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Added 13 mins ago
L
Sr Systems Quality Analyst
LifeWorks
Toronto, ON · Montreal, QC · Quebec, QC
- $58,000 to $80,000 CAD / year
- Full-time
Build manual test scripts by identifying expected results and corresponding test data for execution
Added 13 mins ago
Manager, Leadership and Employee Development
Pembina Pipeline Corporation
Calgary, AB
…proactively identify risks, and protect our people, assets, and data. Working for Pembina means working…
Added 13 mins ago
Senior Disaster Recovery Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Senior Disaster Recovery (DR) Analyst to manage, configure, and test our recovery capabilities across both on-premises and cloud environments. You will play a key role in…
Added 13 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement - Calgary
EY
AB · Calgary, AB
Use AI tools such as Microsoft Copilot, Copilot Studio, Power Platform, and other emerging technologies to rapidly prototype and test solutions.
Added 25 mins ago
CI
Systems Engineering Technician (SET)
Calian in Space & Technology
Saint-Gabriel-de-Valcartier, QC
- Full-time
Added 25 mins ago
HP
EEG / EMG Technician (Certified)
Health PEI
Charlottetown, PE
- Full-time
Maintaining adequate stock of EEG/EMG test supplies, forms and other materials
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Product & Pricing Consultant III (35726)
Myticas Consulting
Toronto, ON
- Full-time
Develop and oversee implementation deliverables including business requirements, functional specifications, user stories, process flows, and test documentation.
Added 26 mins ago
P&
Spécialiste, Ingénierie Logicielle / Specialist, Software Engineering
Pratt & Whitney
Longueuil, QC
- Full-time
…d'exécution, effectuer des revues de code, créer des plans de test et garantir le respect des…
Added 26 mins ago
AI
Senior Analyst – Fircosoft
Apptoza Inc.
Toronto, ON
- Contract
…screening operations, alert investigation, rule tuning, list management, system enhancements, and regulatory…
Added 26 mins ago
TT
Electronic Trading Support Analyst - Consultant
Tethys Technology
Vancouver, BC
- Full-time
· Implement, test, and certify FIX connections between clients and vendors
Added 26 mins ago
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Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Translate complex business and functional requirements into technical designs, configuration strategies, data mappings, integration approaches, test strategies, and implementation plans.
Added 26 mins ago
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Tosca QE
Epsilon Solutions Ltd.
Toronto, ON
- Contract
You will focus on a blend of skills enabling efficient execution of riskbased testing test automation performance testing test data management test environment management continuous…
Added 26 mins ago
UO
Research Platform Cloud Designer -Information Technologies
University of Calgary
Calgary, AB
- Full-time
Architect, design, and produce a formal system design for the research platform which is expected to meet the requirements of the operational groups within IT, such as Data Centre
Added 26 mins ago
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Salesforce Developer
Tekshapers
Toronto, ON
- Full-time
…aligned to business outcomes (KYC/Onboarding, Relationship Management, Lending, Claims, Advisors/Households, and Omni-channel Service). You’ll coach a cross-functional squad (admins,…
Added 26 mins ago
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Creative Strategist & Producer - Consumer
Kraken
Canada
- Full-time
Use performance data and social listening as creative input, and get more distinct angles into tests each month.Performance Marketing owns test design and readouts; you own the creative…
Added 28 mins ago
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Manager, Global Internal Audit & Controls
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial…
Added 28 mins ago
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Added 28 mins ago
Human Resources Business Partner
ATS Automation
ON · Woodbridge, ON
…client groups and disciplines within the Industrial Automation – Test division in Woodbridge, Ontario including central functional groups such as Sales, Marketing, and…
Added 28 mins ago
Quality Control Lead
Smurfit Westrock
Mississauga, ON
▪ Manage assigned product trials, raw material evaluation, conduct tests, gather data, evaluate and summarize results, write technical reports and help develop work instruction, test…
Added 28 mins ago
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Technical Account Support Specialist
Solink
Remote, Canada
- $65,129 to $81,411 CAD / year
- Full-time
- Remote
…detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational…
Added 39 mins ago
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SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
- Full-time
Primary Focus: Owns solution design for complex implementation areas and bridges business, banking domain, platform, engineering, integration, data, cloud, and client technology teams.
Added 39 mins ago
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Senior Cybersecurity Test Engineer (35651)
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Ottawa, ON
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We are seeking a Senior Cybersecurity Test Engineer to lead and execute security testing activities across applications, infrastructure, cloud environments, APIs, and system integrations.…
Added 39 mins ago
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Senior Software Engineer
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Added 39 mins ago
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Principal Embedded Software Firmware Engineer (35837)
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Genesco

