Jobs in Canada

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Added 23 mins ago
CP
Manager, Payroll & Compliance
Cosmetic Physician Partners
Montreal, QC
- Full-time
We are seeking an experienced and detail-oriented Payroll & Compliance Manager to oversee payroll operations and regulatory compliance across our growing portfolio of medical aesthetics…
Added 24 mins ago
GP
Customer Success Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator.…
Added 24 mins ago
Data Scientist
Government of Alberta
AB
As a Data Scientist reporting to the Manager, Business Intelligence & Analytics, you will be responsible for delivering high-impact analytics and machine learning solutions that directly…
Added 39 mins ago
R
Manager, Productivity and Efficiency
RBC
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…
Added 53 mins ago
K
Customer Technical Support Manager
Kaleidescape
Waterloo, ON
- Full-time
Kaleidescape is seeking a technically capable manager to lead our small remote customer support team.
Added 53 mins ago
B
Senior Database Administrator
BuzzClan
ON · Ontario, Canada
- Contract
Manage structured and unstructured data environments while supporting integration between cloud databases and legacy on-premises enterprise systems.
Added 53 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
We are currently hiring for a Regular Full-Time Manager, Clinical Operations, to work as a key member with our Leadership team, responsible for managing and providing leadership for a busy…
Added 1 hour ago
Manager, Payroll & Compliance
Cosmetic Physician Partners
Montreal, QC
We are seeking an experienced and detail-oriented Payroll & Compliance Manager to oversee payroll operations and regulatory compliance across our growing portfolio of medical aesthetics…
Added 1 hour ago
SE
Senior Product Owner - EV Charging Solutions
Schneider Electric
Richmond, BC
- $114,750 to $162,000 CAD / year
- Full-time
…sharing, energy reporting, installation and commissioning, and integration with home and building energy…
Added 1 hour ago
MU
BUSINESS SYSTEMS ANALYST
McMaster University
Hamilton, ON
- Contract
The Business Systems Analyst (I) acts as a technical and consulting resource for routine and moderately complex issues related to various University departments and units with respect to…
Added 1 hour ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 1 hour ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 1 hour ago
RK
Product Manager, Personalization (8 month contract)
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- $92,081 to $142,081 CAD / year
- Full-time
Our Product team is searching for an enthusiastic and data-driven Product Manager to lead the evolution of our eCommerce personalization strategy and recommendation engine. This is a…
Added 1 hour ago
AC
Applications Specialist
AXYZ CNC Routers
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
…support teams to provide technical expertise on AXYZ CNC router systems. Responsibilities include offering application support, troubleshooting customer issues, conducting software and…
Added 1 hour ago
WC
(CAN) Manager, Facility Design (IC)
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Manager, Facility Design supports the New Store Program by coordinating facility design activities associated with site transition and portfolio integration…
Added 1 hour ago
E
Gestionnaire des Ressources Humaines / Human Resources Manager
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $85,000 to $95,000 CAD / year
- Full-time
Soutenir le recrutement complet et l’intégration pour les rôles en usine et au bureau
Added 1 hour ago
E
Engagement Manager, Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
…roles at enterprise SaaS companies, technology consulting, or systems…
Added 1 hour ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,554.25 to $13,340.92 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 1 hour ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON · Ottawa, ON
- Full-time
You will also provide a broad range of system solutions development to business problems through the development and programming of applications / systems.
Added 1 hour ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
The Senior Business Systems Analyst will plan, manage, and lead system requirements from initial business need through design, development, testing, implementation, and validation.
Added 1 hour ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational…
Added 2 hours ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Director, Information Systems and Technology Solutions the Senior Manager, IT Projects will lead the end-to-end delivery of Information Systems and Technology Solutions…
Added 2 hours ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
You will also provide a broad range of system solutions development to business problems through the development and programming of applications / systems.
Added 2 hours ago
A
Integration Developer
Altis
Toronto, ON · Greater Toronto Area, Canada
- Contract
You'll design, develop, test and deploy healthcare interfaces using Rhapsody Integration Engine (v6.x or later).
Added 2 hours ago
B
Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
3+ years focused on AI/ML and GenAI architecture, including hands-on exposure to production GenAI systems (RAG, agentic workflows, model serving, guardrails).

Generac Power Systems

Customer Success Manager

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

Apply on generac.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How you will make an impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What you will bring to the Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of
Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience that would be an asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on generac.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinate program implementation and delivery across internal teams, and bring partner feedback into product discussions. Support integrations, troubleshooting, customer inquiries, and orders or returns while identifying ways to improve partner experiences and grow long-term program value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should demonstrate strong relationship-building, project organization, communication, strategic thinking, and cross-functional problem-solving skills.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Energy Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
Risk Management
Customer Support
CRM Systems
Salesforce

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Demand Response
Energy Efficiency
Utility Regulation
Clean Technology
Connected Home
Demand-Side Management
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Product Feedback
Roadmap Planning
Customer Experience
Eco+
API Integration
Troubleshooting
Customer Support
Product Orders
Returns
Salesforce
NetSuite
CRM

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Work requirements

Jobs in Canada