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Added 12 mins ago
TH
Inventory Coordinator
The Heico Companies LLC
L'Orignal, ON
- Full-time
Coordinate inventory verification activities, inspections, testing programs, and material reconciliation efforts.
Added 15 mins ago
Training Supervisor, Fibreline
Domtar Products
Skookumchuck, BC
The Training Coordinator is responsible for developing, delivering, coordinating, and maintaining technical and operational training for employees working in the Fibreline areas of the pulp…
Added 30 mins ago
PI
Logistic Coordinator
PPG Industries
Toronto, ON · CAN - Toronto Office
- Full-time
As a Logistics Coordinator, you will play a key role in ensuring the efficient flow of products and information throughout the supply chain. This position is responsible for coordinating…
Added 30 mins ago
IR
Inventory Coordinator
Ivaco Rolling Mills
L'Orignal, ON
- Full-time
Coordinate inventory verification activities, inspections, testing programs, and material reconciliation efforts.
Added 30 mins ago
Training Coordinator
Pomerleau
Montreal, QC
…results through the administration and coordination of training programs and development…
Added 45 mins ago
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Program Coordinator, Maintenance Excellence
Glencore
Sparwood, BC
- $85,000 to $100,000 CAD / year
- Full-time
Reporting to the Senior Lead, Maintenance Excellence, the Program Coordinator, Maintenance Excellence provides coordination, communication and administrative support for Asset Delivery and…
Added 45 mins ago
G&
Patient Engagement Coordinator
George & Fay Yee Centre for Healthcare Innovation
Winnipeg, MB
- Full-time
Patient Engagement (PE) Coordinator - Tech 5 (AESES)
Added 45 mins ago
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Coordinator, Marketing Operations
Glencore
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 46 mins ago
WR
Water Operations Engineer
Whitecap Resources Inc.
Grande Prairie, AB
- Full-time
…delivering reliable returns to shareholders through the responsible development of oil and natural gas assets in the Western Canadian Sedimentary Basin. With a strong track record of…
Added 1 hour ago
EV
Program Coordinator, Maintenance Excellence
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,000 CAD / year
Reporting to the Senior Lead, Maintenance Excellence, the Program Coordinator, Maintenance Excellence provides coordination, communication and administrative support for Asset Delivery and…
Added 1 hour ago
Coordinator, Client Services - Casual
Canadian Cancer Society
Prince George, BC
Job Title: Client Services Coordinator (Casual)
Added 1 hour ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
We’re delighted that you’re considering building a career with BVG. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to…
Added 1 hour ago
EV
Program Coordinator, Maintenance Excellence
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,000 CAD / year
- Full-time
Reporting to the Senior Lead, Maintenance Excellence, the Program Coordinator, Maintenance Excellence provides coordination, communication and administrative support for Asset Delivery and…
Added 1 hour ago
K
Electrical Design Coordinator - Kiewit Power Engineering
Kiewit
Calgary, AB
- Full-time
As an entry-level Electrical Design Coordinator, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering…
Added 1 hour ago
Electrical Design Coordinator - Kiewit Power Engineering
Kiewit
Calgary, AB
As an entry-level Electrical Design Coordinator, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering…
Added 1 hour ago
PI
Maintenance Supervisor
PPG Industries
Cambridge, ON · CAN - Cambridge Plant
- Full-time
…skillsets to maintain the site’s equipment. You will be the coordinator of the maintenance leads and technicians to the assigned and situational work across the site and is the leader…
Added 1 hour ago
AG
Technician, Environmental
Alamos Gold Inc.
Matachewan, ON
- Full-time
…Canada and one in Mexico – and we have a strong portfolio of development stage projects, including the Lynn Lake Project and Island Gold Phase 3+ Expansion in Canada, and Puerto Del Aire…
Added 1 hour ago
NS
Locum - Family Medicine - Port Hawkesbury - Port Hawkesbury Health Centre
Nova Scotia Healthcare System
Port Hawkesbury, NS
- Full-time
…care through hospitals, health centres and community-based programs across the province. Join Nova Scotia's thriving healthcare ecosystem, where your expertise is valued and your…
Added 1 hour ago
UH
Senior Project Coordinator - FM-PRO Redevelopment Projects
University Health Network
Toronto, ON
- Part-time
As an integral member of the Redevelopment Projects Team, the Senior Project Coordinator assists in organizing and orchestrating construction projects, under the direction of the…
Added 1 hour ago
K
Digital Marketing Coordinator, Winter 2027
Klick
Toronto, ON
- $50,000 to $55,000 CAD / year
- Internship
The Digital Marketing Coordinator supports Klick's internal Brand Experience team in delivering digital marketing programs across Klick-owned channels, including landing pages, email, paid…
Added 1 hour ago
Coordinator, Centre of Excellence - Learning and Development
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Stellarton, NS · Calgary, AB
Our team is currently looking for a Coordinator, Centre of Excellence - Learning and Development. The successful candidate will be responsible for coordinating enterprise-wide learning…
Added 1 hour ago
Service Coordinator
Laura Canada
Montreal, QC
…every customer. You will be joining a Company focused on the development and career growth of its…
Added 1 hour ago
M
Operational Readiness Specialist
Metrolinx
Toronto, ON
- Full-time
Employee learning & development programs and reimbursement
Added 2 hours ago
PF
Item Maintenance Coordinator
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
…member offers, employee assistance and health and wellness programs and opportunities for development and career…
Added 2 hours ago
SE
Sales Execution Project Coordinator
Schneider Electric
Calgary, AB
- $102,850 to $145,200 CAD / year
- Full-time
Join Schneider Electric's Canadian Secure Power Cloud & Service Provider (C&SP) team as a Sales Execution Project Coordinator. In this role, you will support the execution of customer…

