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Added 13 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and…
Added 13 mins ago
IT
Production Engineer_Industrial Robots
Invest Talent JSC
Canada
- Full-time
Support Prototype → EVT/DVT → Pilot → Production stages.
Added 13 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…
Added 29 mins ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 29 mins ago
EG
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
- Full-time
…grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers…
Added 29 mins ago
CL
Production Supervisor
Core Laboratories Inc.
Red Deer, AB · Canada_AB_Red Deer_Blindman Cres
- Full-time
The Manufacturing Gun Production Supervisor will provide leadership and direction necessary to sustain the company’s growth within the framework of the strategic plans and goals of the…
Added 29 mins ago
A
Radiochemistry Analyst
ALS
Burlington, ON · CAN - ON - Burlington (Norjohn Court)
- Full-time
The Senior Analyst will have overall accountability for the technical, quality, and production aspects of radiochemistry services, including method development and accreditation, commercial…
Added 43 mins ago
V
Senior Firmware & FPGA Engineer, SST Control
Verdyn
Oakville, ON
- $110,000 to $160,000 CAD / year
- Full-time
…and testing, system integration, commissioning, and long-term support. Our work spans utility, industrial, manufacturing, oil and gas, data centres, energy storage, and EV charging…
Added 43 mins ago
G
Corporate / Commercial Solicitor (5-10 Years Call)
gpac
Calgary, AB
- $133,900 to $203,000 CAD / year
- Full-time
Compensation is tailored to each lawyer's experience, portable business, and long-term objectives, combining production-based incentives with flexible partnership structures designed to…
Added 43 mins ago
B
Senior Copywriter
Burson
Toronto, ON
- Full-time
…and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent…
Added 43 mins ago
SW
Talent Manager
STAGE Windows & Doors
Concord, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting directly to the President & CEO, you will work closely with Production, Office, and department managers to attract and hire the right people, develop effective training programs,…
Added 44 mins ago
CP
Full Stack Solutions Developer
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Full Stack Solution Developer for our Pension Solutions team. Reporting to the Manager, Enterprise Automation, the Full Stack Solutions Developer will collaborate closely…
Added 44 mins ago
CO
Director, Data Science
Capital One
Toronto, ON
- Full-time
We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you’ll take full accountability for your path,…
Added 44 mins ago
TJ
Brand Manager
The J.M. Smucker Co.
Markham, ON
- Full-time
Prepare and present (or in some cases support Assistant Brand Manager) ongoing business analyses leveraging multiple sources of data (consumption, shipment, financial, syndicated, custom)…
Added 44 mins ago
S
AI Workflow & Operations Intern
Semtech
Richmond, BC · CAN - Richmond, BC
- Full-time
…global sales organization. This 8-month co-op is a hands-on, production-oriented role embedded within Sales Operations. You will work directly with the Senior Director of Global Sales…
Added 59 mins ago
MC
Team Lead, Software Development
Modern Campus
Canada
- Full-time
Strong understanding of software architecture, APIs, databases, SDLC, CI/CD, testing, and production support.
Added 59 mins ago
S
Operator 1-1
Sandvik
Sturgeon Falls (DSI)
- Full-time
Sandvik Mining, Ground Support Division is seeking an
Added 59 mins ago
A
Test Automation Analyst
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Support production validation, post-release testing, and ongoing quality assurance activities.
Added 59 mins ago
R
VP, Strategy and Operations
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
…marketing, professional services, contingent labour, print and production, facilities and travel. Global Procurement is led by the Chief Procurement Officer, supported by Global Category…
Added 59 mins ago
SC
Sales Associate-Print&Services
Staples Canada
Vancouver, BC
- Full-time
Added 1 hour ago
A
Project Manager
Actalent
Calgary, AB
- $90 to $110 CAD / hour
- Contract
This is a hybrid role that combines remote work with regular on-site presence at hatchery and food production facilities in Alberta. The Project Manager works both from an office or…
Added 1 hour ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $90 to $110 CAD / hour
- Contract
This is a hybrid role that combines remote work with regular on-site presence at hatchery and food production facilities in Alberta. The Project Manager works both from an office or…
Added 1 hour ago
W
Principal Product Manager - Workday AI - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including…
Added 2 hours ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
…Canada. You will unblock critical environment work, accelerate developer velocity through faster builds and reproducible environments, and provide same-timezone incident response for…
Added 2 hours ago
Manager, Production
I M P Group International Inc.
Amherst, NS
Reporting to the General Manager, the Manager, Production is an essential leader within our demanding production organization. Working with the production supervisory team, this highly…

