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Added 5 mins ago
FS
School Bus Driver
First Student
Halifax, NS
- Part-time
As a Part Time School Bus Driver, you will play a vital role in your community and the lives of students. You will start students’ days with morning pickup before school and transport them…
Added 5 mins ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 5 mins ago
Customer Experience Associate - Kleinburg (22.5 Hours/Week)
Scotiabank
Woodbridge, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Orangeville, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Welland, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Niagara Falls, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
St. Catharines, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
St. Catharines, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Guelph, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Georgetown, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
Microsoft 365 Certified: Endpoint Administrator Associate
Added 20 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
Microsoft 365 Certified: Endpoint Administrator Associate
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Burlington, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Hamilton, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
Microsoft 365 Certified: Endpoint Administrator Associate
Added 20 mins ago
WC
Senior Director, Merchandising (Dairy/Frozen)
Walmart Canada
Mississauga, ON
- Full-time
…investments and tests/pilots for future growth. The role ensures associate engagement and development, ensuring direct and indirect reports have current development and succession plans.…
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Hamilton, ON · Waterdown, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
TU
Research Associate - Pouladi Lab
The University of British Columbia
Vancouver, BC
- Full-time
The UBC Department of Medical Genetics seeks to be an inspiring and productive community of scholars; an outstanding provider of knowledge, technical expertise, and compassionate care for…
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Cambridge, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Fergus, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Kitchener, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 20 mins ago
WC
Retail Pharmacy Student
Walmart Canada
Kitchener, ON
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach.
Added 35 mins ago
GD
GARAGE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 50 mins ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
…staff and faculty and students to make a positive impact in our community and around the…
Added 50 mins ago
L
SalonCentric - Store Associate - Pickering, ON (Full-time)
L'Oréal
Toronto, ON
- Full-time
Our vision is to inspire the Beauty Community to make the world a more colorful place. We are committed to developing an atmosphere where every member of our Beauty Community feels…

GEI Consultants, Inc.

Senior Desktop Engineer

Guelph, ON, Canada

Pay Range For This Position: $40.00 – $50.00/hour · Full-time

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Job details

Pay: Pay Range For This Position: $40.00 – $50.00/hour
Job type: Full-time
Apply by: Dec 9, 2026
Education: Bachelor’s degree
Experience: 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

Your role at GEI.

GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced IT Support Engineer to join our IT Support Team in Canada. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments.

Position Overview

The IT Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic environment.

Essential Responsibilities & Duties

End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and remotely.
Ticket Management: Manage, prioritize, and resolve support requests through JitBit (or similar ITSM system), Microsoft Teams, and phone, ensuring SLA compliance.
Device Lifecycle Management: Image, configure, deploy, and maintain end-user devices using Windows Autopilot, Intune, and Endpoint Manager.
Advanced Troubleshooting: Resolving complex hardware, software, and network issues escalated from junior technicians. System Administration: Manage accounts and groups in EntraID and on-premise Active Directory, Office 365 and other enterprise applications..
Problem Management: Identifying, analyzing and resolving recurring issues.
Security: Support endpoint protection using Endpoint Protection, BitLocker, and CrowdStrike.
Networking: Support LAN/WAN Network Infrastructure including wireless and VPN.
Software Deployment: Intune Software Deployment with PMPC (PatchMyPC). Update, and support engineering and productivity software (e.g., AutoCAD, Bentley Suite, Bluebeam, Adobe products, etc.).
Documentation: Create and maintain technical documentation, knowledge base articles, and standard operating procedures. Compliance: Ensuring adherence to safety, compliance and licensing standards
Collaboration: Work closely with cross-functional teams including Procurement, Cybersecurity, and Infrastructure for escalated issues and projects.
Project Participation: Participate in technology rollouts, system upgrades, and other project-related initiatives.
Travel & On-Call: Willingness to travel occasionally within the U.S. and Canada and participate in an on-call support rotation (including evenings/weekends as needed).