Genesco

Web Operations Coordinator- Little Burgundy

Montreal, QC, H4C 2Z6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Ideal Candidate

We are looking for a Web Operations Coordinator to support the day-to-day operation, maintenance, testing, and optimization of Little Burgundy’s digital commerce ecosystem.

This is a junior role for someone who is highly detail-oriented, technically curious, proactive, and comfortable working across websites, marketing platforms, integrations, agencies, and internal technology teams.

You will play an important role in ensuring that website enhancements, platform updates, integrations, and digital initiatives are properly scoped, documented, tested, and launched. You will also help us get more value from our existing technology by identifying opportunities to improve functionality, processes, customer experience, and platform usage.

The ideal candidate does not need to be a developer, but should be comfortable working in a technical environment, investigating problems, understanding how systems connect, and communicating clearly with developers and technical partners.

How You Will Make an Impact:

Web Operations & Technical Project Support

Support the day-to-day management, maintenance, and optimization of the Little Burgundy website and digital commerce platforms.
Act as a key liaison between Little Burgundy, the Journeys Marketing Technology team, our Virid development agency, OMS partners, IT teams, and other technical vendors.
Stay informed on technology updates, new capabilities, releases, and projects across the broader organization and identify opportunities that could be relevant for Little Burgundy.
Coordinate website enhancements, technical requests, bug fixes, and platform updates from initial request through testing and deployment.
Maintain a strong understanding of website functionality, business rules, integrations, and platform dependencies.
Monitor open technical issues and support tickets and proactively drive them toward resolution.
Escalate risks, blockers, defects, or launch concerns early and clearly.

Jira & Requirements Management

Create and manage clear, complete Jira tickets for website enhancements, technical issues, bugs, and new functionality.
Gather the necessary information from internal teams and technical stakeholders before submitting development requests.
Document business requirements, acceptance criteria, dependencies, expected behavior, testing scenarios, and supporting assets.
Ensure tickets contain enough information for development teams to action without unnecessary back-and-forth.
Track Jira tickets through development, QA, deployment, and post-launch validation.
Maintain clear communication with stakeholders on progress, timelines, dependencies, and outstanding issues.

QA, UAT & Site Testing

Own User Acceptance Testing (UAT) for website enhancements and technical releases before deployment.
Develop and follow thorough QA processes across desktop, mobile, browsers, customer states, and relevant devices.
Test complete end-to-end customer journeys rather than individual functionality in isolation.
Conduct regression testing when changes could affect existing site functionality.
Validate promotional logic, loyalty functionality, customer experiences, integrations, links, tracking, content, and business rules.
Clearly document defects with reproducible steps, screenshots, expected behaviour, and relevant technical information.
Complete post-launch validation to ensure changes are functioning as expected in production.
Continuously improve QA processes and testing documentation to reduce errors and rework.

