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Added 10 mins ago
PT SALES ASSOCIATE - CALL IT SPRING TSAWWASSEN
The Aldo Group Inc / Le Groupe Aldo Inc.
Tsawwassen, BC
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 10 mins ago
TA
SALES LEAD - FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
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- Full-time
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Added 10 mins ago
Supervisor, Local Area
Canada Post - Postes Canada
Cranbrook, BC
Projects professional service standards and ensures customer experience is a priority when investigating and resolving service issues and customer complaints.
Added 10 mins ago
C
Implementation Specialist
Citylitics
Remote, Canada
- $75,000 to $80,000 CAD / year
- Full-time
- Remote
…integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and account health across a portfolio that…
Added 10 mins ago
Senior Project Manager
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Winnipeg, MB · London, ON · Toronto, ON
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Toronto, ON
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MH
Community Coordinator - Warranty
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Calgary, AB
- Full-time
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Added 25 mins ago
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The Home Depot
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- Full-time
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Added 25 mins ago
Assistant Store Manager
Rogers Communications
Toronto, ON
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Added 25 mins ago
WO
Scheduler - Staffing Services
William Osler Health System
Brampton, ON
- Contract
Must possess a strong customer focus with exceptional telephone and email etiquette, interpersonal and communication (written and verbal) skills · Must possess an understanding of scheduling best practices, HR policies and collective agreements
Added 25 mins ago
Area Manager II, YHM2
Amazon
Cambridge, ON
…to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly…
Added 25 mins ago
CS
Recreation Manager
Cogir Senior Living
Mississauga, ON · King Gardens
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 40 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Victoria, BC
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 40 mins ago
WO
Scheduler - Staffing Services
William Osler Health System
Brampton, ON
- Contract
Must possess a strong customer focus with exceptional telephone and email etiquette, interpersonal and communication (written and verbal) skills · Must possess an understanding of scheduling best practices, HR policies and collective agreements
Added 40 mins ago
GT
Project Manager - Call Centre Technology Migration
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $72 CAD / hour
- Contract
Hybrid - currently 2 days onsite per week, with flexibility required to work up to 4 days per week onsite · There may be an opportunity to work one day per week from a location in Mississauga
Added 40 mins ago
DI
Manager, Product Support
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As Manager, Product Support, you’ll own the support experience for Dig One: the processes, the knowledge, the systems, and the AI agent that sits in front of our customers. This is not…
Added 40 mins ago
WO
Scheduler - Staffing Services
William Osler Health System
Brampton, ON
- Contract
Must possess a strong customer focus with exceptional telephone and email etiquette, interpersonal and communication (written and verbal) skills · Must possess an understanding of scheduling best practices, HR policies and collective agreements
Added 40 mins ago
LAA-26-66 - Office Administrative Assistant
Legal Aid Alberta
Edmonton, AB
…challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our…
Added 40 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 40 mins ago
T
Senior Product Analyst
TD
Toronto, ON
- Full-time
…credit adjudication, funding, inside sales, loan administration, customer service, collections and recovery, and our federated functions of risk management, technology solutions, finance &…
Added 40 mins ago
T
Relationship Manager
TD
Mount Forest, ON
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Added 40 mins ago
T
French Bilingual Contact Center Rep II, Borrowing - French
TD
Montreal, QC
- Full-time
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and…
Added 40 mins ago
T
Product Manager
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 54 mins ago
CI
Implementation Specialist
Citylitics Inc.
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
…integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and account health across a portfolio that…
Added 54 mins ago
HN
Account Manager
HomeTeam Network
St. John's, NL
- Full-time
…fast-paced environment driven by live event schedules. Applicants can expect to join a growth-oriented company at the intersection of sports, media, and…

Genetec

Gestionnaire de projet de déploiement / Deployment Project Manager

Remote, Canada

Remote

Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English · French
Posted: Nov 13, 2026

Original job description

English section of this bilingual listing.

Job Overview:

We are looking for an experienced Senior Deployment Project Manager to join our Professional Services team.

This role combines strong project management skills with hands-on experience deploying complex technology solutions. Beyond managing schedules, budgets, and meetings, you understand what successful delivery requires in the field.

