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Added 7 mins ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 7 mins ago
Client Service Representative-Postmortem Technician - AHL
University of Guelph
Guelph, ON
The Animal Health Laboratory (AHL) is seeking a qualified Postmortem (PM) Laboratory Technician/Client Service Representative (CSR) to contribute to the general operation and functionality…
Added 1 hour ago
Operations Coordinator
Hudson Entry & Automation
London, ON
$55,000 to $75,000 CAD / year
Full-time
Quoting and estimating: Prepare clear, professional quotes for service work and smaller projects. Pull scope from notes, photos, drawings, and technician input. Price labour, materials,…
Added 3 hours ago
Operations & Maintenance Technical Manager
EnergeiaWorks
Calgary, AB
Full-time
Coordinate internal teams, subcontractors, service providers, and technical partners
Added 4 hours ago
General Repair Technician
BGIS
Sudbury, ON
Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 5 hours ago
General Repair Technician
BGIS
Sudbury, ON · Greater Sudbury, ON
Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 6 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 6 hours ago
Heavy Vehicle Technician (Gatineau)
Emplo Inc.
Gatineau, QC
Internship
– Access to the Consult+ telemedicine service
Added 12 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 18 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 22 hours ago
CASH AUDIT TECHNICIAN
Boutique La Vie En Rose
Montreal, QC
…audit are verified and in compliance with applicable laws and internal policies. To do so, you must maintain close relationships with our stores to reduce and resolve all cash…
Added 1 day ago
Senior Communications Cabling Technician
Jobbe
Dartmouth, NS
Full-time
…Atlantic Canada. We are seeking an experienced Senior Cable Technician to join our growing team. This is an exciting opportunity for a skilled professional who enjoys hands-on technical…
Added 1 day ago
Service Coordinator
Premier Equipment
Ayr, ON
Full-time
As a Service Coordinator, you’ll be at the heart of the service operation - making sure every work order, invoice, and technician hour is tracked and processed accurately. You'll play a key…
Added 1 day ago
Technicien en maintenance / Maintenance Technician
Smardt
Dorval, QC
Full-time
Participer à l’installation, au déplacement et à la mise en service des équipements ainsi qu’aux projets d’amélioration continue et d’amélioration des installations.
Added 1 day ago
Technicien en maintenance / Maintenance Technician
Smardt
Dorval, QC
Full-time
Participer à l’installation, au déplacement et à la mise en service des équipements ainsi qu’aux projets d’amélioration continue et d’amélioration des installations.
Added 1 day ago
Service Lead-Foreman
Premier Equipment
Ayr, ON
$32.83 to $42.81 CAD / hour
Full-time
Assist the Service Manager with technician recruitment and provide performance feedback for service technicians and staff.
Added 1 day ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 1 day ago
Floor Care Mechanic
Herc Rentals
Brampton, ON
Full-time
We are seeking a hands-on, customer-focused Floor Care Technician to join our team. The successful candidate will be responsible for inspecting, diagnosing, troubleshooting, repairing, and…
Added 3 days ago
Event Audio Visual Technician, Sheraton Gateway, Toronto Full Time
Encore Global
Toronto, ON
Full-time
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position…
Added 1 day ago
Retail Sales Representative - Halifax Shopping Centre
Jobbe
NS · Nova Scotia, Canada
$18.15 CAD / hour
Full-time
…passionate individual who will help deliver great customer service and sales. What does the day-to-day look like? Everyday there are opportunities to learn more about our products, services…
Added 1 day ago
Technicien De Centre De Données
Actalent
Montreal, QC
Contract
Répondre aux événements à niveau de gravité élevé dans le cadre des ententes de niveau de service.
Added 1 day ago
Technicien(ne) Radio / Radio Technician
Actalent
Montreal, QC
Contract
We are seeking a Radio Technician to join a field service team supporting mission-critical voice, radio, and dispatch communication systems within an aviation environment. This position…
Added 1 day ago
Technicien De Centre De Données
Actalent
Pointe-Claire, QC
Contract
Répondre aux événements à niveau de gravité élevé dans le cadre des ententes de niveau de service.
Added 1 day ago
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
Full-time
The Industrial Field Service Technician is responsible for performing preventative maintenance and repair of industrial material handling equipment batteries and charger systems at East…
Added 4 months ago
Maintenance Technician
Ideal Can
Saint-Apollinaire, QC
Full-time
Under the supervision of the Plant Manager, the Maintenance Technician is responsible for preventive and corrective maintenance, as well as equipment improvements, in order to ensure…

General Dynamics Land Systems–Canada

Desktop Technician

London, ON, Canada

Job type: Full-time
Experience: Minimum 1-2 years of related IT experience
Posting language: English
Posted: Aug 21, 2026

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Original job description

Description

The Associate Specialist, Desktop Technician’s role is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate fashion, and provide end-user assistance where required.

Responsibilities

Strategy & Planning

Able to support a variety of devices at our primary office and remote sites

Acquisition & Deployment

Conduct research on end-user devices in support of standardization and procurement efforts.
Evaluate and recommend products for purchase.
Write technical specifications for purchase of end-user devices and related products.

Operations

Perform onsite analysis, diagnosis, and resolution of complex computer problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
Accurately document instances of equipment failure, repair installation and removal, as well as moves and changes.
Record and manage equipment sent to repair depots for equipment under warranty or service contracts.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required Desktop service levels.
Assess the need for and implement performance upgrades to end-user devices based on software technical specifications.
Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s end-user computing environment.
Where required, administer and resolve issues with associated end-user workstation networking software products.
Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.
Answer to and perform moves, adds, and changes (iMAC) requests as they are submitted by business
Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports.
Develop and maintain an inventory of all monitors, keyboards, hard drives, network cards, and other components and equipment as needed.
If necessary, liaise with third-party support and equipment vendors.
On call support may be required

Position Requirements

Formal Education & Certification

College diploma or university degree in computer science field

Knowledge & Experience

Minimum 1-2 years of related IT experience
Excellent technical knowledge of hardware, including desktops, laptops, tablets, smartphones, workstations.
Excellent technical knowledge of PC internal components, including drives, cards, memory upgrades.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience with Dell
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Strong written, oral and interpersonal communication skills.
Ability to present ideas in user-friendly language.
Self-motivated, detail oriented and team oriented
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Proven customer service skills

Preferred Qualifications

Working technical knowledge of current protocols, operating systems, and standards
Driver’s license in good standing.

Work Conditions

Occasional evening and weekend work to meet deadlines.
Sitting for extended periods of time.
On-call availability
Overtime hours may be required to meet project deadlines.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.

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More about this job

Responsibilities

Provide a single point of contact for end-user computing support, including the installation, repair, and maintenance of all end-user devices. Troubleshoot hardware and software issues via various channels and manage equipment procurement and inventory.

Requirements

Requires a college diploma or university degree in computer science with 1-2 years of related IT experience. Must possess strong technical knowledge of PC hardware, Dell equipment, and excellent interpersonal communication skills.

Skills

Hardware Troubleshooting
Desktop Support
PC Internal Components
Dell Equipment Support
Technical Documentation
Customer Service
Inventory Management
Remote Support Tools
Workstation Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Desktop Technician
End-User Computing
Hardware Troubleshooting
Dell
Workstations
Laptops
Tablets
Smartphones
iMAC
Service Desk
LAN
Network Administration
Technical Specifications
OEM Guides
IT Support
Information Technology

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