Find work in Canada.

325,308 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Food Service Supervisor
Compass Group Canada
Oromocto, NB
Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 5 mins ago
Automation Manager (Full Time Contract - 12 Months)
IG Wealth Management
MB · Manitoba, Canada
Full-time
As an integral function within IGM’s Enterprise Operations Enablement Division, the Business Managed Technology Solutions (BMTS) team operates in close alignment with their clients’…
Added 5 mins ago
Senior Manager, Operations
LaSalle Network
Mississauga, ON
$115,000 to $126,000 CAD / year
Contract
Our client is seeking a Senior Manager, Chemistry to lead laboratory operations and provide strategic and hands-on leadership to managers, supervisors, and laboratory personnel. This role…
Added 5 mins ago
Project Manager - Pharma
Publicis Health
Toronto, ON
$75,000 to $85,000 CAD / year
Full-time
Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across…
Added 5 mins ago
Manager, Technical Services
Guelph General Hospital
Guelph, ON
Full-time
The Manager, Technical Services, is responsible for the leadership, delivery, maintenance, and continuous improvement of the hospital's technology infrastructure and technical support…
Added 5 mins ago
Head of Paid Search
Valnet
Montreal, QC
Full-time
Reporting Structure: Portfolio General Manager
Added 5 mins ago
Digital Marketing Specialist
Polaron Energy
Toronto, ON · Scarborough, ON
Full-time
…Specialist to lead and optimize our full-funnel digital marketing operations, performance advertising, e-commerce growth, and brand…
Added 6 mins ago
HRIS Analyst (Payroll, Absence & Time Tracking)
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Reporting to the Senior Manager, HRIS, the HRIS Analyst (Payroll, Absence & Time Tracking) will support the ongoing configuration, enhancement and optimization of Workday Payroll, Absence…
Added 6 mins ago
HRIS Analyst (HCM, Recruitment & Learning)
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Reporting to the Senior Manager, HRIS, the HR Systems Analyst, Workday (HCM, Recruitment & Learning) will be responsible for configuring, enhancing and optimizing Workday Core HCM,…
Added 6 mins ago
Customer Service Representative
Propel Holdings
Toronto, ON
Full-time
You are a talented professional looking for a career, not a job. Reporting to the Manager, Operations, you are responsible for assisting customers with online loan applications and the…
Added 6 mins ago
Bilingual Spanish & English - Customer Service Representative
Propel Holdings
Toronto, ON
Full-time
You are a talented professional looking for a career, not a job. Reporting to the Manager, Operations, you are responsible for assisting customers with online loan applications and the…
Added 6 mins ago
LUVO Brand Manager - Mat Leave Contract (12 Months)
Clarion Medical Technologies
Cambridge, ON
Full-time
Monday-Friday day shift operations with work/life balance at the forefront
Added 6 mins ago
Transload Operator
Detroit Salt Company
AB · Sturgeon County, AB
Full-time
Report equipment issues or malfunctions to the Superintendent or Operations Manager.
Added 6 mins ago
Business Support Administrator
Hexagon
Dowling
Part-time
…Management to join our team in Dowling, Ontario. Reporting to the Operations Manager, this role will support order entry, quoting, invoicing, and administrative activities while…
Added 6 mins ago
NPI Supply Chain Project Coordinator (Permanent Part-Time)
Hexagon
Calgary, AB
Part-time
Lead cross-functional meetings, such as the weekly NPI meetings per project as representative of Operations team with the purpose of tracking progress, review timelines, establishing…
Added 6 mins ago
store manager - Guelph, ON
Starbucks
Guelph, ON
$62,500 to $82,600 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 19 mins ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
$21 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 19 mins ago
Piping Superintendent - Industrial
Jardeg
Saskatoon, SK
Full-time
…support our Infrastructure Division. Reporting to the hiring manager, this role plays a key part in guiding project teams, supporting division goals, and ensuring quality delivery across…
Added 19 mins ago
Assistant Produce Manager
Farm Boy Inc.
London, ON
$21 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 19 mins ago
Assistant Store Manager
Chatters Limited Partnership
Surrey, BC
Full-time
We’re looking for a confident and people oriented Assistant Store Manager who can multi task and keep things running smoothly in our busy salon environment.
Added 19 mins ago
Produce - Clerk Department Second Produce
Sobeys
Paradise, NL
Full-time
…Supervise the Produce Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 19 mins ago
Pharmacy Assistant Manager - RPT
Safeway Canada
Saskatoon, SK
Full-time
Collaborates with Relief Coordinator and Pharmacy District Manager Collaborates with colleagues to share best practices to continually enhance the patient experience
Added 19 mins ago
Produce - Clerk Department Second Produce
Sobeys
Paradise, NL
Full-time
…Supervise the Produce Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 19 mins ago
Produce - Clerk Produce
Sobeys
Shelburne, NS
Full-time
Any other duties as assigned by the Store Manager
Added 19 mins ago
Plant Manager
Umbilical Advanced
Toronto, ON · Greater Toronto Area, Canada
$165,000 to $195,000 CAD / year
Full-time
Role: Plant Manager, Operations Director, Plant Director, Site Director, Site Manager, General Manager or equivalent

Geely Auto Canada

Warranty Manager

Toronto, ON, Canada

Pay: $78,300 to $178,600 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Experience: ● 5+ years of experience in automotive warranty management, aftersales operations, or related roles.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Warranty Manager is responsible for the full lifecycle of warranty management for Geely Canada, encompassing policy governance, claims operations, dealer network management, audit & compliance, cost control, and data-driven quality improvement. This role serves as the internal Subject Matter Expert (SME) on all warranty-related matters, partnering cross-functionally with Aftersales, Technical, Parts, Customer Experience, and HQ teams to drive warranty process efficiency, reduce cost, and improve product reliability.

