Jobs in Canada

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Added 7 mins ago
Manager, Data & AI Governance - Global Compliance
Scotiabank
Toronto, ON
The Manager, Data and AI Governance supports the implementation and operation of Global Compliance's Data and AI Governance program, enabling trusted data and the responsible adoption of AI…
Added 7 mins ago
Senior Manager, Loyalty Partnerships (Toronto, ON)
Scotiabank
Toronto, ON
Business Degree or MBA, strong background in business, Payments and loyalty experience, preferably in financial services
Added 7 mins ago
H
Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Administrative Assistant is directly accountable to the Manager and Director, First Nations Métis Relations (FNMR) of the Saskatchewan Health Authority (SHA) and…
Added 7 mins ago
Account Manager
Grainger Businesses
Burnaby, BC
…Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager. This role is based in Prince Rupert,…
Added 7 mins ago
H
Senior Construction Manager
HDR
Richmond Hill, ON
- Full-time
HDR is seeking a Senior Construction Manager to join our Transportation – Construction and Field Services team in the Greater Toronto Area to work on roadway and highway construction…
Added 7 mins ago
NM
Project Engineer / Leader (Level I–III)
NCS Multistage LLC
Calgary, AB
- Full-time
Reports to: Engineering Manager, Product performance or Research & Development
Added 7 mins ago
Territory Sales Intern, Guelph
UPL
Guelph, ON
· Valid driver's license required · · Must possess the ability to work within a highly regulated area
Added 7 mins ago
Strategic Planning Analyst III - Program Manager, Portfolio Management and Governance
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
Added 7 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - National
EY
Halifax, NS · Victoria, BC · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
…solution development, and will operate as a connector between business leadership, data and technology teams, and solution delivery. They’ll combine the mindset of a strategist, problem…
Added 7 mins ago
Data Strategy & Data Enabled Solutions - Senior Manager or Associate Director - Toronto
EY
Toronto, ON
…solution development, and will operate as a connector between business leadership, data and technology teams, and solution delivery. They’ll combine the mindset of a strategist, problem…
Added 7 mins ago
Senior Program Advisor, Program Analytics and Policy
Government of Alberta
AB
…and Television Tax Credit (FTTC) Program. Reporting to the Manager, the role supports data analysis and reporting, performance measurement, IT system coordination, policy development and…
Added 7 mins ago
F
Business Development Manager
Financeit
Remote, Canada
- $80,000 to $90,000 CAD / year
- Full-time
- Remote
Financeit is looking for a Business Development Manager to drive new dealer acquisition across Canada's Home Improvement sector. This is a hunting-focused sales role responsible for…
Added 7 mins ago
Assistant Manager Disability Management - Occupational Health, Safety & Wellness - People Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager Disability Management for Occupational Health Safety and Wellness (OHSW), this position provides hands on expertise and experience to support the Disability…
Added 7 mins ago
Payroll Clerk
Dumas
Timmins, ON
Business Address: 865 Mountjoy Street South, PO Box 1600, Timmins, ON, P4N 7W7
Added 7 mins ago
Time and Attendance Specialist
Dumas
Timmins, ON
Business Address: 865 Mountjoy Street South, PO Box 1600, Timmins, ON, P4N 7W7
Added 7 mins ago
Co-op, People Services (Winter Term)
Canfor
Vancouver, BC
In this role, the People Services Co-op supports the day-to-day operations of the HR Service Centre by providing timely, accurate, and client-focused support to employees and leaders.
Added 7 mins ago
Territory Manager, Orthodontics, AB & Prairies
Dentsply Sirona, Inc
BC · Canada Home Office, BC
Valid driver’s license required
Added 7 mins ago
Quality Auditor
Canadian Blood Services
Ottawa, ON
Incumbents must have a certificate of Audit Designation from a recognized Institute
Added 7 mins ago
TC
Senior Service Delivery Manager
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and…
Added 7 mins ago
D
Global Blackbelt, Senior Cloud Security Specialist
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
…adopt generative AI, copilots, autonomous agents, and AI-driven business processes, Darktrace is uniquely positioned to help customers secure what AI can do, thanks to our 13 years’…
Added 7 mins ago
CS
Project Coordinator
Cynet Systems
Regina, SK
- $35 to $40 CAD / hour
- Contract
…stakeholders and complex needs. The candidate will report to the Manager and support all aspects of project coordination. This is a highly visible, busy, and challenging role focused on…
Added 7 mins ago
RH
Marketing Manager
Robert Half
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client, a well-established Canadian education organization with over 30 years of experience, is seeking a Marketing Manager to lead its marketing function and drive growth across a…
Added 22 mins ago
SB
Manager, Channel Operations & Planning
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Manager, Channel Operations & Planning, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Director, Channel Marketing. The Manager, Channel…
Added 22 mins ago
M
Program manager - Data management (Space)
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Serve as the primary business lead for data exchanges between internal functions, customers, suppliers, and external partners.
Added 22 mins ago
HR
Manager, Human Resources Operations
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…organization that continues to invest in its people, programs, and services. We are seeking a Manager, Human Resources Operations to join our Human Resources team and help strengthen the…

Generac Power Systems

Customer Success Manager

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

Apply on generac.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How you will make an impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What you will bring to the Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of
Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience that would be an asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on generac.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinate program implementation and delivery across internal teams, and bring partner feedback into product discussions. Support integrations, troubleshooting, customer inquiries, and orders or returns while identifying ways to improve partner experiences and grow long-term program value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should demonstrate strong relationship-building, project organization, communication, strategic thinking, and cross-functional problem-solving skills.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Energy Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
Risk Management
Customer Support
CRM Systems
Salesforce

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Demand Response
Energy Efficiency
Utility Regulation
Clean Technology
Connected Home
Demand-Side Management
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Product Feedback
Roadmap Planning
Customer Experience
Eco+
API Integration
Troubleshooting
Customer Support
Product Orders
Returns
Salesforce
NetSuite
CRM

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Work requirements

Jobs in Canada