Marketing Tech & Platform Support

Support the ongoing management and optimization of platforms including MA, Salesforce Marketing Cloud (SFMC), Zeta/Loyalty, and other digital commerce and marketing technologies.
Develop an understanding of how our platforms connect across ecommerce, CRM, loyalty, customer data, order management, and other integrations.
Help troubleshoot cross-platform issues and determine where problems may be originating.
Support SFMC execution, including email templates, personalization, content updates, and technical troubleshooting.
Monitor platform updates, releases, integrations, and changes that could impact the customer experience or business operations.
Partner with CRM, Analytics, Ecommerce, IT, and external vendors on platform implementations and technical projects.
Help ensure Little Burgundy is fully leveraging its technology investments and identify opportunities to increase platform adoption, efficiency, customer value, and ROI.

Optimization & Continuous Improvement

Proactively identify site issues, friction points, technical limitations, and opportunities to improve the digital customer experience.
Use analytics, testing results, customer behavior, and QA findings to validate outcomes and identify areas for improvement.
Challenge existing processes when there is an opportunity to make them more efficient or reliable.
Identify opportunities to better leverage current platform functionality before introducing new tools or processes.
Stay curious about ecommerce and marketing technology developments and bring relevant ideas forward to the team.
Help build documentation, testing standards, platform knowledge, and repeatable processes that improve the team's overall operational efficiency.

Experience and Skills You'll Bring:

1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Strong attention to detail with a methodical approach to testing and quality assurance.
Highly reliable, organized, and able to manage multiple requests and priorities at the same time.
Strong sense of ownership and ability to independently follow tasks and issues through to resolution.
Comfortable investigating problems, asking the right questions, and working through ambiguity.
Ability to understand how multiple platforms, systems, and integrations work together.
Experience writing technical requirements, Jira tickets, user stories, acceptance criteria, or QA test cases is an asset.
Experience with ecommerce platforms, CRM platforms, loyalty programs, or marketing technology is an asset.
Familiarity with Salesforce Marketing Cloud is considered a strong asset.
Basic working knowledge of HTML and CSS, with enough understanding to troubleshoot issues and make simple updates.
Basic familiarity with JavaScript and web development concepts is an asset. Development expertise is not required.
Comfortable testing websites using browser developer tools and across different browsers and devices.
Strong written and verbal communication skills, particularly when translating business needs into clear technical requirements.
Comfortable working cross-functionally with developers, agencies, marketers, analysts, and technical teams.
Able to adapt quickly as priorities change while maintaining accuracy and follow-through.
Curious, proactive, and motivated to continuously improve how technology is being used.

What Success Looks Like

In this role, success means becoming a trusted operational and technical partner for the Ecommerce team. Website and technology requests are clearly documented, thoroughly tested, and successfully launched. Issues are identified early and actively managed through resolution. Stakeholders have visibility into the status of projects and risks, and fewer problems require rework after launch.

Over time, you will develop a strong understanding of Little Burgundy’s digital technology ecosystem and proactively identify opportunities to improve our platforms, processes, customer experience, and the return we generate from our technology investments.

#LI_LC1

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More about this job

Responsibilities

The Web Operations Coordinator will support the day-to-day maintenance, testing, and optimization of the digital commerce ecosystem. They will act as a liaison between internal teams and technical vendors to ensure website enhancements and platform updates are successfully deployed.

Requirements

The ideal candidate has 1–3 years of experience in e-commerce or web operations and is comfortable working in a technical environment. Strong attention to detail, proficiency in Jira, and basic knowledge of HTML/CSS are required to manage technical requirements and quality assurance processes.

Skills

Web Operations
E-commerce
Jira
Quality Assurance
User Acceptance Testing
Technical Documentation
Salesforce Marketing Cloud
HTML
CSS
JavaScript
Project Support
Data Analysis
CRM
Digital Marketing
Troubleshooting
Communication

Visa sponsorship

Not detected in the job text

Keywords

Web Operations
E-commerce
Digital Commerce
Jira
Quality Assurance
UAT
Salesforce Marketing Cloud
CRM
HTML
CSS
JavaScript
Technical Requirements
Regression Testing
Project Management
Digital Initiatives
Platform Optimization
Customer Experience
Business Rules
Integrations
Analytics
Marketing Technology
Bug Tracking
Deployment
Vendor Management
Web Development Concepts
Browser Developer Tools
Technical Support
Operational Efficiency
Loyalty Programs
Order Management

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