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Added 9 mins ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
Thales has a vacancy for a Material Coordinator who will be integral in the success of daily operations relating to the movement and management of spares and equipment. Part of the…
Added 9 mins ago
T
Personal Banking Associate
TD
Richmond, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 9 mins ago
S
Operations Consultant - Full Time
sephora.com
Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 9 mins ago
S
Asset Protection Partner
sephora.com
Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 9 mins ago
TB
Assistant Manager
Tailored Brands
Nanaimo, BC
- Full-time
Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
Added 9 mins ago
TB
Store Lead
Tailored Brands
Toronto, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 9 mins ago
W
Senior Project Manager
Worley
Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects valued over 1Billion across our…
Added 9 mins ago
SC
store manager, St. Thomas, ON
Starbucks Coffee Company
St. Thomas, ON
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 9 mins ago
SC
store manager, Grimsby, ON
Starbucks Coffee Company
Grimsby, ON
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 9 mins ago
AC
IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
This position will be reporting to the Manager, IT Operations.
Added 9 mins ago
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Specialist, Data Developer
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 23 mins ago
BH
Senior Manager, Supportive Housing Delivery
BC Housing
Burnaby, BC
- Full-time
…supports service delivery of Supportive Housing programs and operations in the assigned region and assists the in the oversight of Non-Profit…
Added 23 mins ago
NS
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health Authority
Halifax, NS
- Full-time
In conjunction with the Pharmacy Operations Manager, the Pyxis Support Registered Pharmacy Technician is responsible for the management of the pharmacy automated dispensing cabinet system…
Added 23 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 23 mins ago
LH
Care Coordinator
Lifemark Health Group
Liverpool, NS
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
CO
Hostel Cleaner - Relief
Christie Ossington Neighbourhood Centre
Toronto, ON
- $28.8 CAD / hour
- Full-time
This is a unionized position reporting to the Manager of Shelter Operations or the Drop-In Supervisor, depending on assignment.
Added 23 mins ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
Added 38 mins ago
S(
Senior Referrals Analyst
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
The role of the Senior Referrals Analyst is to assist and support the Consultation and Accommodation (CA) Manager and the Referrals program in the Treaty, Lands and Resources department.…
Added 38 mins ago
NS
Air Conditioning/Refrigeration Technician - Maintenance and Operations
Nova Scotia Health Authority
Halifax, NS
- Full-time
Under the general direction of the Assistant Manager, Maintenance and Operations, the Air Conditioning/Refrigeration Technician performs a variety of skills related to the trade which are…
Added 38 mins ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
Added 38 mins ago
L
Principal Product Manager
Lightworks
Toronto, ON
- Full-time
Lightworks is hiring a Principal Product Manager to work within the AI Consortium (AIC) for our Head of Engineering, alongside AI Consortium members. The AIC is developing several projects,…
Added 38 mins ago
BP
Kitchen Manager (West Springs)
Boston Pizza
Calgary, AB
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 53 mins ago
IH
Clinical Specialist | Home Health
Interior Health Authority
Kelowna, BC
- Full-time
Mentoring program for new Clinical Operations Managers
Added 53 mins ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
As a Software Development Manager with-in the S3 Request Plane, you will help your team to design, develop and deliver global highly available services that provide robust, safe, scalable…
Added 53 mins ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
We currently have a position available for a Manager in our Billing department. Reporting to the CFO, the successful candidate will provide overall management and direction to the billing…

GEI Consultants, Inc.

Senior Desktop Engineer

Abbotsford, BC, Canada

Pay Range For This Position: $40.00 – $50.00/hour · Full-time

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Job details

Pay: Pay Range For This Position: $40.00 – $50.00/hour
Job type: Full-time
Apply by: Dec 9, 2026
Education: Bachelor’s degree
Experience: 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

Your role at GEI.

GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced IT Support Engineer to join our IT Support Team in Canada. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments.

Position Overview

The IT Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic environment.

Essential Responsibilities & Duties

End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and remotely.
Ticket Management: Manage, prioritize, and resolve support requests through JitBit (or similar ITSM system), Microsoft Teams, and phone, ensuring SLA compliance.
Device Lifecycle Management: Image, configure, deploy, and maintain end-user devices using Windows Autopilot, Intune, and Endpoint Manager.
Advanced Troubleshooting: Resolving complex hardware, software, and network issues escalated from junior technicians. System Administration: Manage accounts and groups in EntraID and on-premise Active Directory, Office 365 and other enterprise applications..
Problem Management: Identifying, analyzing and resolving recurring issues.
Security: Support endpoint protection using Endpoint Protection, BitLocker, and CrowdStrike.
Networking: Support LAN/WAN Network Infrastructure including wireless and VPN.
Software Deployment: Intune Software Deployment with PMPC (PatchMyPC). Update, and support engineering and productivity software (e.g., AutoCAD, Bentley Suite, Bluebeam, Adobe products, etc.).
Documentation: Create and maintain technical documentation, knowledge base articles, and standard operating procedures. Compliance: Ensuring adherence to safety, compliance and licensing standards
Collaboration: Work closely with cross-functional teams including Procurement, Cybersecurity, and Infrastructure for escalated issues and projects.
Project Participation: Participate in technology rollouts, system upgrades, and other project-related initiatives.
Travel & On-Call: Willingness to travel occasionally within the U.S. and Canada and participate in an on-call support rotation (including evenings/weekends as needed).

