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Added 2 mins ago
A
Payroll Specialist
ADP
Dartmouth, NS
- Full-time
In this role, you will join a high-performing team in ADP’s Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and…
Added 4 mins ago
CC
Senior Systems Specialist
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
…alternatives for IT applications development and presents options to support decision making and to address client…
Added 4 mins ago
WI
Principal Electrical Engineer (Building Services)
WSP in Canada
ON · Middlesex, ON
- Part-time
Able to work using initiative with minimal supervision on all technical aspects of their discipline or have specific specialist experience applicable to the role
Added 14 mins ago
Financial Planner, Scotia Financial Planning - London, ON (Hyde Park & Fanshawe West)
Scotiabank
London, ON
As a Financial Planner, you will focus on developing and deepening mass affluent client relationships by providing high quality advice and service. As a dedicated entrepreneur, you know how…
Added 14 mins ago
Financial Planner, Scotia Financial Planning - London, ON (London Main- Richmond Street)
Scotiabank
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Added 14 mins ago
Financial Planner, Scotia Financial Planning - London, ON (Hamilton Rd & Highbury ave)
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Financial Planner, Scotia Financial Planning - Woodstock, ON (Devonshire & Springbank)
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Added 14 mins ago
CA
Automotive Product Specialist
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- Full-time
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each…
Added 21 mins ago
PC
Onboarding Specialist
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Toronto, ON
- Full-time
As an Onboarding Specialist, you will be the first point of contact for any new clients to assist in completing the welcome calls and complete the overall on-boarding process, to set our…
Added 26 mins ago
BT
Cloud Accountant
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- Full-time
Providing timely, professional, and responsive support to client inquiries
Added 26 mins ago
SS
Workforce Planning & Scheduling Specialist
SMS Security
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…enforcement. We are in a multi-year transformation to grow into a full-service security company, and technology is one of the pillars that growth depends on. We’re looking for a Workforce…
Added 31 mins ago
G
Help Desk Support Specialist Bilingual - French
GlobalVariable
Toronto, ON
- Contract
Client: Ontario - Ministry of Public and Business Service Delivery and Procurement (Community Services Cluster)
Added 31 mins ago
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Banking Advisor
National Bank of Canada
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- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 31 mins ago
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Banking advisor
National Bank of Canada
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- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 31 mins ago
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Banking advisor
National Bank of Canada
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- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 31 mins ago
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Senior Marketing Specialist
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- Full-time
Senior Marketing Specialist | 14-16-Month Contract | Potential to Become Permanent
Added 31 mins ago
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- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 31 mins ago
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Employment Documentation Specialist
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- $70,000 to $80,000 CAD / year
- Full-time
…motivated, and high performing HR professional to provide HR support, specifically related to employment documentation. You will service our clients, in a client focused and high-quality…
Added 31 mins ago
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Social Media Specialist
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- Full-time
As part of Marketing Services, we support a network of 75+ clinics operating under 30+ independent brands across the US. Each clinic keeps its own identity, website and local reputation,…
Added 31 mins ago
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Senior System Support Analyst
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- $147,050 to $190,300 CAD / year
- Full-time
As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your…
Added 36 mins ago
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Added 40 mins ago
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…continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the…
Added 42 mins ago
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- Full-time
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Added 45 mins ago
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- Full-time
The Senior Technical Support Specialist is a highly skilled, technically focused position who operates at the intersection of support, engineering, and automation. This role serves as a…
Added 45 mins ago
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Sales Specialist
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Role Description The Sales Specialist is a full-time, on-site role based in Innisfil, ON, focused on delivering insurance and financial solutions to new and existing clients. Day-to-day…

GE Vernova

GIS Operation Leader

La Prairie, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English · French
Posted: Oct 8, 2026

Original job description

English section of this bilingual listing.

The ACS Field Service Manager is responsible for leading and coordinating field service operations to ensure safe, efficient, and high-quality customer support. This role oversees field technicians, manages service schedules, supports customer satisfaction, and drives operational performance across GIS Service activities.

GSI NAM Services organization supports its customers with their GIS Substation system commissioning, maintenance and operation.

Our service commissions, inspects, maintains and repairs GE installed base in North America and sometimes in other regions.

In your role, you will have to supervise all the field specialists and be the guarantor of the good execution of site activities.

