AI/ML Engineer

About the Role: We're seeking a talented and motivated AI Engineer to join our fast-growing team and deliver innovative, scalable AI-powered solutions that impact thousands of customers worldwide. As a crucial member of our Engineering department, you will play a key role in designing, shipping, and maintaining production-ready AI/ML features across our SaaS products. You'll have the autonomy to lead technical discovery, contribute to both prototyping and robust production systems, and collaborate closely with product, design, and infrastructure teams to move fast, iterate, and deliver value. You'll have opportunities to shape our AI strategy, architect reusable components, and push the boundaries of what modern language models and data pipelines can achieve. As part of our remote-first team, you'll work flexibly with cutting-edge tools and infrastructure as we grow our AI and automation offerings. We highly value a learning mindset, strong technical fundamentals, and a passion for leveraging AI to solve meaningful real-world problems. What you'll do: Design, implement, and deploy AI and machine learning features in production SaaS applications Integrate and orchestrate LLMs (OpenAI, Anthropic, open-source models like Llama or Mistral) and maintain vector stores for fast retrieval Develop and optimize prompt engineering strategies, custom pipelines (including RAG, agents), and in-house AI tooling Build, maintain, and expand our evaluation and monitoring systems for AI feature quality, accuracy, and safety Collaborate with cross-functional teams (product, design, backend, and DevOps) to deliver seamless user experiences Prototype and test new AI-driven product ideas, take active part in technical architecture decisions, and help set coding standards in our AI stack Contribute to technical documentation, and mentor other teams in best practices around AI/ML and automation What we're looking for: Proven experience shipping AI/ML features in production (e.g., RAG, agents, prompt engineering, finetuning, embeddings, or similar) Proficiency in Python or PHP, and hands-on experience with REST APIs, async workflows, and cloud deployments Familiarity with modern LLM frameworks such as LangChain, LlamaIndex, Haystack or similar AI integration tools Strong fundamentals in software engineering and experience orchestrating complex architectures (microservices, serverless, containerization is a plus) Comfortable working in a fast-paced, remote, product-driven environment Bonus: Experience with cloud platforms (AWS, GCP, Azure), ML Ops tooling, CI/CD automation, or contributing to open-source AI projects What we offer: Remote, flexible work and a collaborative international team Challenging projects with opportunities for rapid growth and learning in AI Modern tech stack, autonomy, and support for professional development Competitive salary, technology budget, and meaningful equity for the right candidate If you're passionate about building next-generation AI solutions and want to have a real product impact, we'd love to hear from you!