Key Responsibilities

1. Warranty Policy & Governance

Develop and maintain warranty policies, procedures, and guidelines aligned with factory standards and Canadian consumer protection regulations.

Define governance, approval authority, and escalation frameworks for warranty and goodwill decisions.

Act as the internal SME on all warranty-related matters.

Undertake additional duties or contribute to projects related to the Company's business operations, including providing leadership or support as reasonably required and consistent with the responsibilities of the role.

2. End-to-End Warranty Operations

Manage the full lifecycle of warranty claims (submission, validation, approval/denial, reimbursement).

Ensure claims are processed accurately, consistently, and within agreed timelines.

Oversee complex or high-value claims requiring detailed assessment.

3. Dealer Network Management

Provide guidance and support to dealers on warranty processes and requirements.

Monitor dealer performance (claim quality, rejection rates, timeliness) and drive improvements.

Manage dealer escalations, disputes, and exception approvals.

4. Audit, Compliance & Risk Control

Conduct dealer audits to ensure compliance and submission accuracy.

Identify and mitigate risks including incorrect claims, abuse, or fraud.

Maintain robust internal controls and audit readiness.

5. Cost Management & Reporting

Monitor and control warranty spend, identifying key cost drivers and risks.

Prepare regular reporting, forecasts, and insights for Finance and leadership.

Manage goodwill expenditure in line with commercial and customer strategies.

6. Data Analysis & Quality Improvement

Analyse warranty data to identify trends, failure modes, and product quality issues.

Support root cause analysis and drive corrective actions with factory and internal teams.

Contribute to continuous improvement to reduce warranty cost and improve reliability.

7. Cross-functional Collaboration

Partner with Aftersales, Technical, Parts, Customer Experience, and HQ teams.

Support technical validation of claims and resolution of recurring issues.

Coordinate parts return and support recovery processes where required.

8. Systems & Process Management

Lead warranty system integration, testing, and optimisation with factory systems.

Drive process efficiency, automation, and data accuracy.

Act as business owner for warranty systems and reporting tools.

9. Customer, Recall & Training Support

Support resolution of complex customer warranty disputes and escalations.

Assist in recall and service campaign execution and claim management.

Develop and deliver training to internal teams and dealers on warranty processes.

Job Requirements

Bachelor's degree in Automotive Engineering, Business, Mechanical Engineering, or related field.

5+ years of experience in automotive warranty management, aftersales operations, or related roles.

Deep understanding of warranty claims lifecycle, including submission, validation, approval, and reimbursement processes.

Experience with warranty system management and integration with factory/HQ systems.

Strong analytical skills with the ability to interpret warranty data, identify trends, and drive corrective actions.

Experience conducting dealer audits and managing compliance and fraud risks.

Knowledge of Canadian consumer protection regulations relevant to automotive warranty (e.g., provincial consumer protection acts, Competition Act).

Excellent communication and training delivery skills for internal teams and dealer networks.

Strong cross-functional collaboration abilities with Technical, Parts, Finance, and HQ teams.

Proficiency in English; Mandarin Chinese is an advantage for HQ communication.

Valid driver's license and willingness to travel to dealer locations.

Eligibility to work in Canada.

Apply About employer

More about this job

Responsibilities

Manage Geely Canada's warranty lifecycle, including policy governance, claims operations, dealer support, audits, compliance, cost control, and warranty systems. Analyze warranty data and collaborate with internal teams, dealers, and headquarters to resolve issues, improve product reliability, and reduce costs.

Requirements

Requires a bachelor's degree in a relevant field and at least five years of experience in automotive warranty management, aftersales operations, or a related role. Candidates should have expertise in warranty claims and systems, dealer audits and compliance, Canadian consumer protection regulations, data analysis, communication, and cross-functional collaboration; a valid driver's license, eligibility to work in Canada, and willingness to travel are also required.

Skills

Warranty Management
Warranty Claims Processing
Warranty Policy Governance
Dealer Network Management
Dealer Audits
Compliance and Risk Control
Cost Management
Warranty Data Analysis
Root Cause Analysis
Quality Improvement
Warranty Systems Integration
Process Optimization
Cross-Functional Collaboration
Customer Dispute Resolution
Training Delivery
Regulatory Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Automotive Warranty
Warranty Claims
Warranty Policy
Aftersales Operations
Dealer Network
Dealer Audits
Canadian Consumer Protection Regulations
Competition Act
Warranty Compliance
Fraud Risk
Warranty Cost Control
Goodwill Expenditure
Warranty Data Analysis
Failure Modes
Root Cause Analysis
Corrective Actions
Product Reliability
Factory Systems
Warranty System Integration
Process Automation
Data Accuracy
Recall Management
Service Campaigns
Parts Returns
Customer Warranty Disputes
Claims Reimbursement
Dealer Training
Mandarin Chinese
Automotive Engineering

Report this job