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Added 35 mins ago
W
Test Automation Engineer - ETL
Wipro
Toronto, ON
- Full-time
Support SIT, UAT, Regression, and Production validation activities.
Added 1 hour ago
UO
Process Engineer Intern
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Internship
Support process improvement initiatives that enhance plant efficiency, reliability, and operational performance.
Added 1 hour ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
TI
Senior Data Developer
TS Imagine
Montreal, QC
- Full-time
…distribution, monitoring, data quality, regression testing, and production support. We work with complex financial datasets, including instrument reference data, pricing, common data, and…
Added 1 hour ago
C
Senior Network & Systems Specialist
Coextro
Mississauga, ON
- Full-time
Coextro is a growing Canadian Internet Service Provider seeking an experienced, hands-on Senior Network & Systems Engineer to take technical ownership of our network infrastructure and…
Added 2 hours ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
…modern cloud-based enterprise platform that is reshaping how we support our employees, finances, and future student services. Having successfully deployed Workday Human Capital Management…
Added 2 hours ago
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L1 System Technical Support Engineer
Geek+
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $65,000 CAD / year
- Full-time
6.Assist Technical Support in handling production incidents.
Added 2 hours ago
S
Staff Software Engineer, Risk Engineering
Stripe
Toronto, ON
- Full-time
As a Staff Engineer on Financial Crimes Engineering, you'll own technical direction across our screening, detection, and review systems. You'll design infrastructure that balances screening…
Added 3 hours ago
LS
Engineer in Training (EIT)
Lake Shore Gold
Timmins, ON
- Full-time
…at the local airport via multiple carriers. There are many support networks in the community including the local Timmins and District Hospital, local sports leagues for children and adults…
Added 3 hours ago
A
Firmware Engineering Manager
AMD
Markham, ON
- $140,800 to $211,200 USD / year
- Full-time
…and RTL collaboration through emulation, silicon bring-up, production enablement, and customer escalation support. We are passionate about GFX FW (Run List Controller) architecture,…
Added 3 hours ago
Q
Senior Security Engineer
Qorsa
Waterloo, ON
- Full-time
…obligations such as the EU Cyber Resilience Act. We need an engineer who treats this as production software facing real adversaries, and who ships improvements as readily as they find…
Added 3 hours ago
L
Full Stack Engineer
Leyton
BC · British Columbia, Canada
- €30,000 to €50,000 EUR / year
- Full-time
We are looking for an experienced engineer who has owned production software and can help define architecture, engineering standards, and development practices as the team grows.
Added 3 hours ago
U
Software Engineer II - Engineer
Uber
Toronto, ON
- Full-time
…design through implementation, experimentation, deployment, and production monitoring, with support from experienced engineers. You'll tackle distributed systems challenges while seeing how…
Added 3 hours ago
W
Principal – Municipal Engineering
WalterFedy
Kitchener, ON
- Full-time
Establish the technical governance, quality expectations, and escalation support for municipal road reconstruction and linear infrastructure projects.
Added 4 hours ago
PT
Infrastructure & Security Engineer
Purelend Technologies Inc.
Calgary, AB
- Full-time
7–12 years of experience across infrastructure, platform, or security engineering. You've been the senior or staff engineer accountable for the production environment of a real product.…
Added 4 hours ago
TT
Staff Software Engineer, AI Foundations (AI Agent Optimization)
Temporal Technologies
Canada
- Full-time
We have an opening to hire a Staff Software Engineer - Agent Optimization
Added 5 hours ago
HE
Electrical engineer and Automation
Hitachi Energy
Varennes, QC
- $90,000 to $120,000 CAD / year
- Full-time
Join a team that powers homes, schools, hospitals, and industries. As an automation and electrical Project Engineer, you’ll lead the design, implementation, and optimization of industrial…
Added 5 hours ago
CG
Software Engineer III - Financial Services
Cover Genius
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
As a Software Engineer 3 in the Financial Services and Merchants domain, you will design, build, and maintain solutions for our top-tier partners across multiple platforms. Each partner…
Added 5 hours ago
FT
Senior Workday Functional Specialist
Fanshawe Toronto@ILAC
London, ON
- Full-time
…modern cloud-based enterprise platform that is reshaping how we support our employees, finances, and future student services. Having successfully deployed Workday Human Capital Management…
Added 5 hours ago
Electrical Engineer/Technologist
L3Harris Technologies
Enfield, NS
Reporting to the Electrical Engineering Manager, the Test Engineer supports the Engineering Manager in working with the group of hardware design and product support specialists delivering…
Added 5 hours ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
…customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our…
Added 5 hours ago
Electrical Test Engineer
Moment Energy
Surrey, BC
We are seeking a detail-oriented and hands-on Electrical Test Engineer to join our dynamic team. This role is crucial for ensuring the safety, reliability, and performance of our innovative…
Added 5 hours ago
TT
Senior Software Engineer, Observability
Temporal Technologies
Canada
- Full-time
We have an opening for a Senior Software Engineer on our Infrastructure Team, with specific focus on Observability - both internal and customer-facing. This is an opportunity to join a…
Added 5 hours ago
MP
Junior Mechanical Designer
Multi-Power Products Ltd.
Kelowna, BC
- Full-time
Design and develop mechanical components and assemblies - from concept to production - related to geotechnical, construction, and exploration drilling equipment
Added 6 hours ago
M
AI Infrastructure Engineer
Mission.dev
Canada
- Full-time
As a founding Senior AI Infrastructure Engineer, you will report to the Chief Technology Officer to design and operate large-scale infrastructure for AI workloads on public cloud and…

