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AG
Coordinator, Performance
Adelphi Group
Vancouver, BC
- Full-time
As a Coordinator, Performance, you will support the execution and delivery of paid media campaigns across key social, search and programmatic platforms . You will play a foundational role…
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Outreach Support Worker, Community Mental Health
Fraser Health
Burnaby, BC
Reporting to the Care Coordinator, as a member of a Mental Health & Substance Use Services (MH&SUS) multidisciplinary team, the Outreach Support Worker provides outreach community based…
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MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
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FH
Radiological Technologist - Mission Memorial Hospital
Fraser Health
Mission, BC
- Part-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
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Team Lead (Halifax Airport)
Commissionaires Nova Scotia
Goffs, NS
Incident Coordination: Serve as the primary coordinator for security responses to incidents and
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A
Project Coordinator
Amico
Mississauga, ON
- Full-time
In the role of Project Coordinator, you will be responsible to coordinate the flow of information on a project, obtain pricing for changes and assist the Project Manager with the budgeting,…
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YE
Finance Coordinator
Youth Empowerment & Support Services
Edmonton, AB
- Full-time
Reporting to the Chief Financial Officer, the Finance Coordinator is responsible for coordinating YESS' day-to-day financial operations, ensuring accurate and timely accounting, financial…
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A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Cernavoda Units 3 &4 - Project Coordinator will report to the Project Manager and will be responsible for assigned coordination of engineering, procurement, and construction work.
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NC
Aviation Predictive Analytics Co-op Student
NAV CANADA
Ottawa, ON
- Full-time
…competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations…
Added just now
NC
Regional Learning Quality Specialist - Safety and Quality
NAV CANADA
Ottawa, ON
- Full-time
…competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations…
Added 15 mins ago
FH
Registered Nurse, Pediatrics - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Other
…delivery, and collaborates and communicates with the Patient Care Coordinator on issues that affect the care/discharge…
Added 15 mins ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is seeking a Coordinator, Customer Service for a unionized contract role on our team.
Added 15 mins ago
FH
Radiological Technologist, Interventional Angiography - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $41.89 to $52.29 CAD / hour
- Part-time
Reporting to the Supervisor and Site Coordinator, the Radiological Technologist, Interventional Angiography, practices in accordance with the standards of professional practice as well as…
Added 15 mins ago
FH
Diagnostic Medical Sonographer, (Breast Ultrasound) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $43.32 to $54.04 CAD / hour
- Part-time
Reporting to the Supervisor and Site Coordinator, the Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography), practices in accordance with the standards of professional…
Added 15 mins ago
K
Media Planning Coordinator
Klick
Toronto, ON
- Full-time
The Media Planning Coordinator supports the development and execution of digital media plans that help life sciences brands connect with healthcare audiences. Working closely with Planning,…
Added 15 mins ago
BA
Marketing Coordinator, Consumer Shows
Blue Ant Media
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Blue Ant Media is looking for a highly organized, detail-oriented and creative Marketing Coordinator to support the planning and execution of marketing campaigns across our Toronto Home…
Added 15 mins ago
AA
Coordonnateur (trice) logistique / Logistics Coordinator
Avera Audiovisual
Montreal, QC
- Full-time
At Avera, our people are the foundation of every client experience we deliver. The Logistics Coordinator plays a critical role in supporting our continued growth and ensuring we maintain…
Added 15 mins ago
CO
Committee of Adjustment Coordinator
City of Mississauga
Mississauga, ON
- Temporary
Job Title: Committee of Adjustment Coordinator
Added 15 mins ago
QM
Coordonnateur principal des ressources humaines / Senior Human Resources Coordinator
Quantum Management Services Ltd.
Montreal, QC
- $85,000 CAD / year
- Full-time
Well-established, highly structured property management company seeking a Senior Human Resources Coordinator to join their HR team.
Added 15 mins ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
We are looking for a detail-oriented Sales Coordinator to support our Quebec and Maritimes sales team. This role is ideal for someone who is organized, customer-focused, and comfortable…
Added 15 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Added 15 mins ago
C
Corporate Security Coordinator Co-op
CIBC
Toronto, ON
- Full-time
CIBC’s Insider Risk team is hiring a Coordinator Co-op. In this role, you will join CIBC's Corporate Security Insider Risk Program team and assist the Enhanced Screening team with various…
Added 15 mins ago
BU
Teaching Assistant PHYS 1P21/1P91 Winter D3-1
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 15 mins ago
BU
Teaching Assistant PHYS 1P90 Winter D3-1
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 15 mins ago
BU
Teaching Assistant PHYS 1P22/1P92 Winter D3-1
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.

GE Vernova

Customer Service Representative

Markham, ON, Canada

For candidates applying to a Canadian-based position, the pay range for this position is $24. · Full-time

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Job details

Pay: For candidates applying to a Canadian-based position, the pay range for this position is $24.
Job type: Full-time
Experience: Minimum of 2 years of progressive experience in a manufacturing, operations, technical support, customer service, or repair environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description Summary

The RMA Coordinator ensures smooth and efficient repair and after-sales operations by working closely with global teams and maintaining high-quality data within our CRM and ERP systems. You will directly impact on customer satisfaction and product quality, manage Return Material Authorization (RMA) requests and support repair operations at our Stafford center.

