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Added 24 mins ago
MR
Senior Project Manager (Water / Wastewater Construction)
Maple Reinders
Mississauga, ON
- $145,000 to $180,000 CAD / year
- Full-time
The Senior Project Manager is Maple Reinders designated representative to the Owner/Client. The morals, ethics and standards of the company and its employees are to be reflected. The…
Added 24 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
…candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 24 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
…candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 24 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
…candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 24 mins ago
MR
Senior Project Manager (ICI Construction)
Maple Reinders
Mississauga, ON
- $145,000 to $170,000 CAD / year
- Full-time
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Added 24 mins ago
P1
Senior Human Resources Generalist
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- Full-time
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Added 54 mins ago
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Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
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Added 54 mins ago
OW
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- Full-time
Cultivating strong client relationships and networks, presenting to senior audiences, and working day-to-day with C-Suite, senior executives, and mid-level clients
Added 54 mins ago
OM
Senior Campaign Manager, Social
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Toronto, ON
- Full-time
The role of the Senior Campaign Manager is responsible for the overall account performance and execution, as well as mentoring and training junior employees. Their goal is to provide best…
Added 54 mins ago
D|
Assurance Manager
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Niagara Falls, ON
- $110,000 to $135,000 CAD / year
- Full-time
Help maintain high standards of client service and audit quality
Added 54 mins ago
Continuous Quality Improvement Registered Practical Nurse & UCP Trainer
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Added 54 mins ago
National Account Manager (Ontario)
Kandor
Mississauga, ON
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 1 hour ago
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Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 1 hour ago
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Manager, Advice Center Coaching Design & Leader Enablement
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Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 1 hour ago
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Transportation Customer Service Manager
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Mississauga, ON
- Full-time
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Added 1 hour ago
Data Strategy & Data Enabled Solutions - Senior Manager or Associate Director
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EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
Added 1 hour ago
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SAP OTC Service Delivery Manager – Projects & Enhancements (36082)
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Toronto, ON
- Contract
The Service Delivery Manager will be an experienced and seasoned SAP OTC lead with strong project and integration management capability. The resource will be responsible for leading small…
Added 1 hour ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 1 hour ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 1 hour ago
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Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 1 hour ago
VS
Senior Manager, Solutions Services
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Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the…
Added 1 hour ago
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Manager, Investments - Tangerine
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Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 1 hour ago
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Project Manager-FR
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- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 1 hour ago
OP
Senior Financial Analyst
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- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 1 hour ago
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AI and Data - Senior Manager - Solution Architect/Tech Lead
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Calgary, AB
- Full-time
We are seeking a Senior Manager, Data Analytics, Solution Architect. Our IT Advisory Analytics practice works collaboratively with our clients to enhance their ability to use and interpret…

GEI Consultants, Inc.

Senior Desktop Engineer

Vancouver, BC, Canada

Pay Range For This Position: $40.00 – $50.00/hour · Full-time

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Job details

Pay: Pay Range For This Position: $40.00 – $50.00/hour
Job type: Full-time
Apply by: Dec 9, 2026
Education: Bachelor’s degree
Experience: 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

Your role at GEI.

GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced IT Support Engineer to join our IT Support Team in Canada. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments.

Position Overview

The IT Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic environment.

Essential Responsibilities & Duties

End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and remotely.
Ticket Management: Manage, prioritize, and resolve support requests through JitBit (or similar ITSM system), Microsoft Teams, and phone, ensuring SLA compliance.
Device Lifecycle Management: Image, configure, deploy, and maintain end-user devices using Windows Autopilot, Intune, and Endpoint Manager.
Advanced Troubleshooting: Resolving complex hardware, software, and network issues escalated from junior technicians. System Administration: Manage accounts and groups in EntraID and on-premise Active Directory, Office 365 and other enterprise applications..
Problem Management: Identifying, analyzing and resolving recurring issues.
Security: Support endpoint protection using Endpoint Protection, BitLocker, and CrowdStrike.
Networking: Support LAN/WAN Network Infrastructure including wireless and VPN.
Software Deployment: Intune Software Deployment with PMPC (PatchMyPC). Update, and support engineering and productivity software (e.g., AutoCAD, Bentley Suite, Bluebeam, Adobe products, etc.).
Documentation: Create and maintain technical documentation, knowledge base articles, and standard operating procedures. Compliance: Ensuring adherence to safety, compliance and licensing standards
Collaboration: Work closely with cross-functional teams including Procurement, Cybersecurity, and Infrastructure for escalated issues and projects.
Project Participation: Participate in technology rollouts, system upgrades, and other project-related initiatives.
Travel & On-Call: Willingness to travel occasionally within the U.S. and Canada and participate in an on-call support rotation (including evenings/weekends as needed).