Genesco

Web Operations Coordinator- Little Burgundy

Montreal, QC, H4C 2Z6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Ideal Candidate

We are looking for a Web Operations Coordinator to support the day-to-day operation, maintenance, testing, and optimization of Little Burgundy’s digital commerce ecosystem.

This is a junior role for someone who is highly detail-oriented, technically curious, proactive, and comfortable working across websites, marketing platforms, integrations, agencies, and internal technology teams.

You will play an important role in ensuring that website enhancements, platform updates, integrations, and digital initiatives are properly scoped, documented, tested, and launched. You will also help us get more value from our existing technology by identifying opportunities to improve functionality, processes, customer experience, and platform usage.

The ideal candidate does not need to be a developer, but should be comfortable working in a technical environment, investigating problems, understanding how systems connect, and communicating clearly with developers and technical partners.

How You Will Make an Impact:

Web Operations & Technical Project Support

Support the day-to-day management, maintenance, and optimization of the Little Burgundy website and digital commerce platforms.
Act as a key liaison between Little Burgundy, the Journeys Marketing Technology team, our Virid development agency, OMS partners, IT teams, and other technical vendors.
Stay informed on technology updates, new capabilities, releases, and projects across the broader organization and identify opportunities that could be relevant for Little Burgundy.
Coordinate website enhancements, technical requests, bug fixes, and platform updates from initial request through testing and deployment.
Maintain a strong understanding of website functionality, business rules, integrations, and platform dependencies.
Monitor open technical issues and support tickets and proactively drive them toward resolution.
Escalate risks, blockers, defects, or launch concerns early and clearly.

Jira & Requirements Management

Create and manage clear, complete Jira tickets for website enhancements, technical issues, bugs, and new functionality.
Gather the necessary information from internal teams and technical stakeholders before submitting development requests.
Document business requirements, acceptance criteria, dependencies, expected behavior, testing scenarios, and supporting assets.
Ensure tickets contain enough information for development teams to action without unnecessary back-and-forth.
Track Jira tickets through development, QA, deployment, and post-launch validation.
Maintain clear communication with stakeholders on progress, timelines, dependencies, and outstanding issues.

QA, UAT & Site Testing

Own User Acceptance Testing (UAT) for website enhancements and technical releases before deployment.
Develop and follow thorough QA processes across desktop, mobile, browsers, customer states, and relevant devices.
Test complete end-to-end customer journeys rather than individual functionality in isolation.
Conduct regression testing when changes could affect existing site functionality.
Validate promotional logic, loyalty functionality, customer experiences, integrations, links, tracking, content, and business rules.
Clearly document defects with reproducible steps, screenshots, expected behaviour, and relevant technical information.
Complete post-launch validation to ensure changes are functioning as expected in production.
Continuously improve QA processes and testing documentation to reduce errors and rework.

Marketing Tech & Platform Support

Support the ongoing management and optimization of platforms including MA, Salesforce Marketing Cloud (SFMC), Zeta/Loyalty, and other digital commerce and marketing technologies.
Develop an understanding of how our platforms connect across ecommerce, CRM, loyalty, customer data, order management, and other integrations.
Help troubleshoot cross-platform issues and determine where problems may be originating.
Support SFMC execution, including email templates, personalization, content updates, and technical troubleshooting.
Monitor platform updates, releases, integrations, and changes that could impact the customer experience or business operations.
Partner with CRM, Analytics, Ecommerce, IT, and external vendors on platform implementations and technical projects.
Help ensure Little Burgundy is fully leveraging its technology investments and identify opportunities to increase platform adoption, efficiency, customer value, and ROI.