Geek+

L1 System Technical Support Engineer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Requirements:

1.Take full responsibility for all Geek+ warehouse systems and related customers.

2.Provide 24/7 shift coverage (aligning with the global team on a 24/7 basis, with local A/B/N shift schedules).

3.Communicate fluently in English, both written and spoken.

4.Prioritize, process, and resolve incidents based on impact, severity, and available resources.

5.Fulfill service requests from users and operations personnel.

6.Assist Technical Support in handling production incidents.

7.Collaborate with Technical Support, Hardware Support, and other senior business staff to resolve incidents.

8.Create, maintain, and update documentation such as incident resolution procedures and business knowledge bases.

Qualifications (Academic Background)

Class of 2027 fresh graduate; bachelor's degree or above in Computer Science, Software Engineering, Information Systems, or a related field.

Familiarity with warehouse logistics systems or the fundamental logic of WMS is preferred; exposure to industrial software or robotics systems is a plus.

Must be able to work 24/7 rotating shifts; a reasonable level of stress tolerance and self-management is required.

Qualifications (Core Competencies)

Candidates must demonstrate fluent written and spoken English, capable of independently handling English-language tickets, email correspondence, and customer/team communication.

Prior experience in overseas exchange programs or English-medium projects is a plus.

Strong logical thinking with the ability to quickly prioritize and clearly articulate problems even under ambiguous or incomplete information.

Collaborative by nature with strong cross-functional teamwork skills; a genuine customer-service mindset and empathy toward end users.

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More about this job

Responsibilities

Support Geek+ warehouse systems and customers by prioritizing and resolving incidents, fulfilling user and operations service requests, and assisting with production incidents. Collaborate with technical, hardware, and senior business teams, and maintain incident procedures and knowledge-base documentation.

Requirements

Applicants should be 2027 graduates with a bachelor's degree or higher in computer science, software engineering, information systems, or a related field; familiarity with warehouse management systems is preferred, and industrial software or robotics exposure is a plus. Candidates need fluent written and spoken English, strong problem-solving and teamwork skills, a customer-service mindset, and the ability to work rotating 24/7 shifts.

Skills

English Communication
Incident Prioritization
Incident Resolution
Service Request Fulfillment
Technical Support
Cross-Functional Collaboration
Documentation
Logical Thinking
Customer Service
Stress Tolerance
Self-Management
Warehouse Management Systems
Warehouse Logistics
Robotics Systems

Visa sponsorship

Not detected in the job text

Keywords

Geek+
Warehouse Systems
Warehouse Management Systems
Warehouse Logistics
Industrial Software
Robotics Systems
Technical Support
Hardware Support
Incident Management
Incident Prioritization
Incident Resolution
Production Incidents
Service Requests
Customer Communication
English-Language Tickets
Email Correspondence
Knowledge Base
Incident Resolution Procedures
24/7 Shift Coverage
Rotating Shifts
Cross-Functional Collaboration
Customer Service
Problem-Solving

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