Required Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, or related field required, equivalent combination of *Active Certifications accepted.
Experience:
- 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.
- Proven experience supporting hybrid cloud environments (Microsoft 365, Azure AD, Intune).
Technical Proficiency:
- Windows 11 administration
- EntraID, Intune, Windows Autopilot
- Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
- Powershell
- Familiar with CrowdStrike Endpoint Protection is a plus
- Familiar with Airlock is a plus
- Remote tools (e.g., Endpoint Central, Microsoft Intune Remote Help)
- Manage Engine
Soft Skills:
- Provides technical support to the Helpdesk team and staff
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work independently and collaboratively
- Commitment to follow-through and resolving issues to completion
- Adaptability and calm under pressure

Preferred Certifications (not Required But Beneficial)

CompTIA A+, Network+, or Security+
Microsoft 365 Certified: Endpoint Administrator Associate
ITIL Foundation

We are GEI.

Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.

We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.

With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.

Employee-owned. Employee-focused.

As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.

GEI’s Total Rewards Package Includes

Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
Pay Range For This Position: $40.00 – $50.00/hour
Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
Well-Being Program and Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules and Cell Phone Stipends
GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
Paid Holidays and Generous Paid Time Off Program
Rewards and Recognition
GEI-Funded Profit Sharing and 401(k)
Opportunity to be an Owner and Shareholder (Learn more here)
A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
And More…

Physical Requirements

WORK ENVIRONMENT

Functional Demands

Sedentary

x

Light

Medium

Other

Activity Level Throughout Workday (check one per row)

Physical Activity Requirements

Occasional

(0-35% of day)

Frequent

(33-66% of day)

Continuous

(67-100% of day)

Not Applicable

Sitting

x

Standing

x

Walking

x

Climbing

x

Lifting (floor to waist level) (in pounds)

x

Lifting (waist level and above) (in pounds)

x

Carrying objects

x

Push/pull

x

Twisting

x

Bending

x

Reaching forward

x

Reaching overhead

x

Squat/kneel/crawl

x

Wrist position deviation

x

Pinching/fine motor skills

x

Keyboard use/repetitive motion

x

Taste or smell (taste=never)

x

Talk or hear

x

Accurate 20/40

Very Accurate 20/20

Not Applicable

Near Vision

x

Far Vision

x

Yes

No

Not Applicable

Color Discrimination

Sensory Requirements

Minimal

Moderate

Accurate

Not Applicable

Depth perception

x

Hearing

x

Environment Requirements

Occupational Exposure Risk Potential

Reasonably Anticipated

Not Anticipated

Blood borne pathogens

x

Chemical

x

Airborne communicable diseases

x

Extreme temperatures

x

Radiation

x

Uneven surfaces or elevations

x

Extreme noise levels

x

Dust/particulate matter

x

Other (exposure Risks)

Usual workday hours:

x

8

10

12

Other work hours

GEI is an AA/equal opportunity employer, including disabled and veterans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide Tier 2/3 support for end-user devices, operating systems, Microsoft 365, applications, networks, security, and peripherals, resolving escalated issues and managing support tickets. Administer user accounts and endpoint deployments, maintain documentation and security standards, and collaborate on technology projects and rollouts.

Requirements

Requires a bachelor’s degree in IT, computer science, or a related field, or an equivalent combination that may include active certifications, plus 5–10 years of relevant IT support experience. Candidates should have experience with hybrid Microsoft cloud environments and proficiency in Windows 11, Entra ID, Intune, Autopilot, Microsoft 365, and PowerShell, along with strong communication and problem-solving skills.

Skills

Windows 11 Administration
Microsoft 365
Entra ID
Active Directory
Intune
Windows Autopilot
PowerShell
Endpoint Protection
CrowdStrike
Desktop and Laptop Support
Hardware and Software Troubleshooting
Networking
VPN Support
IT Service Management
Device Lifecycle Management
Technical Documentation

Benefits

Annual Performance Bonus
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Well-Being Program
Paid Parental Leave
Commuter Benefits
Cell Phone Stipends
Continuing Education Assistance
Tuition Reimbursement
Professional Development
Paid Holidays
Paid Time Off
Profit Sharing
401(k)
Employee Ownership
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Azure AD
Entra ID
Active Directory
Intune
Windows Autopilot
Endpoint Manager
PowerShell
CrowdStrike
Airlock
ManageEngine
Endpoint Central
Microsoft Intune Remote Help
JitBit
Patch My PC
AutoCAD
Bentley Suite
Bluebeam
Adobe
BitLocker
ITIL
CompTIA A+
Network+
Security+
Endpoint Administrator Associate
VPN
LAN/WAN
IT Service Management
Device Lifecycle Management

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