Residential AV & Technology Installation Technician

Company Description Genesis Control Systems Ltd., based in Edmonton, Alberta, designs and integrates residential technology solutions that blend seamlessly with each home’s architecture and interior design. The company focuses on creating homes that are more comfortable, convenient, secure, and enjoyable, with technology that feels intuitive and effortless to use. Solutions include lighting control, motorized shades, audio and video systems, home automation, security and surveillance, home networking, and permanent architectural exterior lighting. Genesis Control Systems collaborates closely with homeowners, custom builders, interior designers, architects, and landscape professionals from early planning through installation and ongoing support. The team is dedicated to delivering tailored, well-integrated systems that enhance how a home looks, feels, and functions every day.
Role Description This full-time, on-site role is located in Edmonton, AB and focuses on installing and supporting residential AV and technology systems. The Residential AV & Technology Installation Technician will install and configure lighting control, audio/video equipment, home automation devices, security cameras, motorized shades, and networking hardware in custom homes and renovated spaces. Day-to-day activities include reading and interpreting plans, running and terminating cables, mounting and wiring components, testing systems, and performing troubleshooting to ensure reliable performance. The role involves coordinating with project managers, builders, and design professionals, as well as providing clear explanations and product demonstrations to clients during and after installation. The technician is expected to maintain a clean and safe work environment, document work completed, and support ongoing service calls to uphold a high level of customer satisfaction.
Qualifications

• Strong technical skills in troubleshooting and diagnosing issues with AV, networking, and control systems.
• Clear and professional communication abilities, including explaining technical concepts to clients and collaborating with project teams.
• Commitment to customer service and customer satisfaction, with a focus on delivering high-quality, reliable installations.
• Hands-on experience with cabling, including pulling, labeling, terminating, and testing structured wiring in residential environments.
• Relevant experience in residential AV, home automation, security, or low-voltage systems; certification or training in these areas is an asset.
• Ability to read and interpret technical drawings, wiring diagrams, and construction plans.
• Comfort working on active construction sites, including use of basic hand and power tools and adherence to safety practices.
• Valid driver’s license and reliable transportation for travel to job sites in and around Edmonton.
• High school diploma or equivalent required; additional technical courses or trade education in electronics, networking, or AV technology is beneficial.