Web Operations Coordinator- Little Burgundy

Montreal, QC, H4C 2Z6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Ideal Candidate

We are looking for a Web Operations Coordinator to support the day-to-day operation, maintenance, testing, and optimization of Little Burgundy’s digital commerce ecosystem.

This is a junior role for someone who is highly detail-oriented, technically curious, proactive, and comfortable working across websites, marketing platforms, integrations, agencies, and internal technology teams.

You will play an important role in ensuring that website enhancements, platform updates, integrations, and digital initiatives are properly scoped, documented, tested, and launched. You will also help us get more value from our existing technology by identifying opportunities to improve functionality, processes, customer experience, and platform usage.

The ideal candidate does not need to be a developer, but should be comfortable working in a technical environment, investigating problems, understanding how systems connect, and communicating clearly with developers and technical partners.

How You Will Make an Impact:

Web Operations & Technical Project Support

Support the day-to-day management, maintenance, and optimization of the Little Burgundy website and digital commerce platforms.
Act as a key liaison between Little Burgundy, the Journeys Marketing Technology team, our Virid development agency, OMS partners, IT teams, and other technical vendors.
Stay informed on technology updates, new capabilities, releases, and projects across the broader organization and identify opportunities that could be relevant for Little Burgundy.
Coordinate website enhancements, technical requests, bug fixes, and platform updates from initial request through testing and deployment.
Maintain a strong understanding of website functionality, business rules, integrations, and platform dependencies.
Monitor open technical issues and support tickets and proactively drive them toward resolution.
Escalate risks, blockers, defects, or launch concerns early and clearly.

Jira & Requirements Management

Create and manage clear, complete Jira tickets for website enhancements, technical issues, bugs, and new functionality.
Gather the necessary information from internal teams and technical stakeholders before submitting development requests.
Document business requirements, acceptance criteria, dependencies, expected behavior, testing scenarios, and supporting assets.
Ensure tickets contain enough information for development teams to action without unnecessary back-and-forth.
Track Jira tickets through development, QA, deployment, and post-launch validation.
Maintain clear communication with stakeholders on progress, timelines, dependencies, and outstanding issues.

QA, UAT & Site Testing

Own User Acceptance Testing (UAT) for website enhancements and technical releases before deployment.
Develop and follow thorough QA processes across desktop, mobile, browsers, customer states, and relevant devices.
Test complete end-to-end customer journeys rather than individual functionality in isolation.
Conduct regression testing when changes could affect existing site functionality.
Validate promotional logic, loyalty functionality, customer experiences, integrations, links, tracking, content, and business rules.
Clearly document defects with reproducible steps, screenshots, expected behaviour, and relevant technical information.
Complete post-launch validation to ensure changes are functioning as expected in production.
Continuously improve QA processes and testing documentation to reduce errors and rework.

Marketing Tech & Platform Support

Support the ongoing management and optimization of platforms including MA, Salesforce Marketing Cloud (SFMC), Zeta/Loyalty, and other digital commerce and marketing technologies.
Develop an understanding of how our platforms connect across ecommerce, CRM, loyalty, customer data, order management, and other integrations.
Help troubleshoot cross-platform issues and determine where problems may be originating.
Support SFMC execution, including email templates, personalization, content updates, and technical troubleshooting.
Monitor platform updates, releases, integrations, and changes that could impact the customer experience or business operations.
Partner with CRM, Analytics, Ecommerce, IT, and external vendors on platform implementations and technical projects.
Help ensure Little Burgundy is fully leveraging its technology investments and identify opportunities to increase platform adoption, efficiency, customer value, and ROI.