The Senior Deployment Project Manager will lead customer deployment execution from kickoff through final acceptance, working closely with customers, system integrators, field engineers, solution architects, and internal teams. On select large projects, the PM will take end-to-end ownership, from scoping through execution and final acceptance, with support from technical specialists.

The successful candidate will be comfortable discussing technical challenges, identifying deployment risks, coordinating resources, and ensuring projects are delivered predictably and successfully.

Your day at a glance:

Project Delivery & Execution

Act as the primary point of contact for project delivery.
Manage deployment projects from kickoff through commissioning, customer acceptance, and closure, with a focus on delivering the agreed customer outcomes.
Develop and maintain project plans, schedules, resource allocation, and budgets.
Coordinate activities between customers, system integrators, field engineers, solution architects, and other stakeholders.
Work with technical teams and customers to ensure deployment prerequisites, dependencies, and readiness are addressed before execution.
Proactively manage project risks, scope, change requests, and financial performance while keeping stakeholders informed of progress and challenges.
Ensure delivered solutions meet contractual acceptance criteria and support the customer's intended outcomes.
Understand technical challenges encountered during deployment and coordinate appropriate resolutions.
Challenge unrealistic schedules or assumptions based on actual deployment requirements.
Coordinate troubleshooting and escalation activities when technical issues affect project delivery.
Maintain effective relationships with customers, system integrators, and internal stakeholders.
Manage customer escalations with a solution-oriented approach.
Demonstrate a customer-oriented mindset by understanding customer priorities and ensuring they are reflected in every phase of project delivery.

Continuous Improvement

Identify recurring deployment challenges and opportunities to improve project execution.
Contribute to standardizing project delivery processes, documentation, and deployment readiness practices.
Capture lessons learned to improve project predictability and efficiency.
Collaborate with internal teams to improve the overall customer deployment experience.

What makes you a great fit:

10+ years of experience managing technical deployment or implementation projects
Excellent communication, problem-solving, and stakeholder management skills
Experience delivering projects involving multiple technical stakeholders, vendors, or subcontractors
Strong understanding of IT infrastructure, networking, servers, virtualization, cloud environments (particularly Microsoft Azure), software deployments, system integrations, and disaster recovery concepts, including backup, redundancy, and business continuity
Experience managing project schedules, budgets, scope, risks, and customer expectations
Ability to translate technical issues into clear project impacts, decisions, and action plans
Comfortable working in dynamic environments where priorities, dependencies, and customer readiness can evolve
Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

An asset if you have:

Experience in physical security systems, video management systems (VMS) or access control
Previous hands-on field experience in installation, commissioning, systems integration, technical implementation, or field engineering
Previous experience as a Field Engineer, Systems Integrator, Commissioning Engineer, Technical Project Manager, or Implementation Lead
Familiarity with Genetec Security Center or similar enterprise security platforms
PMP certification or equivalent project management training
Fluent in Spanish

Let’s talk perks!

Attractive compensation package
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
Onsite fitness facility with personal trainer, and multiple wellness and health workshops

If you’d like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Read the full bilingual original

Aperçu du poste :

Nous recherchons un chef de projet principal en déploiement expérimenté pour rejoindre notre équipe des services professionnels.

Ce poste allie de solides compétences en gestion de projet à une expérience pratique du déploiement de solutions technologiques complexes. Au-delà de la gestion des échéanciers, des budgets et des réunions, vous comprenez ce qu’exige une mise en œuvre réussie sur le terrain.

Le gestionnaire de projet principal en déploiement dirigera l’exécution du déploiement chez le client, du lancement jusqu’à la réception finale, en collaborant étroitement avec les clients, les intégrateurs de systèmes, les ingénieurs sur le terrain, les architectes de solutions et les équipes internes. Pour certains projets d’envergure, le gestionnaire de projet assumera la responsabilité de bout en bout, de la définition de la portée à l’exécution et à la réception finale, avec le soutien de spécialistes techniques.

Le candidat retenu sera à l’aise pour discuter des défis techniques, cerner les risques liés au déploiement, coordonner les ressources et veiller à ce que les projets soient menés à bien de manière prévisible et réussie.

