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Added 22 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Vancouver, BC
- $20.25 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 22 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 37 mins ago
M
Solution Engineer Manager
Microsoft
Toronto, ON
- Full-time
As a Solution Engineer Manager, you will lead a team of Azure Solution Engineers who act as trusted advisors and subject matter experts in Azure. You will work closely with customers to…
Added 37 mins ago
V
Specialist, Data Developer
Vale
Canada
- Full-time
You will report to the Manager, Data Platforms and Foundation and work closely with cross-functional teams including data scientists, analysts, architects, and business stakeholders.
Added 1 hour ago
SE
Quality Manager in Projects
Siemens Energy
Montreal, QC
- Full-time
In regard to functional matters the reporting line is additionally to the execution unit Quality Manager/ Head of Quality of the project related business.
Added 1 hour ago
L
Principal Product Manager
Lightworks
Toronto, ON
- Full-time
Lightworks is hiring a Principal Product Manager to work within the AI Consortium (AIC) for our Head of Engineering, alongside AI Consortium members. The AIC is developing several projects,…
Added 1 hour ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
We currently have a position available for a Manager in our Billing department. Reporting to the CFO, the successful candidate will provide overall management and direction to the billing…
Added 1 hour ago
S
Senior Process Engineer
Sacré-Davey
North Vancouver, BC
- Full-time
…opportunities for growth, innovation, and process optimization.Support business development initiatives by participating in setting organizational goals and aligning project…
Added 1 hour ago
K
Senior Quality Manager - Energy Construction
Kiewit
AB · Edmonton, AB
- Full-time
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 1 hour ago
AF
Environmental, Social and Governance (ESG) Co-op
Agri Foods
Burnaby, BC
- Full-time
May be required to work on-site depending on business needs.
Added 1 hour ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 1 hour ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
…facility by providing hands‑on leadership, coordination, and technical expertise. This role ensures production targets are met while maintaining high standards of quality, safety, and…
Added 1 hour ago
GC
Credit Analyst
GMS Canada
Victoria, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 1 hour ago
GC
Credit Analyst
GMS Canada
Calgary, AB
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 1 hour ago
Technical Account Manager, Advanced Materials
IMCD Group B.V.
Canada
…speciality chemicals and ingredients. IMCD is a strong, innovative business partner and solutions provider for producers of consumer, industrial and durable goods in multiple business…
Added 1 hour ago
MO
Municipal Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Oversee the development of an electronic records management system, working in tandem with the Records Management Clerk and the Manager of IT
Added 1 hour ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Manager, Health and Safety is responsible for providing strategic and operational leadership for the Alterra Experiences Division's occupational health and safety program, ensuring the…
Added 1 hour ago
CO
Return to Work Specialist (2)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…the city is a key destination for financial, government and business services, tourism, health care, research and…
Added 1 hour ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to…
Added 1 hour ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to…
Added 1 hour ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to…
Added 1 hour ago
E
Business Line Manager - Surface Division
Epiroc
Mississauga, ON
- Full-time
Join Our Team as a Business Line Manager - Surface Division at Epiroc!
Added 1 hour ago
KG
Senior Mechanical Engineer
Kinross Gold Corporation
Toronto, ON
- Full-time
Kinross’ Technical Services Department is looking for mechanical engineering candidates to join our team. This individual will work on development projects, studies, execution projects and…
Added 1 hour ago
TE
Field Operations Supervisor, Service - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
…and training of field and support personnel, ensuring skill development and…
Added 2 hours ago
Program Manager, Brand Studio
Stripe
Canada
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…

GEI Consultants, Inc.

Senior Desktop Engineer

Abbotsford, BC, Canada

Pay Range For This Position: $40.00 – $50.00/hour · Full-time

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Job details

Pay: Pay Range For This Position: $40.00 – $50.00/hour
Job type: Full-time
Apply by: Dec 9, 2026
Education: Bachelor’s degree
Experience: 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

Your role at GEI.

GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced IT Support Engineer to join our IT Support Team in Canada. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments.

Position Overview

The IT Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic environment.

Essential Responsibilities & Duties

End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and remotely.
Ticket Management: Manage, prioritize, and resolve support requests through JitBit (or similar ITSM system), Microsoft Teams, and phone, ensuring SLA compliance.
Device Lifecycle Management: Image, configure, deploy, and maintain end-user devices using Windows Autopilot, Intune, and Endpoint Manager.
Advanced Troubleshooting: Resolving complex hardware, software, and network issues escalated from junior technicians. System Administration: Manage accounts and groups in EntraID and on-premise Active Directory, Office 365 and other enterprise applications..
Problem Management: Identifying, analyzing and resolving recurring issues.
Security: Support endpoint protection using Endpoint Protection, BitLocker, and CrowdStrike.
Networking: Support LAN/WAN Network Infrastructure including wireless and VPN.
Software Deployment: Intune Software Deployment with PMPC (PatchMyPC). Update, and support engineering and productivity software (e.g., AutoCAD, Bentley Suite, Bluebeam, Adobe products, etc.).
Documentation: Create and maintain technical documentation, knowledge base articles, and standard operating procedures. Compliance: Ensuring adherence to safety, compliance and licensing standards
Collaboration: Work closely with cross-functional teams including Procurement, Cybersecurity, and Infrastructure for escalated issues and projects.
Project Participation: Participate in technology rollouts, system upgrades, and other project-related initiatives.
Travel & On-Call: Willingness to travel occasionally within the U.S. and Canada and participate in an on-call support rotation (including evenings/weekends as needed).