Optimization & Continuous Improvement

Proactively identify site issues, friction points, technical limitations, and opportunities to improve the digital customer experience.
Use analytics, testing results, customer behavior, and QA findings to validate outcomes and identify areas for improvement.
Challenge existing processes when there is an opportunity to make them more efficient or reliable.
Identify opportunities to better leverage current platform functionality before introducing new tools or processes.
Stay curious about ecommerce and marketing technology developments and bring relevant ideas forward to the team.
Help build documentation, testing standards, platform knowledge, and repeatable processes that improve the team's overall operational efficiency.

Experience and Skills You'll Bring:

1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field.
Strong attention to detail with a methodical approach to testing and quality assurance.
Highly reliable, organized, and able to manage multiple requests and priorities at the same time.
Strong sense of ownership and ability to independently follow tasks and issues through to resolution.
Comfortable investigating problems, asking the right questions, and working through ambiguity.
Ability to understand how multiple platforms, systems, and integrations work together.
Experience writing technical requirements, Jira tickets, user stories, acceptance criteria, or QA test cases is an asset.
Experience with ecommerce platforms, CRM platforms, loyalty programs, or marketing technology is an asset.
Familiarity with Salesforce Marketing Cloud is considered a strong asset.
Basic working knowledge of HTML and CSS, with enough understanding to troubleshoot issues and make simple updates.
Basic familiarity with JavaScript and web development concepts is an asset. Development expertise is not required.
Comfortable testing websites using browser developer tools and across different browsers and devices.
Strong written and verbal communication skills, particularly when translating business needs into clear technical requirements.
Comfortable working cross-functionally with developers, agencies, marketers, analysts, and technical teams.
Able to adapt quickly as priorities change while maintaining accuracy and follow-through.
Curious, proactive, and motivated to continuously improve how technology is being used.

What Success Looks Like

In this role, success means becoming a trusted operational and technical partner for the Ecommerce team. Website and technology requests are clearly documented, thoroughly tested, and successfully launched. Issues are identified early and actively managed through resolution. Stakeholders have visibility into the status of projects and risks, and fewer problems require rework after launch.

Over time, you will develop a strong understanding of Little Burgundy’s digital technology ecosystem and proactively identify opportunities to improve our platforms, processes, customer experience, and the return we generate from our technology investments.

#LI_LC1

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More about this job

Responsibilities

The Web Operations Coordinator will support the day-to-day maintenance, testing, and optimization of the digital commerce ecosystem. They will act as a liaison between internal teams and technical vendors to ensure website enhancements and platform updates are successfully deployed.

Requirements

The ideal candidate has 1–3 years of experience in e-commerce or web operations and is comfortable working in a technical environment. Strong attention to detail, proficiency in Jira, and basic knowledge of HTML/CSS are required to manage technical requirements and quality assurance processes.

Skills

Web Operations
E-commerce
Jira
Quality Assurance
User Acceptance Testing
Technical Documentation
Salesforce Marketing Cloud
HTML
CSS
JavaScript
Project Support
Data Analysis
CRM
Digital Marketing
Troubleshooting
Communication

Visa sponsorship

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Keywords

Web Operations
E-commerce
Digital Commerce
Jira
Quality Assurance
UAT
Salesforce Marketing Cloud
CRM
HTML
CSS
JavaScript
Technical Requirements
Regression Testing
Project Management
Digital Initiatives
Platform Optimization
Customer Experience
Business Rules
Integrations
Analytics
Marketing Technology
Bug Tracking
Deployment
Vendor Management
Web Development Concepts
Browser Developer Tools
Technical Support
Operational Efficiency
Loyalty Programs
Order Management

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