Votre journée en un coup d'oeil :

Réalisation et exécution des projets

Agir à titre de point de contact principal pour la réalisation des projets
Gérer les projets de déploiement depuis leur lancement jusqu’à la mise en service, la réception par le client et la clôture, en veillant tout particulièrement à atteindre les résultats convenus avec le client
Élaborer et tenir à jour les plans de projet, les échéanciers, l’affectation des ressources et les budgets
Coordonner les activités entre les clients, les intégrateurs de systèmes, les ingénieurs sur le terrain, les architectes de solutions et les autres parties prenantes
Collaborer avec les équipes techniques et les clients pour s’assurer que les conditions préalables au déploiement, les dépendances et l’état de préparation sont pris en compte avant l’exécution
Gérer de manière proactive les risques liés au projet, la portée, les demandes de modification et le rendement financier, tout en tenant les parties prenantes informées des progrès et des défis
S’assurer que les solutions livrées répondent aux critères d’acceptation contractuels et soutiennent les résultats escomptés par le client
Comprendre les défis techniques rencontrés lors du déploiement et coordonner les solutions appropriées
Remettre en question les échéanciers ou les hypothèses irréalistes en fonction des exigences réelles de déploiement
Coordonner les activités de dépannage et d’escalade lorsque des problèmes techniques affectent la réalisation du projet
Entretenir des relations efficaces avec les clients, les intégrateurs de systèmes et les intervenants internes
Gérer les escalades des clients en adoptant une approche axée sur les solutions
Faire preuve d’une approche axée sur le client en comprenant ses priorités et en veillant à ce qu’elles soient prises en compte à chaque étape de la réalisation du projet

Amélioration continue

Identifier les défis récurrents liés au déploiement ainsi que les occasions d’améliorer l’exécution des projets
Contribuer à la normalisation des processus de réalisation des projets, de la documentation et des pratiques de préparation au déploiement
Recueillir les leçons apprises afin d’améliorer la prévisibilité et l’efficacité des projets
Collaborer avec les équipes internes afin d’améliorer l’expérience globale du client en matière de déploiement

Ce qui fait de vous un excellent candidat :

Plus de 10 ans d’expérience dans la gestion de projets de déploiement ou de mise en œuvre techniques
Excellentes compétences en communication, en résolution de problèmes et en gestion des parties prenantes
Expérience dans la réalisation de projets impliquant plusieurs parties prenantes techniques, fournisseurs ou sous-traitants
Solide compréhension des infrastructures informatiques, des réseaux, des serveurs, de la virtualisation, des environnements nuage (en particulier Microsoft Azure), des déploiements logiciels, des intégrations de systèmes et des concepts de reprise après sinistre, y compris la sauvegarde, la redondance et la continuité des activités
Expérience en gestion des échéanciers, des budgets, de la portée, des risques et des attentes des clients dans le cadre de projets
Capacité à traduire les enjeux techniques en répercussions claires sur le projet, en décisions et en plans d’action
Aisance à travailler dans des environnements dynamiques où les priorités, les dépendances et l’état de préparation des clients peuvent évoluer
Maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux)

Un atout si vous avez :

Expérience dans le domaine des systèmes de sécurité physique, des systèmes de gestion vidéo (VMS) ou du contrôle d’accès
Expérience pratique acquise sur le terrain en matière d’installation, de mise en service, d’intégration de systèmes, de mise en œuvre technique ou d’ingénierie sur le terrain
Expérience antérieure à titre d’ingénieur de terrain, d’intégrateur de systèmes, d’ingénieur de mise en service, de chef de projet technique ou de responsable de la mise en œuvre
Connaissance de Genetec Security Center ou de plateformes de sécurité d’entreprise similaires
Certification PMP ou formation équivalente en gestion de projet
La maîtrise de l’espagnol

Voilà ce que nous offrons !

Régime de rémunération attrayant
Programme de remboursement des frais de formation
Équilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible
Repas subventionnés à notre incroyable Bistro (Les Cordons Bleus)
Café et fruits gratuits à volonté
Espace de stationnement gratuit pour tous les employés
Centre de conditionnement physique sur place avec entraîneur personnel, ainsi que plusieurs ateliers de santé et de bien-être

Si vous souhaitez savoir à quoi ressemble l’environnement de travail chez Genetec, voici le lien vers notre vidéo d’entreprise: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

Nous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler – votre profil pourrait nous surprendre!

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.

---------------------------------------------------------------------------------------------------

Job Overview:

We are looking for an experienced Senior Deployment Project Manager to join our Professional Services team.

