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Added 9 mins ago
Customer Relations & Comment Management Program Manager
HDR
Toronto, ON
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 9 mins ago
Customer Relations & Comment Management Program Manager
HDR
Vancouver, BC
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 9 mins ago
Customer Relations & Comment Management Program Manager
HDR
Richmond Hill, ON
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 9 mins ago
Customer Relations & Comment Management Program Manager
HDR
Calgary, AB
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 9 mins ago
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Generac Power Systems

Senior Program Manager

Toronto, ON, Canada
Canada - Toronto, Canada

Pay: The salary range for this role based in Toronto, ON is $100,000 - $130,000 CAD.
Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

The Senior Program Manager leads cross-functional delivery of product development initiatives, including new product introductions, cost reduction, technology integration, and lifecycle product support. This role is accountable for translating product strategy, requirements, and business objectives into clear, executable delivery plans. The Senior Program Manager owns end-to-end delivery of programs, manages cross-functional dependencies and risks, and ensures program teams remain aligned on scope, timing, trade-offs, and execution priorities.

The Senior Program Manager brings structure to ambiguity, connects decisions to business outcomes, and maintains visibility across programs within their product line or line of business. This position works closely with product management, engineering, support, manufacturing operations, supply chain, marketing, quality, finance, IT, and other cross-functional partners. Success in this role is measured by predictable execution, clear program ownership, strong stakeholder alignment, proactive risk management, and on-time delivery of business and customer outcomes.

This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays and as needed to support collaboration and program actions.

Essential Duties & Responsibilities

Own end-to-end delivery of assigned programs of moderate complexity through planning, execution, launch readiness, and closeout.
Develop, maintain, and communicate integrated program plans that reflect scope, timing, capacity, dependencies, risks, milestones, and key decision points.
Manage dependencies, resource constraints, sequencing, and delivery risks across related programs within the product line or line of business, escalating conflicts with clear recommendations.
Frame trade-offs with clear options, impacts, risks, and recommendations to drive timely decisions when scope, schedule, cost, capacity, quality, customer needs, or downstream commitments conflict.
Translate product requirements and business objectives into clear delivery scope, milestones, and product realization plans in partnership with Product and Engineering.
Lead programs through Generac NPD processes, including milestone, design, and gate reviews using accurate, decision-ready information.
Drive execution with appropriate urgency by identifying blockers, clarifying ownership, escalating risks, and ensuring teams understand the decisions and actions required to maintain progress.
Understand technical decisions at a systems level and surface schedule, cost, compliance, integration, or dependency implications proactively.
Facilitate cross-functional alignment with documented outcomes, clear ownership, and proactive management of inter-team dependencies and conflicts.
Own change control for material changes to scope or plan, including impact assessment and decision documentation to secure stakeholder alignment.
Apply lessons learned, propose improvements to program management and NPD practices, and help drive adoption across the PgM team and supported business areas.

Minimum Qualifications

Bachelor of Science degree in Engineering, Engineering Technology or Management, Computer Science, or another directly engineering-related field.
10 years of progressive experience in engineering, product management, or a related field, including 8 years of program management experience leading cross-functional teams through end-to-end delivery.

Preferred Qualifications

Demonstrated experience managing new product development programs from end-to-end, using a phase-gate (or similar) development process.
Experience supporting full-system product releases including hardware, software, firmware, manufacturing, supply chain, service, and launch readiness.
PMP, PgMP, or related certification with demonstrated practical application.
Experience working with global teams, international suppliers, or distributed development and manufacturing organizations.

Knowledge, Skills and Abilities

Brings structure to ambiguous cross-functional work and challenges unclear assumptions.
Builds program plans based on scope, assumptions, dependencies, trade-offs, critical path, and risk.
Connects program decisions to schedule, cost, quality, operational readiness, portfolio priorities, and customer outcomes.
Understands product development at a systems level and identifies when technical decisions affect program delivery.
Raises risks and issues early, explains their impact, and drives mitigation or corrective action in a timely manner.
Ability to influence teams and stakeholders without direct authority while building trust and productive working relationships.
Provides concise, decision-ready updates to senior leaders.
Takes ownership of delivery misses, applies lessons learned, and improves planning and execution practices.

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $100,000 - $130,000 CAD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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More about this job

Responsibilities

The Senior Program Manager leads cross-functional product development initiatives, ensuring end-to-end delivery from planning to launch. They are responsible for managing dependencies, risks, and stakeholder alignment while translating business objectives into executable plans.

Requirements

Candidates must hold a Bachelor of Science degree in an engineering-related field and possess at least 10 years of progressive experience. This includes a minimum of 8 years specifically in program management leading cross-functional teams.

Skills

Program management
Cross-functional leadership
Product development
Risk management
Stakeholder alignment
Strategic planning
Project lifecycle management
Technical systems understanding
Change control
Process improvement
Dependency management
Budgeting
Resource planning
Communication
Decision making

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Product Development
NPD
Phase-gate
Cross-functional
Engineering
Supply Chain
Manufacturing
Hardware
Software
Firmware
Risk Management
Strategic Planning
Lifecycle Support
PMP
PgMP
Technology Integration
Stakeholder Management
Business Objectives
Project Delivery
Capacity Planning
Quality Assurance
Finance
IT
Marketing
Systems Engineering
Global Teams
Sustainability
Smart Home
Automation

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