Required Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, or related field required, equivalent combination of *Active Certifications accepted.
Experience:
- 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
- Proven experience supporting hybrid cloud environments (Microsoft 365, Azure AD, Intune).
Technical Proficiency:
- Windows 11 administration
- EntraID, Intune, Windows Autopilot
- Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
- Powershell
- Familiar with CrowdStrike Endpoint Protection is a plus
- Familiar with Airlock is a plus
- Remote tools (e.g., Endpoint Central, Microsoft Intune Remote Help)
- Manage Engine
Soft Skills:
- Provides technical support to the Helpdesk team and staff
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work independently and collaboratively
- Commitment to follow-through and resolving issues to completion
- Adaptability and calm under pressure

Preferred Certifications (not Required But Beneficial)

CompTIA A+, Network+, or Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

We are GEI.

Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.

We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.

With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.

Employee-owned. Employee-focused.

As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.

GEI’s Total Rewards Package Includes

Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
Pay Range For This Position: $40.00 – $50.00/hour
Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
Well-Being Program and Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules and Cell Phone Stipends
GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
Paid Holidays and Generous Paid Time Off Program
Rewards and Recognition
GEI-Funded Profit Sharing and 401(k)
Opportunity to be an Owner and Shareholder (Learn more here)
A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
And More…

Physical Requirements

WORK ENVIRONMENT

Functional Demands

Sedentary

x

Light

Medium

Other

Activity Level Throughout Workday (check one per row)

Physical Activity Requirements

Occasional

(0-35% of day)

Frequent

(33-66% of day)

Continuous

(67-100% of day)

Not Applicable

Sitting

x

Standing

x

Walking

x

Climbing

x

Lifting (floor to waist level) (in pounds)

x

Lifting (waist level and above) (in pounds)

x

Carrying objects

x

Push/pull

x

Twisting

x

Bending

x

Reaching forward

x

Reaching overhead

x

Squat/kneel/crawl

x

Wrist position deviation

x

Pinching/fine motor skills

x

Keyboard use/repetitive motion

x

Taste or smell (taste=never)

x

Talk or hear

x

Accurate 20/40

Very Accurate 20/20

Not Applicable

Near Vision

x

Far Vision

x

Yes

No

Not Applicable

Color Discrimination

Sensory Requirements

Minimal

Moderate

Accurate

Not Applicable

Depth perception

x

Hearing

x

Environment Requirements

Occupational Exposure Risk Potential

Reasonably Anticipated

Not Anticipated

Blood borne pathogens

x

Chemical

x

Airborne communicable diseases

x

Extreme temperatures

x

Radiation

x

Uneven surfaces or elevations

x

Extreme noise levels

x

Dust/particulate matter

x

Other (exposure Risks)

Usual workday hours:

x

8

10

12

Other work hours

GEI is an AA/equal opportunity employer, including disabled and veterans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide Tier 2/3 technical support for end-user devices, operating systems, Microsoft 365, applications, networks, security, and peripherals, resolving escalated issues and managing support tickets. Administer and deploy devices and software, maintain user accounts and documentation, support security and network infrastructure, and contribute to technology projects and cross-functional initiatives.

Requirements

Requires a bachelor’s degree in IT, computer science, or a related field, or an equivalent combination that includes active certifications, plus 5–10 years of relevant IT support experience. Candidates should have experience with Microsoft 365, Azure AD/Entra ID, Intune, Windows 11, Autopilot, and PowerShell, along with strong communication, organization, and problem-solving skills.

Skills

Windows 11 Administration
Microsoft 365
Entra ID
Active Directory
Intune
Windows Autopilot
PowerShell
Endpoint Management
Desktop and Laptop Support
Advanced Troubleshooting
Network Support
VPN Support
Endpoint Security
Software Deployment
IT Service Management
Technical Documentation

Benefits

Annual Performance Bonus
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Well-Being Program
Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules
Cell Phone Stipends
Continuing Education Assistance
Tuition Reimbursement
Professional Development
Paid Holidays
Paid Time Off
Profit Sharing
401(k)
Employee Ownership
Rewards and Recognition

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Azure AD
Entra ID
Active Directory
Intune
Windows Autopilot
Endpoint Manager
PowerShell
CrowdStrike
Airlock
Endpoint Central
Microsoft Intune Remote Help
ManageEngine
JitBit
Patch My PC
AutoCAD
Bentley Suite
Bluebeam
Adobe Products
BitLocker
Endpoint Protection
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation
VPN
LAN/WAN
IT Service Management

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