Optimization & Continuous Improvement

Proactively identify site issues, friction points, technical limitations, and opportunities to improve the digital customer experience.
Use analytics, testing results, customer behavior, and QA findings to validate outcomes and identify areas for improvement.
Challenge existing processes when there is an opportunity to make them more efficient or reliable.
Identify opportunities to better leverage current platform functionality before introducing new tools or processes.
Stay curious about ecommerce and marketing technology developments and bring relevant ideas forward to the team.
Help build documentation, testing standards, platform knowledge, and repeatable processes that improve the team's overall operational efficiency.

Experience and Skills You'll Bring:

1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Strong attention to detail with a methodical approach to testing and quality assurance.
Highly reliable, organized, and able to manage multiple requests and priorities at the same time.
Strong sense of ownership and ability to independently follow tasks and issues through to resolution.
Comfortable investigating problems, asking the right questions, and working through ambiguity.
Ability to understand how multiple platforms, systems, and integrations work together.
Experience writing technical requirements, Jira tickets, user stories, acceptance criteria, or QA test cases is an asset.
Experience with ecommerce platforms, CRM platforms, loyalty programs, or marketing technology is an asset.
Familiarity with Salesforce Marketing Cloud is considered a strong asset.
Basic working knowledge of HTML and CSS, with enough understanding to troubleshoot issues and make simple updates.
Basic familiarity with JavaScript and web development concepts is an asset. Development expertise is not required.
Comfortable testing websites using browser developer tools and across different browsers and devices.
Strong written and verbal communication skills, particularly when translating business needs into clear technical requirements.
Comfortable working cross-functionally with developers, agencies, marketers, analysts, and technical teams.
Able to adapt quickly as priorities change while maintaining accuracy and follow-through.
Curious, proactive, and motivated to continuously improve how technology is being used.

What Success Looks Like

In this role, success means becoming a trusted operational and technical partner for the Ecommerce team. Website and technology requests are clearly documented, thoroughly tested, and successfully launched. Issues are identified early and actively managed through resolution. Stakeholders have visibility into the status of projects and risks, and fewer problems require rework after launch.

Over time, you will develop a strong understanding of Little Burgundy’s digital technology ecosystem and proactively identify opportunities to improve our platforms, processes, customer experience, and the return we generate from our technology investments.

#LI_LC1

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More about this job

Responsibilities

The Web Operations Coordinator will support the day-to-day maintenance, testing, and optimization of the digital commerce ecosystem. They will act as a liaison between internal teams and technical vendors to ensure website enhancements and platform updates are successfully deployed.

Requirements

The ideal candidate has 1–3 years of experience in e-commerce or web operations and is comfortable working in a technical environment. Strong attention to detail, proficiency in Jira, and basic knowledge of HTML/CSS are required to manage technical requirements and quality assurance processes.

Skills

Web Operations
E-commerce
Jira
Quality Assurance
User Acceptance Testing
Technical Documentation
Salesforce Marketing Cloud
HTML
CSS
JavaScript
Project Support
Data Analysis
CRM
Digital Marketing
Troubleshooting
Communication

Visa sponsorship

Not detected in the job text

Keywords

Web Operations
E-commerce
Digital Commerce
Jira
Quality Assurance
UAT
Salesforce Marketing Cloud
CRM
HTML
CSS
JavaScript
Technical Requirements
Regression Testing
Project Management
Digital Initiatives
Platform Optimization
Customer Experience
Business Rules
Integrations
Analytics
Marketing Technology
Bug Tracking
Deployment
Vendor Management
Web Development Concepts
Browser Developer Tools
Technical Support
Operational Efficiency
Loyalty Programs
Order Management

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