Responsabilités principales

Key Responsibilities

The GIS Field Service Manager supervises the technical field engineering group. In this role, he/she:

Manage the field specialists, their personal and skill developments
Manage the tooling for the execution of the projects. Implement strategies to maintain tools in condition and anticipate the needs for projects. Establish CAPEX strategy anticipating growth requirement and manage CAPEX process. Implement processes to manage tools across the region between Service centers, sites and GSI hubs
Grow and develop the team
Maintain the field group at the expected level of productivity
Anticipate the business development and develop staffing plans to support the growth
Maintain the field activity planning up to date:
- Try to fit all the business requests
- Assign mission to the field specialist based on their skills and development needs
- Find good compromise between business requirements and field specialist life balance
- Filter requests and guarantee stability to the field group
Be the field process owner
- Guarantee that the field mission are executed as per the processes
- Improve the processes based on return of experience
Supervise 24/7 response
- Maintain rotation planning
- Make sure someone answer the calls
- Dispatch calls if required
Proactively promote EHS
- Maintain Field people trained as per legal requirements
- Make sure mission risks are properly identified and mitigated
- Guarantee appropriate PPEs are provided to the field specialist
Approve field group overtime, timesheets, expenses

Required Qualifications:

Fluent in English and French
10 years of experience as team manager / Prior management experience in Services and operations
Strong preference for bachelor’s degree in electrical or mechanical engineering
Work exposure to Transmission and Distribution substation engineering for utilities and renewable energy power plants
Prior GE work experience in GE Vernova GSI group
Field experience in electrical, mechanical, controls and protection disciplines

Desired Characteristics:

Experience with EHS risk management
Strong oral and written communication skills
Strong interpersonal and leadership skills
Customer oriented mindset
Like processes
Like to work in a very dynamic environment

Additional Information

Relocation Assistance Provided: No

Read the full bilingual original

Job Description Summary

Sommaire du poste

Le/La Responsable des Services Terrain ACS (ACS Field Service Manager) est chargé(e) de diriger et de coordonner les opérations de services sur le terrain afin de garantir un soutien client sécuritaire, efficace et de haute qualité. À ce titre, il/elle supervise les techniciens et spécialistes terrain, gère la planification des interventions, contribue à la satisfaction des clients et veille à l'atteinte des objectifs de performance opérationnelle pour l'ensemble des activités de service GIS.

L'organisation GSI NAM Services accompagne ses clients dans la mise en service, la maintenance et l'exploitation de leurs postes électriques isolés au gaz (GIS). Nos équipes réalisent la mise en service, les inspections, la maintenance préventive et corrective ainsi que les réparations de la base installée GE en Amérique du Nord, avec la possibilité d'intervenir occasionnellement dans d'autres régions du monde.

Dans ce rôle, vous assurerez la supervision de l'ensemble des spécialistes terrain et serez le/la garant(e) de la préparation, de la sécurité, de la qualité et de la bonne exécution des activités sur site. Vous veillerez au respect des processus, des exigences de santé, sécurité et environnement (EHS), ainsi qu'à l'optimisation des ressources afin de répondre aux attentes des clients et aux objectifs de l'entreprise

Job Description
GIS Activity Leader
Location: La Prairie, Quebec
Band: SPB
Reports to: Operations Manager
Position Summary

The ACS Field Service Manager is responsible for leading and coordinating field service operations to ensure safe, efficient, and high-quality customer support. This role oversees field technicians, manages service schedules, supports customer satisfaction, and drives operational performance across GIS Service activities.

GSI NAM Services organization supports its customers with their GIS Substation system commissioning, maintenance and operation.
Our service commissions, inspects, maintains and repairs GE installed base in North America and sometimes in other regions.

In your role, you will have to supervise all the field specialists and be the guarantor of the good execution of site activities.

Job Description

Responsabilités principales

Le/La Responsable des Services Terrain GIS (GIS Field Service Manager) supervise l'équipe d'ingénierie et d'intervention technique sur le terrain. À ce titre, il/elle est responsable de :

Gestion de l'équipe terrain

Encadrer les spécialistes terrain et soutenir leur développement professionnel et technique.
Recruter, développer et faire grandir l'équipe afin de répondre aux besoins de l'activité.
Maintenir un niveau élevé de productivité et de performance au sein de l'équipe.
Anticiper les besoins futurs de l'entreprise et élaborer des plans de ressources adaptés à la croissance de l'activité.

Gestion des équipements et des outils

Assurer la gestion des outils et équipements nécessaires à l'exécution des projets.
Mettre en œuvre des stratégies permettant de maintenir les équipements en parfait état de fonctionnement et d'anticiper les besoins futurs.
Définir et piloter la stratégie CAPEX en lien avec les objectifs de croissance.
Développer et appliquer des processus de gestion des équipements entre les centres de service, les sites clients et les hubs GSI de la région.

Planification des activités terrain

Maintenir à jour la planification des interventions.
Répondre au mieux aux demandes opérationnelles de l'entreprise.
Affecter les missions aux spécialistes terrain en fonction de leurs compétences et de leurs objectifs de développement.
Trouver un équilibre entre les exigences opérationnelles et la qualité de vie des collaborateurs.
Prioriser et filtrer les demandes afin de garantir la stabilité et l'efficacité des opérations terrain.

Excellence opérationnelle et amélioration continue

Être le/la référent(e) des processus d'intervention terrain.
Garantir l'exécution des missions conformément aux procédures établies.
Identifier des opportunités d'amélioration continue en s'appuyant sur les retours d'expérience et les leçons apprises.

