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WI
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- Full-time
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GE Vernova

Lead Customer Project Support Engineer

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description Summary

Job Description Summary

GE Vernova’s Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands-on, high-impact engineering role responsible for owning the design, programming, testing, and commissioning of protection, SCADA, telecom, and control panels for generator, excitation, transformer, feeder, bus, line protection, and SCADA systems. Reporting to the CCS Engineering Manager or assigned Team Leader, this role supports the design and testing of protection panels, RTU panels, and Digital Control System (DCS) panels, while partnering closely with Operations and Project Management to help deliver critical power infrastructure solutions from concept through commissioning.

This is an exciting opportunity to work on complex, large-scale grid modernization projects and make a visible impact on critical energy infrastructure.

Job Description

Roles and Responsibilities

o Analyze customer applications/specifications and designing protection and control panel, Automation Panel, Scada, telecom panel mechanical layout, single line diagram, three line diagram, schematic diagram, power diagram, control diagram and Bill of Materials, engineering instruction, wiring drawing, wire list, wire tags to fulfill user specifications and requirements using Autocad/Ebase/SAP

o Take full technical execution responsibility to assigned projects and discuss the design requirements with the customer and Drafting support in the GEV Back Office (India)

o Review the design from the back office and submit to customer for approval

o Perform engineering studies and analyses such as Load Calculation, Heat Rise Analysis, etc.

o Design control logic solutions to meet customer requests that may include complex control schemes such as Transfer schemes, Synchronizing schemes and Auto-restoration schemes

o Create Test Plans/Procedures/Reports

o Provide training/peer check/design support and mentoring to other members of the team

o Review lessons learned, apply to the next project, recommend changes in checklist, procedures and share with other members of the team

Required Qualifications

- Bachelor degree in Electrical Engineering.
- Minimum 5 years’ experience in panel design, analyzing and creation of specification/compliance statement, single line diagram, schematic diagram, control diagram, wiring drawing and power diagram related to relay protections and control using Autocad/Ebase with detailed knowledge of design, studies, specifications and implementation in electrical generation, transmission and distribution systems

Desired Characteristics:

- Strong knowledge of power systems, protection schemes and communication applications
- Experience in creation of test procedure and maintenance procedure related to factory and site testing and commissioning protection panel
- Experience programming GE Vernova relays (specifically the UR Family) OR 3rd party Protection Relays
- Experience in designing power system control schemes (Transfer Schemes, Auto-restoration Schemes)
- Excellent understanding of theoretical bases for all major protection principles including Distance, Line Differential, Transformer Differential, Bus, Feeder, Generator and Large Motor protection
- Ability to apply advanced ideas in the technical engineering field and LEAN process to practical business problems
- Experience in turn-key Protection and Control projects
- Working knowledge of major test sets and short-circuit / setting coordination software
- Interdisciplinary experience including metering, communications, substation automation and integration
- Working knowledge with E Base panel design tool or AutoCAD tool
- Strong understanding and experience with CSA, UL and CE requirements
- Lean/6 Sigma Green belt or Black belt certification preferred
- P.Eng Certified is an asset

Additional Information

Relocation Assistance Provided: No

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More about this job

Responsibilities

The Lead Customer Project Support Engineer is responsible for the design, programming, testing, and commissioning of protection, SCADA, and control panels for critical power infrastructure. This role involves analyzing customer specifications, creating technical documentation, and providing engineering support throughout the project lifecycle.

Requirements

Candidates must hold a Bachelor degree in Electrical Engineering and possess at least 5 years of experience in panel design and protection systems. Proficiency in AutoCAD, Ebase, and deep knowledge of electrical generation, transmission, and distribution systems are required.

Skills

Protection relay design
SCADA
Telecom panel design
Autocad
Ebase
Single line diagram
Schematic diagram
Control logic
Power systems
Commissioning
Load calculation
Heat rise analysis
SAP
Relay programming
Substation automation

Visa sponsorship

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Keywords

Protection
SCADA
Telecom
Panel Design
Autocad
Ebase
SAP
Single Line Diagram
Schematic Diagram
Control Logic
Commissioning
Load Calculation
Heat Rise Analysis
Relay Protection
Substation Automation
Power Systems
CSA
UL
CE
Lean
6 Sigma
P.Eng
Grid Automation
Electrical Engineering
Transmission
Distribution
Generator Protection
Transformer Protection
Digital Control System
RTU

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