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Added 1 min ago
ML
Senior Operations Manager (Operations Manager I)
Matrix Logistics Services Limited
Cornwall, ON
- Full-time
…Chain and contribute to our renowned reputation as the global leader in contract…
Added 1 min ago
WU
Technical Customer Support 2
West Unified Communications Services (formerly known as InterCall Asia Pacific)
Montreal, QC
- Full-time
…de communication d'urgence. Conformément à notre position de leader en Amérique du Nord pour la fourniture de solutions de traitement des appels d'urgence 911 , nous avons entrepris une…
Added 1 min ago
HC
Energy & Industry Account Manager
Hilti Canada
Markham, ON
- Full-time
…safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales…
Added 1 min ago
LS
System Test Specialist
LeverageTek Staffing Solutions
Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
LeverageTek is actively seeking System Test Specialists for a 10-month contract with its Ottawa-based customer.
Added 1 min ago
S
Platform Solution Architect /Architecte de solutions de plateforme (Montreal/Toronto)
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Expérience en ingénierie logicielle et DevOps dans des environnements de production avec au moins un cloud public (AWS, GCP ou Azure).
Added 1 min ago
P-
Account Manager
Polymathian - A Deswik Company
Vancouver, BC
- Full-time
As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America.
Added 3 mins ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC
Amazon Web Services (AWS) est une entreprise de technologie très dynamique et leader mondial dans le domaine des centres de données. Le poste permettra d’assurer la disponibilité et la…
Added 3 mins ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC
Amazon Web Services (AWS) est une entreprise de technologie très dynamique et leader mondial dans le domaine des centres de données. Le poste permettra d’assurer la disponibilité et la…
Added 3 mins ago
FH
Patient Care Quality Officer (PCQO)
Fraser Health
Surrey, BC
- Full-time
…dedication to quality in service and care to a role where you are a leader in establishing and maintaining effective relationships with our patients, clients and residents. Respect and…
Added 3 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…with a strong focus on quality, safety, and patient/resident experience. This role plays a critical part in advancing Fraser Health’s strategic priorities, including facility redevelopment…
Added 17 mins ago
P&
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 17 mins ago
B
Intern, Logistics (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 17 mins ago
MC
IT Systems Administrator & Infrastructure Support Specialist
M1 Composites Technology Inc.
Laval, QC
- Full-time
M1 Composites is a recognized leader in the aerospace industry. We specialize in the engineering, manufacturing, and repair of composite and metallic structures. Our customers include major…
Added 17 mins ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Richmond Hill, ON
- Full-time
…address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 17 mins ago
ML
Marketing Associate - Brand
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…modern marketing capabilities needed to become a future brand…
Added 17 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
- Full-time
…address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 17 mins ago
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5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 17 mins ago
KL
Manager, Facility Operations & Maintenance Services
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes is looking for an experienced and collaborative leader to join our Community Services team as Manager, Facility Operations & Maintenance Services.
Added 17 mins ago
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Retail Supervisor, Full Time - Westshore T/C
Gap
Langford, BC
- Full-time
…teach your team and drive behaviors to deliver a best-in-class customer…
Added 18 mins ago
GC
Director, Commercial Division
Glass Canada
London, ON
- Full-time
…the best people. The Director, Commercial Division is a key leader responsible for the performance, profitability, and strategic direction of our Commercial…
Added 18 mins ago
SA
Human Resource Business Partner
Samsic Assistance Canada Inc
Dorval, QC
- Up to $75,000 CAD / year
- Full-time
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada…
Added 18 mins ago
SA
GSE Fleet Country Manager
Samsic Assistance Canada Inc
Dorval, QC
- Full-time
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada…
Added 32 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Full-time
The Key Leader leads a team of brand concierges to execute an incredible Poppy Barley customer experience to create the conditions for success in all aspects of the store’s business,…
Added 32 mins ago
CC
District Sales Manager
Crossroads C&I
Calgary, AB
- Full-time
…distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50…
Added 32 mins ago
PM
Entry Level Sales Representative
Premium Merchant Funding
Montreal, QC
- Contract
Experience in sales, customer service, or client-facing roles is helpful, but drive and grit matter more

