responsible of administrative tasks related to the projects
Produce the post-mortem of the the projects
Ensure proper follow-up of project execution governance including kick-off meeting, project review and post-mortem across all activities in collaboration with PMs
Organize monthly project reviews for all major projects.

Qualifications/Requirements

Education / Experience

Engineering or Operations degree or equivalent in Electrical Engineering. 3 to 5 years of experience Project Management.

Business Understanding

Scope of GE Grid products as well as Project Management Handbook (PMH). Experience in innovative Service environment. Coordination of different team and cultures. Previous works experiences in a matrix organization desirable.

Specific knowledge

Strong Knowledge on Project Management processes.
Excellent net-worker, team player and manager. Good communication skills. Dynamic and challenging, able to act as a change agent and to empower others. Pragmatic sense to approach challenges. Ambitious, potential to grow. High results and quality orientation.

Customer Service

Process improvement as well as service specifics to determine and satisfy customer requirements.

Systems and Software

MS suite, MS Project, SAP, Smartsheet ...
Languages: Bilingual French and English

Desired Characteristics

Experience of Project Manager roles
Recognized leadership skills and strong experience in building, working with and leading international operations team in a global setting and matrix environment
Strong process and operational experience
Excellent leadership skills with ability to influence others, drive change, and execute on a strategy
Strong Industrial Service business and financial acumen
Technical understanding of the Services business
Excellent communication/presentation skills, both written and oral.

Additional Information

Relocation Assistance Provided: No

Read the full bilingual original

Job Description Summary

Responsable des activités de gestion de projets de GSI Service pour la région Amérique du Nord. Management des chefs de projet (PM) de Grid Services afin d'assurer l'exécution des projets conformément aux standards de sécurité, de qualité, de délais et de coûts (SQDC), tout en maximisant la satisfaction des clients.

Responsible of the Project Management activities of GSI Service over the North America region. Manage Grid Services PM to ensure projects execution in line with Safety, Quality, Delay and Costs standards as well as maximizing Customers satisfaction

Job Description

Principales responsabilités

Planification

Transmettre les directives au responsable des équipes de terrain (Field leader) afin d'assurer la planification des spécialistes de terrain.
Apporter un soutien en tant que chef de projet aux spécialistes de terrain en collaboration avec l'équipe de support technique 24h/24 et 7j/7.
Gérer la communication avec les clients (réunions, revues (FAT, etc.), téléconférences, etc.).
Assurer l'amélioration des processus de gestion de projets (préparation des projets, contrats de services, etc.).
Garantir la rentabilité des projets (absence de déviation de marge) conformément au budget défini lors de la phase de soumission.

Gestion des projets de services : Nouvelles installations, contrats de services, etc.

Examiner le bon de commande du client par rapport à l'offre GE lors de la réunion de transfert afin d'identifier les risques potentiels et les déviations contractuelles.
Animer la réunion de lancement (kick-off meeting) avec le client et les différentes parties prenantes afin de définir clairement les rôles, les responsabilités et les engagements contractuels.
Émettre les avenants (variation orders).
Assurer l'ensemble des communications avec les clients.
Garantir la disponibilité des équipements et des logiciels requis.
Assurer les tâches administratives liées aux projets.
Réaliser le bilan (post-mortem) des projets.
Assurer un suivi rigoureux de la gouvernance d'exécution des projets - incluant la réunion de lancement, les revues de projet et le bilan - pour l'ensemble des activités, en collaboration avec les chefs de projet.
Organiser des revues de projet mensuelles pour tous les projets majeurs.

Qualifications / Exigences

Formation / Expérience

Diplôme d'ingénieur, en opérations ou équivalent en génie électrique. 3 à 5 ans d'expérience en gestion de projets.

Vision commerciale et métiers

Maîtrise de la gamme de produits GE Grid ainsi que du manuel de gestion de projets (PMH). Expérience dans un environnement de services innovant. Coordination d'équipes et de cultures diverses. Une expérience préalable au sein d'une organisation matricielle est un plus.

Connaissances spécifiques

Solide connaissance des processus de gestion de projets.
Excellent relationnel, esprit d'équipe et qualités managériales. Bonnes aptitudes à la communication. Dynamique et stimulant, capable d'agir en tant qu'agent du changement et de responsabiliser les équipes (empower). Sens pragmatique face aux défis. Ambitieux, fort potentiel d'évolution. Orienté résultats et qualité.