Required Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, or related field required, equivalent combination of *Active Certifications accepted.
Experience:
- 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
- Proven experience supporting hybrid cloud environments (Microsoft 365, Azure AD, Intune).
Technical Proficiency:
- Windows 11 administration
- EntraID, Intune, Windows Autopilot
- Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
- Powershell
- Familiar with CrowdStrike Endpoint Protection is a plus
- Familiar with Airlock is a plus
- Remote tools (e.g., Endpoint Central, Microsoft Intune Remote Help)
- Manage Engine
Soft Skills:
- Provides technical support to the Helpdesk team and staff
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work independently and collaboratively
- Commitment to follow-through and resolving issues to completion
- Adaptability and calm under pressure

Preferred Certifications (not Required But Beneficial)

CompTIA A+, Network+, or Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

We are GEI.

Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.

We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.

With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.

Employee-owned. Employee-focused.

As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.

GEI’s Total Rewards Package Includes

Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
Pay Range For This Position: $40.00 – $50.00/hour
Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
Well-Being Program and Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules and Cell Phone Stipends
GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
Paid Holidays and Generous Paid Time Off Program
Rewards and Recognition
GEI-Funded Profit Sharing and 401(k)
Opportunity to be an Owner and Shareholder (Learn more here)
A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
And More…

Physical Requirements

WORK ENVIRONMENT

Functional Demands

Sedentary

x

Light

Medium

Other

Activity Level Throughout Workday (check one per row)

Physical Activity Requirements

Occasional

(0-35% of day)

Frequent

(33-66% of day)

Continuous

(67-100% of day)

Not Applicable

Sitting

x

Standing

x

Walking

x

Climbing

x

Lifting (floor to waist level) (in pounds)

x

Lifting (waist level and above) (in pounds)

x

Carrying objects

x

Push/pull

x

Twisting

x

Bending

x

Reaching forward

x

Reaching overhead

x

Squat/kneel/crawl

x

Wrist position deviation

x

Pinching/fine motor skills

x

Keyboard use/repetitive motion

x

Taste or smell (taste=never)

x

Talk or hear

x

Accurate 20/40

Very Accurate 20/20

Not Applicable

Near Vision

x

Far Vision

x

Yes

No

Not Applicable

Color Discrimination

Sensory Requirements

Minimal

Moderate

Accurate

Not Applicable

Depth perception

x

Hearing

x

Environment Requirements

Occupational Exposure Risk Potential

Reasonably Anticipated

Not Anticipated

Blood borne pathogens

x

Chemical

x

Airborne communicable diseases

x

Extreme temperatures

x

Radiation

x

Uneven surfaces or elevations

x

Extreme noise levels

x

Dust/particulate matter

x

Other (exposure Risks)

Usual workday hours:

x

8

10

12

Other work hours

GEI is an AA/equal opportunity employer, including disabled and veterans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide Tier 2/3 technical support for end-user devices, operating systems, Microsoft 365, applications, networks, VPNs, and security across office and remote environments. Manage device deployment and lifecycle, user accounts, support tickets, documentation, recurring problems, and participate in technology projects and an on-call rotation.

Requirements

Requires a bachelor’s degree in IT, computer science, or a related field, or an equivalent combination that includes active certifications, and 5–10 years of relevant IT support experience. Candidates should have experience with hybrid Microsoft cloud environments and proficiency in Windows 11, Entra ID, Intune, Autopilot, Microsoft 365, and PowerShell; strong communication and troubleshooting skills are also required.

Skills

Tier 2/3 IT Support
Windows 11 Administration
Microsoft 365
Entra ID
Active Directory
Intune
Windows Autopilot
PowerShell
Endpoint Management
Endpoint Security
CrowdStrike
Networking
VPN Support
Hardware And Software Troubleshooting
Software Deployment
ITSM Ticket Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Well-Being Program
Paid Parental Leave
Commuter Benefits
Cell Phone Stipend
Continuing Education Assistance
Tuition Reimbursement
Paid Holidays
Paid Time Off
Profit Sharing
401(k)
Performance Bonus
Flexible Work Arrangements
Professional Development
Professional Dues And License Support
Employee Ownership

Visa sponsorship

Not detected in the job text

Keywords

Tier 2/3 Support
Windows 11
Microsoft 365
Azure AD
Entra ID
Active Directory
Intune
Windows Autopilot
Endpoint Manager
PowerShell
CrowdStrike
Airlock
Endpoint Central
Microsoft Intune Remote Help
ManageEngine
JitBit
Patch My PC
BitLocker
AutoCAD
Bentley Suite
Bluebeam
Adobe Products
ITSM
VPN
LAN/WAN
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

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