Gestion de l'astreinte et du support 24h/24 et 7j/7

Superviser l'organisation du service d'astreinte.
Maintenir les plannings de rotation à jour.
Garantir une prise en charge efficace des appels clients.
Assurer la répartition et l'escalade des demandes lorsque nécessaire.

Santé, Sécurité et Environnement (EHS)

Promouvoir activement une culture de sécurité et de prévention des risques.
Veiller à ce que les équipes terrain disposent des formations réglementaires requises.
S'assurer que les risques liés aux interventions sont correctement identifiés et maîtrisés.
Garantir la fourniture et l'utilisation des équipements de protection individuelle (EPI) appropriés.

Gestion administrative

Approuver les heures supplémentaires, les feuilles de temps et les notes de frais des collaborateurs terrain.

Qualifications requises

Maîtrise professionnelle du français et de l'anglais.
Minimum de 10 ans d'expérience en gestion d'équipe.
Expérience confirmée dans la gestion d'activités de services et d'opérations.
Diplôme universitaire (Licence/Baccalauréat) en génie électrique ou génie mécanique fortement souhaité.
Expérience en ingénierie de postes électriques de transport et de distribution pour les services publics et les centrales d'énergies renouvelables.
Expérience préalable au sein du groupe GE Vernova GSI fortement appréciée.
Expérience terrain dans les domaines électriques, mécaniques, contrôle-commande et systèmes de protection.

Compétences et qualités recherchées

Expérience en gestion des risques Santé, Sécurité et Environnement (EHS).
Excellentes compétences en communication écrite et orale.
Solides aptitudes relationnelles et leadership reconnu.
Forte orientation client.
Appétence pour les processus, les standards et l'amélioration continue.
Capacité à évoluer efficacement dans un environnement dynamique, complexe et en constante évolution.

Key Responsibilities

The GIS Field Service Manager supervises the technical field engineering group. In this role, he/she:

Manage the field specialists, their personal and skill developments
Manage the tooling for the execution of the projects. Implement strategies to maintain tools in condition and anticipate the needs for projects. Establish CAPEX strategy anticipating growth requirement and manage CAPEX process. Implement processes to manage tools across the region between Service centers, sites and GSI hubs
Grow and develop the team
Maintain the field group at the expected level of productivity
Anticipate the business development and develop staffing plans to support the growth
Maintain the field activity planning up to date:
- Try to fit all the business requests
- Assign mission to the field specialist based on their skills and development needs
- Find good compromise between business requirements and field specialist life balance
- Filter requests and guarantee stability to the field group
Be the field process owner
- Guarantee that the field mission are executed as per the processes
- Improve the processes based on return of experience
Supervise 24/7 response
- Maintain rotation planning
- Make sure someone answer the calls
- Dispatch calls if required
Proactively promote EHS
- Maintain Field people trained as per legal requirements
- Make sure mission risks are properly identified and mitigated
- Guarantee appropriate PPEs are provided to the field specialist
Approve field group overtime, timesheets, expenses

Required Qualifications:

Fluent in English and French
10 years of experience as team manager / Prior management experience in Services and operations
Strong preference for bachelor’s degree in electrical or mechanical engineering
Work exposure to Transmission and Distribution substation engineering for utilities and renewable energy power plants
Prior GE work experience in GE Vernova GSI group
Field experience in electrical, mechanical, controls and protection disciplines

Desired Characteristics:

Experience with EHS risk management
Strong oral and written communication skills
Strong interpersonal and leadership skills
Customer oriented mindset
Like processes
Like to work in a very dynamic environment

Additional Information

Relocation Assistance Provided: No

Apply About employer

More about this job

Responsibilities

The GIS Field Service Manager leads and coordinates field service operations, overseeing technicians to ensure safe, efficient, and high-quality maintenance of gas-insulated substations. They are responsible for resource planning, EHS compliance, equipment management, and driving operational excellence across the North American service organization.

Requirements

Candidates must have at least 10 years of experience in team management and service operations, with fluency in both English and French. A bachelor's degree in electrical or mechanical engineering is strongly preferred, along with specific field experience in substation engineering.

Skills

Team Management
Field Service Operations
GIS Substation Maintenance
EHS Risk Management
Project Planning
CAPEX Strategy
Electrical Engineering
Mechanical Engineering
Technical Leadership
Customer Support
Resource Allocation
Process Improvement
Staff Development
Transmission and Distribution
Renewable Energy Systems

Visa sponsorship

Not detected in the job text

Keywords

GIS
Gas Insulated Substation
Field Service Manager
EHS
CAPEX
Substation Engineering
Transmission
Distribution
Renewable Energy
GE Vernova
Operations Management
Technical Support
Preventive Maintenance
Corrective Maintenance
Commissioning
Safety Culture
Resource Planning
Team Leadership
Quality Assurance
Continuous Improvement

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