Jobs in Canada

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Added 10 mins ago
EI
Founding Head of Partnerships
Entangl, Inc.
Canada
- Full-time
Entangl is building software for the people responsible for critical infrastructure, starting with data centers. Our platform helps teams use their engineering knowledge, understand their…
Added 10 mins ago
BS
Manager, Education Systems & Analytics
Burnaby School District - SD41
Burnaby, BC
- Full-time
…leads the development of data collection processes, databases, business intelligence tools, dashboards, and reporting systems that guide strategic priorities, strengthen decision-making,…
Added 10 mins ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 10 mins ago
S
Multicultural Growth Analyst
Sysco
Toronto, ON · Sysco Toronto
- Full-time
…Growth Analyst to support the execution of our multicultural business growth strategy. This role plays a key part in driving customer acquisition, onboarding, assortment optimization,…
Added 10 mins ago
Director, Strategic Alliances (Travel Management Companies)
Crisis24
Montreal, QC
…prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global…
Added 10 mins ago
HRIS Analyst
Manitoba Blue Cross
Winnipeg, MB
…vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of…
Added 10 mins ago
D
Data Engineering Advisor
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…mining solutions and designing platforms that are adapted to business needs. Your projects and initiatives require extensive knowledge of your line of work. You help solve complex business…
Added 10 mins ago
C
*Engineering Lead Analyst - CONVERSION*
Citi
Mississauga, ON
- Full-time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations,…
Added 10 mins ago
C
Senior Talent Acquisition Partner
CIBC
Vancouver, BC · Calgary, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 10 mins ago
C
Financial Services Associate, Imperial Service
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 10 mins ago
C
Financial Services Associate, Imperial Service
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 10 mins ago
CF
Manager, AML Compliance
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 10 mins ago
CT
Bilingual Senior Leadership Consultant
Canadian Tire Corporation
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Partner with Dealers, Store Managers, and business leaders to identify capability gaps and recommend development solutions.
Added 10 mins ago
B
Wealth Planning Advisor, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 10 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
In this dynamic and influential role, you will partner with clinical, operational, and technical stakeholders to lead strategic business initiatives that enhance digital experiences,…
Added 10 mins ago
LD
Senior Manager-Operations
Leonardo DRS
Bedford, QC
- Full-time
…member of the operations leadership team, this role translates business objectives and customer commitments into an executable operating plan, ensuring that capacity, labor, materials,…
Added 10 mins ago
AS
Senior Manager RCI & CAPA - Clinical development/GCP
Alphanumeric Systems
Mississauga, ON
- Contract
Please be aware that we can only hire people already based in Canada with fully legal and valid documentation to work in Canada.
Added 10 mins ago
T
Controller
Tarrison
Oakville, ON
- Full-time
Business partner: you translate numbers into clear insights for non-finance colleagues on the shop floor and in the boardroom;
Added 10 mins ago
MR
Bilingual Talent Acquisition Specialist
Match Retail
Mississauga, ON
- $50,000 to $58,000 CAD / year
- Full-time
…powerful customer engagement and scalable talent solutions. Our people are our edge - trained, supported, and empowered to make an impact where it matters most:…
Added 10 mins ago
S
Business Strategy Senior Principal
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Candidates must be based in Toronto, Canada
Added 10 mins ago
F
Business Development Manager
Financeit
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Work closely with the Partner Onboarding team to enrol newly acquired dealers, coordinate the completion of required business information and documentation, and ensure partners are…
Added 10 mins ago
I
Analyst, Supply Chain (12-month contract)
Indigo
Brampton, ON
- $55,000 to $70,000 CAD / year
- Contract
On being entrepreneurial: Building an entrepreneurial culture is about inspiring and empowering people to meaningfully contribute to business growth and profitability. It is also about…
Added 10 mins ago
T
Recruitment Specialist
TP
Toronto, ON
- Full-time
● Must have at least 1 year of recruiting experience
Added 25 mins ago
FS
Business Developer
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Mobility: Must hold a valid Class G Driver’s License and have a reliable vehicle for travel within the territory
Added 25 mins ago
Store Associate
Sherwin-Williams
Surrey, BC
Must have a valid, unrestricted Driver’s License

Generac Power Systems

Customer Success Manager

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

Apply on generac.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How you will make an impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What you will bring to the Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of
Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience that would be an asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on generac.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinate program implementation and delivery across internal teams, and bring partner feedback into product discussions. Support integrations, troubleshooting, customer inquiries, and orders or returns while identifying ways to improve partner experiences and grow long-term program value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should demonstrate strong relationship-building, project organization, communication, strategic thinking, and cross-functional problem-solving skills.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Energy Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
Risk Management
Customer Support
CRM Systems
Salesforce

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Demand Response
Energy Efficiency
Utility Regulation
Clean Technology
Connected Home
Demand-Side Management
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Product Feedback
Roadmap Planning
Customer Experience
Eco+
API Integration
Troubleshooting
Customer Support
Product Orders
Returns
Salesforce
NetSuite
CRM

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Work requirements

Jobs in Canada