Service client

Amélioration des processus et maîtrise des spécificités des services pour identifier et satisfaire les exigences des clients.

Systèmes et logiciels

Suite MS, MS Project, SAP, Smartsheet, etc.

Langues

Bilingue français et anglais.

Profil recherché

Expérience préalable dans des rôles de chef de projet.
Compétences en leadership reconnues et solide expérience dans la constitution, la collaboration et la direction d'équipes d'exploitation internationales dans un contexte mondial et au sein d'une structure matricielle.
Solide expérience opérationnelle et des processus.
Excellentes qualités de leader, avec la capacité d'influencer autrui, de piloter le changement et de mettre en œuvre une stratégie.
Solide sens commercial et financier dans le secteur des services industriels.
Compréhension technique de l'activité de services.
Excellentes aptitudes à la communication et à la présentation (à l'écrit comme à l'oral).

Essential Responsibilities

Planning

Provide requirements to Field leader to maintain field specialists’ planning
PM support to field specialists with 24/7 technical support team
Manage communications with customers (meetings, reviews (FAT,…), conference call, …
Responsible to improve the PM processes : project preparation, Service contracts, …
Ensure the profitability (no margin deviation) of the projects as per budget defined at tendering stage.

Management of Service projects : New install, Service contract,...

Review customer PO vs GE offer during transfer meeting to identify potential risks and contractual deviations.
Responsible to entertain kick-off meeting with customer with the different parties involved to define properly the roles and responsibilities and contractual commitments.
Responsible to issue the variation orders
Responsible of all communications with customers
Ensure the availability of equipment and software required
Responsible of administrative tasks related to the projects
Produce the post-mortem of the the projects
Ensure proper follow-up of project execution governance including kick-off meeting, project review and post-mortem across all activities in collaboration with PMs
Organize monthly project reviews for all major projects.

Qualifications/Requirements

Education / Experience

Engineering or Operations degree or equivalent in Electrical Engineering. 3 to 5 years of experience Project Management.

Business Understanding

Scope of GE Grid products as well as Project Management Handbook (PMH). Experience in innovative Service environment. Coordination of different team and cultures. Previous works experiences in a matrix organization desirable.

Specific knowledge

Strong Knowledge on Project Management processes.

Excellent net-worker, team player and manager. Good communication skills. Dynamic and challenging, able to act as a change agent and to empower others. Pragmatic sense to approach challenges. Ambitious, potential to grow. High results and quality orientation.

Customer Service

Process improvement as well as service specifics to determine and satisfy customer requirements.

Systems and Software

MS suite, MS Project, SAP, Smartsheet ...
Languages: Bilingual French and English

Desired Characteristics

Experience of Project Manager roles
Recognized leadership skills and strong experience in building, working with and leading international operations team in a global setting and matrix environment
Strong process and operational experience
Excellent leadership skills with ability to influence others, drive change, and execute on a strategy
Strong Industrial Service business and financial acumen
Technical understanding of the Services business
Excellent communication/presentation skills, both written and oral.

Additional Information

Relocation Assistance Provided: No

Apply About employer

More about this job

Responsibilities

The Service Project Manager is responsible for overseeing project management activities for the North America region, ensuring projects meet safety, quality, and cost standards. They manage project teams, coordinate with field specialists, and maintain strong communication with customers throughout the project lifecycle.

Requirements

Candidates must hold an engineering or operations degree, preferably in electrical engineering, with 3 to 5 years of project management experience. Proficiency in project management processes, MS Office suite, and bilingualism in French and English are required.

Skills

Project Management
Electrical Engineering
Team Leadership
Budget Management
Process Improvement
Contract Management
Risk Assessment
Strategic Planning
Matrix Organization Management
MS Project
SAP
Smartsheet
Technical Support
Field Operations Coordination
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Electrical Engineering
Grid Services
North America
Safety
Quality
Budgeting
Contractual Compliance
Kick-off Meeting
Post-mortem
Field Specialists
Technical Support
MS Project
SAP
Smartsheet
Matrix Organization
Change Agent
Industrial Services
Customer Satisfaction
Variation Orders
Project Governance
Operations
Bilingual
Leadership
Financial Acumen

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