Jobs in Canada

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Added 7 mins ago
W
Front Desk Associate, 333 Seymour (Vancouver)
WeWork
Vancouver, BC
- Full-time
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community team as necessary.
Added 7 mins ago
ST
Product Marketing Manager
Searidge Technologies
Ottawa, ON
- Full-time
- Contract
Role Profile Title: Product Marketing Manager Location: Ottawa (Hybrid) or United Kingdom (Remote) Industry: Technology | Aviation Employment Type: Full-time, Fixed-Term (13 months…
Added 7 mins ago
TG
INTERNAL ONLY - Guest Support Worker, Main Temporary Full-Time (Until December 31, 2026)
The Gathering Place
St. John's, NL
- Full-time
- Temporary
The Guest Support Worker plays a frontline role in providing compassionate, trauma-informed care to individuals experiencing homelessness, mental health challenges, or substance use. As…
Added 7 mins ago
TG
INTERNAL ONLY - Guest Support Worker - Main, Permanent Full-Time
The Gathering Place
St. John's, NL
- Full-time
The Guest Support Worker plays a frontline role in providing compassionate, trauma-informed care to individuals experiencing homelessness, mental health challenges, or substance use. As…
Added 7 mins ago
TG
INTERNAL ONLY - Case Manager II - Main, Permanent Full-Time
The Gathering Place
St. John's, NL
- Full-time
The Case Manager II provides intensive, client-centered case management to Guests experiencing complex and high-acuity needs. Services are provided on a drop in or assigned basis with a…
Added 7 mins ago
SH
M.R.T. - Radiology, CT (Talent Pool)
Scarborough Health Network
Toronto, ON · Birchmount Site
- Full-time
…(SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s…
Added 7 mins ago
SH
M.R.T. - MRI (Talent Pool)
Scarborough Health Network
Toronto, ON · Birchmount Site
- Full-time
…(SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s…
Added 7 mins ago
JC
Special Project Specialist
Johnson Controls
Corner Brook, NL
- Full-time
Reporting to the Customer Business Manager, provide primary support for the Nurse Call and ICAT environments in a major critical care facility. This facility is 500K square feet and has…
Added 7 mins ago
PF
Assistant Manager
Planet Fitness
Calgary, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 7 mins ago
PF
Front Desk Associate
Planet Fitness
Red Deer, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 7 mins ago
SC
Sales Associate
Staples Canada
Montreal, QC
- Full-time
Support all merchandising and signage standards including planograms and stocking.
Added 7 mins ago
SW
Manager, Financial Reporting Controls
Saskatchewan Workers' Compensation Board
Regina, SK
- Full-time
The Manager, Financial Reporting Controls is responsible for establishing, leading, and continuously enhancing the WCB’s Internal Control over Financial Reporting (ICFR) framework. This…
Added 7 mins ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 7 mins ago
Licensed Practical Nurse
Bayshore
Vancouver, BC
direction of the Specialty Pharma Supervisor and/or Specialty Pharma Nurse Manager, delivers and
Added 7 mins ago
Registered Nurse
Bayshore
Dawson Creek, BC
Current Advanced Cardiac Life Support (ACLS) certification is required for nurses working
Added 19 mins ago
Highway Field Inspector
Department of Transportation and Infrastructure
The Pas, MB · Thompson, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 21 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
Windsor, ON
- $28.83 CAD / hour
- Full-time
DBCS continues to be one of Canada's leading providers of specialized support and emergency services for people who are Deafblind. Our services enable people who are Deafblind to maximize…
Added 21 mins ago
CL
Inventory Analyst
Chatters Limited Partnership
Mississauga, ON
- Full-time
Reporting to the Manager of Supply and Demand Planning, this role plays an important part in ensuring our salons have the right products, in the right quantities, at the right time. You'll…
Added 21 mins ago
H
Senior Service Delivery Manager
Hays
Montreal, QC
- Contract
We are looking for an experienced Service Delivery Manager to manage the day-to-day delivery of Service Desk and End User Computing services and play a key role in an upcoming change of…
Added 21 mins ago
SA
Marketing and Communications Coordinator
SafeLink Alberta
Calgary, AB
- Full-time
Reporting to the Manager, Community Engagement, the Marketing and Communications Coordinator is responsible for the communications, marketing and social media activities of the…
Added 21 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
London, ON
- $28.83 CAD / hour
- Full-time
DBCS continues to be one of Canada's leading providers of specialized support and emergency services for people who are Deafblind. Our services enable people who are Deafblind to maximize…
Added 21 mins ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Canada
- Full-time
This high-profile, customer-facing role will support sales teams around the world, based in Continental Europe, helping strategic customers adopt and secure Cloud & Hybrid Network…
Added 21 mins ago
PG
General Administration and Legal Support Assistant
PRA Group (Nasdaq: PRAA)
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
General Administration and Legal Support Assistant – On-Site
Added 21 mins ago
AC
Indigenous Engagement Specialist
Aubin Consulting
Calgary, AB
- Full-time
Must hold Canadian Citizenship, Permanent Residence, or Refugee Status
Added 21 mins ago
BS
Sanctions Developer (OFAC)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
This hybrid role requires you to work from our downtown Toronto office and/or the Client office a minimum of 4 days per week

Generac Power Systems

Customer Success Manager

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

Apply on generac.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How you will make an impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What you will bring to the Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of
Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience that would be an asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on generac.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinate program implementation and delivery across internal teams, and bring partner feedback into product discussions. Support integrations, troubleshooting, customer inquiries, and orders or returns while identifying ways to improve partner experiences and grow long-term program value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should demonstrate strong relationship-building, project organization, communication, strategic thinking, and cross-functional problem-solving skills.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Energy Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
Risk Management
Customer Support
CRM Systems
Salesforce

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Demand Response
Energy Efficiency
Utility Regulation
Clean Technology
Connected Home
Demand-Side Management
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Product Feedback
Roadmap Planning
Customer Experience
Eco+
API Integration
Troubleshooting
Customer Support
Product Orders
Returns
Salesforce
NetSuite
CRM

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Work requirements

Jobs in Canada