This role offers the opportunity to develop cross-functional expertise while contributing to continuous improvement initiatives. As part of a growing and diverse team, you will help streamline processes, resolve escalations, and support the delivery of high-quality service to GE Vernova’s global customers

Job Description

Key Responsibilities

RMA & Repair Process Management

Manage the end-to-end RMA process, including request intake, authorization, tracking, ERP/CRM transactions, and repair order administration.
Monitor repair status throughout the lifecycle and ensure timely communication with stakeholders.
Support repair turnaround time and on-time delivery objectives through proactive coordination and issue resolution.

Customer Service & Escalation Management

Serve as the primary point of contact for internal customer escalations related to repairs and returns.
Investigate issues, coordinate corrective actions, and ensure prompt resolution to maintain high levels of customer satisfaction.
Provide regular updates and clear communication to internal and external stakeholders.

Cross-Functional Coordination

Collaborate closely with Customer Support, Repair Technicians, Logistics, Engineering, Supply Chain, and Finance teams to ensure efficient repair execution.
Facilitate communication between internal teams and external vendors to remove operational barriers and accelerate issue resolution.
Support process alignment and standardization across functions.

ERP, CRM & Data Integrity

Maintain accurate and complete records within CRM and ERP systems.
Manage installed-base updates, repair transactions, and customer asset information.
Ensure compliance with established processes, documentation standards, and internal controls.

Billing & Financial Administration

Process and resolve billing inquiries, service charges, invoice discrepancies, credits, and rebill requests.
Partner with Finance teams to ensure accurate invoicing and timely resolution of financial issues.
Support reporting and transaction audits as required.

Inventory & Materials Management

Coordinate receiving inspections and inventory control activities related to repair operations.
Monitor material availability and stock levels to support repair schedules.
Ensure component traceability and inventory accuracy in accordance with business requirements.

Supplier & Logistics Coordination

Coordinate shipments with third-party logistics providers, customs brokers, freight forwarders, and external repair suppliers.
Manage the movement of customer equipment and repair materials to support service commitments.
Assist with sourcing and procurement of repair parts, tools, equipment, and outsourced services.

Continuous Improvement

Identify opportunities to improve efficiency, quality, customer experience, and operational performance.
Support process optimization initiatives and contribute to the achievement of key business metrics.
Promote a culture of teamwork, accountability, and continuous improvement.

Additional Note: Responsibilities may evolve based on business needs and operational priorities.

Required Qualifications

College diploma or bachelor's degree in business administration, Supply Chain, Operations, Engineering Technology, or a related field.
Minimum of 2 years of progressive experience in a manufacturing, operations, technical support, customer service, or repair environment.
Experience working with ERP and CRM systems.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Solid analytical and problem-solving abilities.

Preferred Qualifications

Experience using Salesforce or similar CRM platforms.
Experience using SAP or other ERP systems.
Knowledge of repair operations, aftermarket service, inventory management, and logistics processes.
Understanding of billing, invoicing, and financial transaction management.
Experience supporting global customers and cross-functional teams.

Key Competencies

Customer-focused mindset
Strong attention to detail and data accuracy
Sense of urgency and accountability
Excellent relationship-building skills
Effective conflict resolution and escalation management
Continuous improvement orientation
Team collaboration and positive leadership
Adaptability in a dynamic, fast-changing environment
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Success Profile

The ideal candidate thrives in a customer-focused operational environment, enjoys solving complex problems, and can effectively coordinate across multiple functions to deliver results. They combine strong administrative and analytical skills with a proactive approach to customer service, process improvement, and operational excellence.

About GE Vernova

GE Vernova Inc. (NYSE: GEV) is a purpose-built global energy company that includes Power, Wind, and Electrification segments and is supported by its accelerator businesses. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with approximately 75,000 employees across approximately 100 countries around the world. Supported by the Company’s purpose, The Energy to Change the World, GE Vernova technology helps deliver a more affordable, reliable, sustainable, and secure energy future. Learn more: GE Vernova and LinkedIn.

Pay Transparency Statement

For candidates applying to a Canadian-based position, the pay range for this position is $24. CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: ineligible.

This posting is for an existing vacancy.

Additional Information

Relocation Assistance Provided: No

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More about this job

Responsibilities

The RMA Coordinator manages the end-to-end return and repair process, ensuring efficient transactions within CRM and ERP systems. They serve as the primary point of contact for customer escalations and collaborate with cross-functional teams to maintain high service standards.

Requirements

Candidates must hold a college diploma or bachelor's degree in a relevant field and possess at least 2 years of experience in operations, technical support, or repair environments. Proficiency in ERP/CRM systems and strong organizational and communication skills are required.

Skills

RMA management
ERP systems
CRM systems
Customer service
Data integrity
Logistics coordination
Inventory management
Billing administration
Problem-solving
Communication
Salesforce
SAP
Microsoft Office Suite
Supply chain coordination
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

RMA
CRM
ERP
Salesforce
SAP
Supply Chain
Logistics
Repair Operations
After-sales
Inventory Control
Billing
Invoicing
Data Integrity
Customer Satisfaction
Manufacturing
Technical Support
Continuous Improvement
Microsoft Office
Asset Management
Procurement
Stakeholder Management
Compliance
Reporting
Cross-functional Coordination
Energy Transition

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