Geek+

System Technical Support

ON, Canada
Ontario, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 3 years of experience in system support/operations, with background in robotics, logistics automation, WMS systems, or large-scale internet system support.
Posting language: English
Posted: Oct 6, 2026

Original job description

Role: System Technical Support

Location: Ontario, Canada

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in San Diego, California will continue to power our growth in Canada, United States, and Mexico.

Life at GeekPlus is straightforward. We're a team of geeks who love technology and teamwork. We work together to meet customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale! We are biased toward action and getting things done and think differently about how we apply technology. We support each other, and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

Responsibilities:

Conduct in-depth troubleshooting and resolution of complex technical issues escalated from L1 support, including system anomalies, performance bottlenecks, and integration failures.
Prepare detailed technical case studies and solution documentation, and continuously improve the team knowledge base.
Collaborate on system upgrades, working closely with R&D, product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution.
Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities.

Requirements:

Bachelor's degree or above in Computer Science, Automation, Logistics, or related fields.
Minimum 3 years of experience in system support/operations, with background in robotics, logistics automation, WMS systems, or large-scale internet system support.
Excellent logical analysis, stress resilience, and customer service mindset, with effective cross-team communication skills.
Technical Competencies:

Proficient in MySQL Database: Skilled in SQL optimization, transactions, locking mechanisms, with substantial experience in performance tuning and troubleshooting.
Proficient in Linux OS: Familiar with Shell scripting, and adept at using various commands and tools for system diagnostics.
Solid foundation in Java Programming: Ability to read and understand Java application code logic to assist in log analysis and issue identification.
Familiar with networking fundamentals and common application service architectures.

Preferred Qualifications:

Familiar with using AI technologies or tools, capable of leveraging AI-assisted tools for intelligent log analysis, failure prediction, code investigation, or automated documentation generation to enhance problem-solving efficiency; basic understanding of common AI models (e.g., machine learning, natural language processing) in business applications.
Able to use English/Chinese as a working language for technical communication, documentation reading, and writing
Open to business travel or relocation (Toronto, Canada; London/Manchester, UK).
Familiar with robot scheduling systems, Warehouse Management Systems (WMS), or Warehouse Control Systems (WCS).

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More about this job

Responsibilities

Troubleshoot complex technical issues escalated from L1 support, investigate system performance and integration problems, and collaborate with R&D and other teams to identify root causes and implement resolutions. Document technical cases, improve the knowledge base, and provide training and guidance to customers and internal support teams.

Requirements

Requires a bachelor's degree or higher in Computer Science, Automation, Logistics, or a related field, plus at least three years of system support or operations experience. Candidates should have strong MySQL, Linux, and Java skills, along with troubleshooting, communication, and customer service capabilities; experience with robotics or warehouse systems is relevant.

Skills

Technical Troubleshooting
MySQL
SQL Optimization
Database Performance Tuning
Linux
Shell Scripting
Java
Log Analysis
Networking
System Diagnostics
Robotics
Warehouse Management Systems
Warehouse Control Systems
Customer Support
Cross-Team Communication
AI-Assisted Analysis

Visa sponsorship

Not detected in the job text

Keywords

Autonomous Mobile Robots
Robotics
Logistics Automation
System Support
System Operations
L1 Support
Technical Troubleshooting
MySQL
SQL Optimization
Transactions
Database Locking
Performance Tuning
Linux
Shell Scripting
Java
Log Analysis
Networking
System Upgrades
Root Cause Analysis
System Integration
Warehouse Management Systems
Warehouse Control Systems
Robot Scheduling Systems
Artificial Intelligence
Machine Learning
Natural Language Processing
Technical Documentation
Customer Training

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