The successful candidate will be comfortable discussing technical challenges, identifying deployment risks, coordinating resources, and ensuring projects are delivered predictably and successfully.

Your day at a glance:

Project Delivery & Execution

Act as the primary point of contact for project delivery.
Manage deployment projects from kickoff through commissioning, customer acceptance, and closure, with a focus on delivering the agreed customer outcomes.
Develop and maintain project plans, schedules, resource allocation, and budgets.
Coordinate activities between customers, system integrators, field engineers, solution architects, and other stakeholders.
Work with technical teams and customers to ensure deployment prerequisites, dependencies, and readiness are addressed before execution.
Proactively manage project risks, scope, change requests, and financial performance while keeping stakeholders informed of progress and challenges.
Ensure delivered solutions meet contractual acceptance criteria and support the customer's intended outcomes.
Understand technical challenges encountered during deployment and coordinate appropriate resolutions.
Challenge unrealistic schedules or assumptions based on actual deployment requirements.
Coordinate troubleshooting and escalation activities when technical issues affect project delivery.
Maintain effective relationships with customers, system integrators, and internal stakeholders.
Manage customer escalations with a solution-oriented approach.
Demonstrate a customer-oriented mindset by understanding customer priorities and ensuring they are reflected in every phase of project delivery.

Continuous Improvement

Identify recurring deployment challenges and opportunities to improve project execution.
Contribute to standardizing project delivery processes, documentation, and deployment readiness practices.
Capture lessons learned to improve project predictability and efficiency.
Collaborate with internal teams to improve the overall customer deployment experience.

What makes you a great fit:

10+ years of experience managing technical deployment or implementation projects
Excellent communication, problem-solving, and stakeholder management skills
Experience delivering projects involving multiple technical stakeholders, vendors, or subcontractors
Strong understanding of IT infrastructure, networking, servers, virtualization, cloud environments (particularly Microsoft Azure), software deployments, system integrations, and disaster recovery concepts, including backup, redundancy, and business continuity
Experience managing project schedules, budgets, scope, risks, and customer expectations
Ability to translate technical issues into clear project impacts, decisions, and action plans
Comfortable working in dynamic environments where priorities, dependencies, and customer readiness can evolve
Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

An asset if you have:

Experience in physical security systems, video management systems (VMS) or access control
Previous hands-on field experience in installation, commissioning, systems integration, technical implementation, or field engineering
Previous experience as a Field Engineer, Systems Integrator, Commissioning Engineer, Technical Project Manager, or Implementation Lead
Familiarity with Genetec Security Center or similar enterprise security platforms
PMP certification or equivalent project management training
Fluent in Spanish

Let’s talk perks!

Attractive compensation package
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
Subsidized meals in our amazing Bistro (Les Cordons Bleus)
Free, unlimited coffee and fruits
Private, free parking for all employees
Onsite fitness facility with personal trainer, and multiple wellness and health workshops

If you’d like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Senior Deployment Project Manager will lead the execution of complex technology deployments from kickoff through final customer acceptance. They are responsible for managing project plans, budgets, and resources while coordinating between internal teams, clients, and system integrators.

Requirements

Candidates must have over 10 years of experience in technical deployment or implementation project management. A strong understanding of IT infrastructure, cloud environments, and system integration is required, along with fluency in both English and French.

Skills

Project management
Deployment management
Stakeholder management
IT infrastructure
Networking
Virtualization
Cloud environments
Microsoft Azure
System integration
Disaster recovery
Risk management
Budget management
Technical troubleshooting
Physical security systems
Video management systems
Access control

Benefits

Flexible working schedule
Subsidized meals
Free coffee and fruits
Free parking
Onsite fitness facility
Personal trainer
Wellness and health workshops

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Deployment
Professional Services
IT Infrastructure
Networking
Servers
Virtualization
Cloud Computing
Microsoft Azure
System Integration
Disaster Recovery
Business Continuity
Risk Management
Budgeting
Physical Security
Video Management Systems
Access Control
Genetec Security Center
PMP
Commissioning
Field Engineering
Stakeholder Management
Technical Implementation
Software Deployment
Change Management
Customer Success
Process Improvement
Troubleshooting
Escalation Management
Vendor Management

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Work requirements

Jobs in Canada