Required Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, or related field required, equivalent combination of *Active Certifications accepted.
Experience:
- 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
- Proven experience supporting hybrid cloud environments (Microsoft 365, Azure AD, Intune).
Technical Proficiency:
- Windows 11 administration
- EntraID, Intune, Windows Autopilot
- Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
- Powershell
- Familiar with CrowdStrike Endpoint Protection is a plus
- Familiar with Airlock is a plus
- Remote tools (e.g., Endpoint Central, Microsoft Intune Remote Help)
- Manage Engine
Soft Skills:
- Provides technical support to the Helpdesk team and staff
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work independently and collaboratively
- Commitment to follow-through and resolving issues to completion
- Adaptability and calm under pressure

Preferred Certifications (not Required But Beneficial)

CompTIA A+, Network+, or Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

We are GEI.

Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.

We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.

With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.

Employee-owned. Employee-focused.

As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.

GEI’s Total Rewards Package Includes

Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
Pay Range For This Position: $40.00 – $50.00/hour
Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
Well-Being Program and Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules and Cell Phone Stipends
GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
Paid Holidays and Generous Paid Time Off Program
Rewards and Recognition
GEI-Funded Profit Sharing and 401(k)
Opportunity to be an Owner and Shareholder (Learn more here)
A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
And More…

Physical Requirements

WORK ENVIRONMENT

Functional Demands

Sedentary

x

Light

Medium

Other

Activity Level Throughout Workday (check one per row)

Physical Activity Requirements

Occasional

(0-35% of day)

Frequent

(33-66% of day)

Continuous

(67-100% of day)

Not Applicable

Sitting

x

Standing

x

Walking

x

Climbing

x

Lifting (floor to waist level) (in pounds)

x

Lifting (waist level and above) (in pounds)

x

Carrying objects

x

Push/pull

x

Twisting

x

Bending

x

Reaching forward

x

Reaching overhead

x

Squat/kneel/crawl

x

Wrist position deviation

x

Pinching/fine motor skills

x

Keyboard use/repetitive motion

x

Taste or smell (taste=never)

x

Talk or hear

x

Accurate 20/40

Very Accurate 20/20

Not Applicable

Near Vision

x

Far Vision

x

Yes

No

Not Applicable

Color Discrimination

Sensory Requirements

Minimal

Moderate

Accurate

Not Applicable

Depth perception

x

Hearing

x

Environment Requirements

Occupational Exposure Risk Potential

Reasonably Anticipated

Not Anticipated

Blood borne pathogens

x

Chemical

x

Airborne communicable diseases

x

Extreme temperatures

x

Radiation

x

Uneven surfaces or elevations

x

Extreme noise levels

x

Dust/particulate matter

x

Other (exposure Risks)

Usual workday hours:

x

8

10

12

Other work hours

GEI is an AA/equal opportunity employer, including disabled and veterans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide Tier 2/3 technical support for end-user devices, operating systems, Microsoft 365, applications, networks, VPNs, and security across office and remote environments. Manage device deployment and lifecycle, user accounts, support tickets, documentation, recurring problems, and participate in technology projects and an on-call rotation.

Requirements

Requires a bachelor’s degree in IT, computer science, or a related field, or an equivalent combination that includes active certifications, and 5–10 years of relevant IT support experience. Candidates should have experience with hybrid Microsoft cloud environments and proficiency in Windows 11, Entra ID, Intune, Autopilot, Microsoft 365, and PowerShell; strong communication and troubleshooting skills are also required.

Skills

Tier 2/3 IT Support
Windows 11 Administration
Microsoft 365
Entra ID
Active Directory
Intune
Windows Autopilot
PowerShell
Endpoint Management
Endpoint Security
CrowdStrike
Networking
VPN Support
Hardware And Software Troubleshooting
Software Deployment
ITSM Ticket Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Well-Being Program
Paid Parental Leave
Commuter Benefits
Cell Phone Stipend
Continuing Education Assistance
Tuition Reimbursement
Paid Holidays
Paid Time Off
Profit Sharing
401(k)
Performance Bonus
Flexible Work Arrangements
Professional Development
Professional Dues And License Support
Employee Ownership

Visa sponsorship

Not detected in the job text

Keywords

Tier 2/3 Support
Windows 11
Microsoft 365
Azure AD
Entra ID
Active Directory
Intune
Windows Autopilot
Endpoint Manager
PowerShell
CrowdStrike
Airlock
Endpoint Central
Microsoft Intune Remote Help
ManageEngine
JitBit
Patch My PC
BitLocker
AutoCAD
Bentley Suite
Bluebeam
Adobe Products
ITSM
VPN
LAN/WAN
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

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